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Aol

Telecommunications
  • 0 ISSUES RESOLVED
  • 201 TOTAL REVIEWS
  • $440K CLAIMED LOSSES
  • $8.6K AVERAGE LOSS
1.4
Customer service
Website
Reliability
Diversity of Products or Services
Billing Practices
  • Previous versions of desktop 9
  • Some features in the past 7
  • Old aol 6
  • Ease of using my previous email service 6
  • Use of my email 5

Customers don't like

  • Aol gold11
  • Whole aol gold experience8
  • Being forced to use aol gold or lose aol8
  • Not as good as previous free version7
  • I am very disappointed in aol gold7
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Centurylink

Telecommunications
  • 6 ISSUES RESOLVED
  • 2606 TOTAL REVIEWS
  • $1.5M CLAIMED LOSSES
  • $2K AVERAGE LOSS
1.4
Customer service
Website
Reliability
Diversity of Products or Services
Billing Practices
  • When it worked 7
  • Quality of internet 7
  • Service online payment ability 6
  • Internet is ok 5
  • Speed 4

Customers don't like

  • Customer service41
  • Lack of cooperation18
  • Professionalism of manager10
  • Unreliable customer service6
  • Unreliable6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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