PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Snap Fitness and Anytime fitness as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Snap Fitness
Anytime fitness

Snap Fitness and Anytime fitness Overview

Total reviews
441
1369
Company responses
0
2
Issues resolved
1
12

Anytime fitness was first mentioned on PissedConsumer on Jan 23, 2008 and since then this brand received 1369 reviews. It is 928 reviews more than Snap Fitness received since Jun 5, 2008. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Anytime fitness customer support team than with Snap Fitness customer service.

Snap Fitness and Anytime fitness Consumer Ratings

Rank
37 out of 615 in Fitness Centers category
48 out of 615 in Fitness Centers category
Customer service
44 in category
42 in category
Staff
53 in category
54 in category
Location
27 in category
42 in category

According to consumer ratings and reviews, Snap Fitness ranks 11 points higher in the Fitness Centers category than Anytime fitness. People gave Snap Fitness 1.4 stars for Customer service criterion in Fitness Centers category and it is 91 points higher than the worst rated brand in this category. At the same time, Anytime fitness was rated 1.4 stars for Customer service criterion in this category and it is 93 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Anytime fitness has a higher rating than Anytime fitness. Regarding Location criterion, consumers gave Snap Fitness 3.2 stars and it is 80% greater than other in category. Anytime fitness however was rated 2.9 stars and it is 69% greater than other in category.

Snap Fitness and Anytime fitness Rating Details

Customer service
1.4 (132 reviews)
1.4 (466 reviews)
Reviewer's quote

...There is no good customer service number to contact and all other inquiries are directed back to the home store. I've tried contacting with no luck..

Willie

If one of my employees came to work at 9 and were already taking a break 30 minutes later, they'd be fired for poor customer service and loosing my company money. I'm very upset bc rarely do I get time from work and my children to do what I need. 1 hour later I haven't gotten my very much needed...

Ellissa
Staff
1.7 (126 reviews)
1.7 (441 reviews)
Reviewer's quote

...Staff not available. Doesn't return calls and that includes corporate..

Laura F

...And they would not cancel! The staff turned her computer monitor so she can point to me that the system already generated the charge and I cancelled a day late. I'm broke and can only pay by end of month. I was told to email them this...

Abe A
Location
3.2 (125 reviews)
2.9 (404 reviews)
Reviewer's quote

The corporate office apparently decided that one of them was my "home" location. I don't keep track of how often I go to each location, so I don't ever know (or care) what my "home" location is. My "home" location went out of business (as did another location I frequently use) so SNAP unilaterally...

PissedConsumer1563445

...Think of all the seniors she could have joined if this place was moved to a better location it would make much more money. Thanks..

Carol B

Snap Fitness and Anytime fitness Pros and Cons

Pros
  • Convience
  • Convenience
  • Trial membership price
  • Hours
  • Convience of location
  • Access to all facilities 24 7
Cons
  • Inattentive staff
  • This business is run very poorly
  • Not being staffed adequately
  • Poor customer service
  • Not being able to cancel
  • No help on the phone

Snap Fitness and Anytime fitness Most Positive Reviews

Top rated reviews
5

Sylacauga , Alabama Snap has very poor Management. Deactivated membership that was paid for a year after 2 months....

5

Members do sign a waiver of release when they sign up. It is always important to know the training background on the...

Snap Fitness and Anytime fitness Most Critical Reviews

Lowest rated reviews
1

Relocating (45 miles away) so I notified Snap Fitness McKnight Road Pittsburgh. Was told that since it was 10-03-14 I wo...

1

I posted the following review on Yelp - http://www.yelp.com/biz/anytime-fitness-alpharetta?hrid=2_4K_qenr1WTPQqRwcUk6A
a...

Snap Fitness and Anytime fitness Latest Reviews

Recent published reviews
1.8

Wallet got stolen two months ago and I have been trying to get a hold of the local gym but haven't had any success but...

Read all 441 reviews
4.5

I dont use Anytime fitness at all and want to cancel membership

Read all 1369 reviews

Snap Fitness and Anytime fitness Products and Services

Most reviewed product and services
  • Snap Fitness Gym Facility (11 reviews)
  • Snap Fitness Gym Membership Free Trial (1 review)
  • Snap Fitness Treadmill Facility (1 review)
  • Anytime Fitness Membership (580 reviews)
  • Anytime Fitness Customer Care (102 reviews)
  • Anytime Fitness Manager (63 reviews)