Anytime Fitness vs Planet Fitness

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Anytime Fitness

Fitness Centers
Has verified representatives
  • 5 ISSUES RESOLVED
  • 2 COMPANY RESPONSES
  • 948 TOTAL REVIEWS
  • $100K CLAIMED LOSSES
  • $422 AVERAGE LOSS
1.9
Customer service
Diversity of Products or Services
Staff
Website
Location
  • Convience of location 16
  • Hours 11
  • Access to all facilities 24 7 10
  • Price 8
  • Equipment 7

Customers don't like

  • Not being able to cancel21
  • Poor customer service17
  • No help on the phone15
  • Bad manager13
  • Response from staff worker11

Products by Anytime Fitness

No items

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Planet Fitness

Fitness Centers
  • 2 ISSUES RESOLVED
  • 1239 TOTAL REVIEWS
  • $270K CLAIMED LOSSES
  • $998 AVERAGE LOSS
2.3
Customer service
Diversity of Products or Services
Staff
Website
Location
  • Location 14
  • Most of equipment 10
  • Cleanliness 9
  • Price 8
  • Machines 7

Customers don't like

  • Customer service30
  • Unprofessional employee attitudes18
  • Rude employee17
  • Billing practices14
  • No notification8

Products by Planet Fitness

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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