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Aol

Telecommunications
  • 1 ISSUES RESOLVED
  • 558 TOTAL REVIEWS
  • $1.6M CLAIMED LOSSES
  • $14.3K AVERAGE LOSS
1.4
Reliability
Website
Customer service
Diversity of Products or Services
Billing Practices
  • Previous versions of desktop 14
  • Ease of using my previous email service 11
  • Old aol desktop 9
  • Old aol 8
  • Some features in the past 7

Customers don't like

  • Aol gold23
  • I am very disappointed in aol gold13
  • Being forced to use aol gold or lose aol12
  • Whole aol gold experience10
  • Not as good as previous free version9
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CenturyLink

Telecommunications
  • 7 ISSUES RESOLVED
  • 2782 TOTAL REVIEWS
  • $1.5M CLAIMED LOSSES
  • $1.9K AVERAGE LOSS
1.4
Reliability
Website
Customer service
Diversity of Products or Services
Billing Practices
  • When it worked 7
  • Quality of internet 7
  • Service online payment ability 6
  • Internet is ok 6
  • Speed 5

Customers don't like

  • Customer service145
  • Lack of cooperation18
  • Professionalism of manager10
  • Difficult problem resolution9
  • Unreliable customer service6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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