PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Snap Fitness and Anytime fitness as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Snap Fitness
Anytime fitness

Snap Fitness and Anytime fitness Overview

Total reviews 461 1473
Company responses 0 2
Issues resolved 1 13

Snap Fitness and Anytime fitness Consumer Ratings

Rank
37 out of 408 in Fitness Centers category
51 out of 408 in Fitness Centers category
Customer service
45 in category
44 in category
Location
30 in category
51 in category
Diversity of Products or Services
61 in category
58 in category
Price Affordability
46 in category
62 in category

Snap Fitness and Anytime fitness Rating Details

Customer service
1.4 (134 reviews)
1.4 (519 reviews)
Reviewer's quote

...There is no good customer service number to contact and all other inquiries are directed back to the home store. I've tried contacting with no luck..

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The 800 customer service person was nice. She said give the company till Tuesday to respond back to me. If they do not respond by Tuesday, then I will be mad..

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Location
3.2 (130 reviews)
2.9 (449 reviews)
Reviewer's quote

...I worked out at this location 3times over a 2week period. On the 4th visit and 5th visit my access card had been deactivated. Other members were still able 2access and enter...

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...The person taking calls and sending txt messages for the Ellerslie and millwoods location is super unprofessional. Handles any situation with poor attitude and literally argues with you. I signed up a few days ago online for the full access membership $39...

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Diversity of Products or Services
2.1 (125 reviews)
2.1 (472 reviews)
Reviewer's quote

Owner only cares about selling add on products and heart monitors. *** guy, facility isn't clean. Dishonest...

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We decided to suspend all services as a result of his injury and the fact that I found myself exhausted and traveling. We have not hear back from the manager Emma or Lenka for months until I went in and spoke to them and asked Emma to resolve this issue as my husband was unable to even walk much...

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Price Affordability
2.5 (121 reviews)
2 (447 reviews)
Reviewer's quote

My husband and I signed up at the snap fitness in Zachary Louisiana earlier this year. The tried and tried to sign up in New Roads, louisiana but could never get in touch with anyone ever. So we signed up in Zachary.. however used the New Roads location. Early in May 2020 I began once again trying...

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... I tried my 7 days and then had that surgery, I’m not in the mood or at a place to workout as this moment in time and every time I call it’s a different price in what I owe, t....

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Snap Fitness and Anytime fitness Pros and Cons

Pros
  • Convience
  • Convenience
  • Trial membership price
  • Hours
  • Convience of location
  • Access to all facilities 24 7
Cons
  • Inattentive staff
  • This business is run very poorly
  • Not being staffed adequately
  • Poor customer service
  • Not being able to cancel
  • No help on the phone

Snap Fitness and Anytime fitness Most Positive Reviews

Top rated reviews
5

Sylacauga , Alabama Snap has very poor Management. Deactivated membership that was paid for a year after 2 months....

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5

I called to cancel my membership in june. They explained that I had to wait until July since that was part of the 1...

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5

I met some very nice ppl. I started working out today and feel great!

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5

Members do sign a waiver of release when they sign up. It is always important to know the training background on the...

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Snap Fitness and Anytime fitness Most Critical Reviews

Lowest rated reviews
1

Relocating (45 miles away) so I notified Snap Fitness McKnight Road Pittsburgh. Was told that since it was 10-03-14 I wo...

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1

I posted the following review on Yelp - http://www.yelp.com/biz/anytime-fitness-alpharetta?hrid=2_4K_qenr1WTPQqRwcUk6A
a...

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1

11-3-2014 AND 11-4-2014 I WAS WORKING OUT AT SNAP FITNESS IN ATHENS, TN AND INDIVIDUALS AND THE OWNER- MIKE CREAGON INDI...

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1

I was training at Anytime Fitness 1315 Cape Coral pkwy E Cape Coral, Florida USA. When, the shirt I was wearing was obst...

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Snap Fitness and Anytime fitness Latest Reviews

Recent published reviews
No votes

I have important questions about personal training. I did not have received called back

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No votes

Have contacted company numerous times with no return phone call! They are still taking our monthly charges over 1 1/2...

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No votes

Our gym closed and we pre-paid for two years so Im looking how to get the credit to my credit card or have a check...

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1

This gym is ridiculous. Not clean at all. Trash buckets are full and running over, no hand sanitizer no where, ladies...

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Snap Fitness and Anytime fitness Products and Services

Most reviewed product and services
  • Snap Fitness Membership (204 reviews)
  • Snap Fitness Gym Facility (15 reviews)
  • Snap Fitness Sanitary Conditions (13 reviews)
  • Anytime Fitness Membership (621 reviews)
  • Anytime Fitness Customer Care (120 reviews)
  • Anytime Fitness Manager (66 reviews)