PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Family Fitness Centers and Anytime fitness as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Family Fitness Centers
Anytime fitness

Family Fitness Centers and Anytime fitness Overview

Total reviews 30 1471
Company responses 0 2
Issues resolved 2 13

Family Fitness Centers and Anytime fitness Consumer Ratings

Rank
97 out of 414 in Fitness Centers category
62 out of 414 in Fitness Centers category
Location
69 in category
No votes
Customer service
63 in category
No votes
Diversity of Products or Services
68 in category
No votes
Value for money
65 in category
No votes

Family Fitness Centers and Anytime fitness Rating Details

Location
2.1 (19 reviews)
No votes
Reviewer's quote

As of now I was attending the plainwell location and called back in March to freeze my account as I was moving and do not need a gym in the summer. They told me that was fine. Well Monday I went to check my bank account used for my mortgage payment and they took 2 months out an once so they've been...

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...The person taking calls and sending txt messages for the Ellerslie and millwoods location is super unprofessional. Handles any situation with poor attitude and literally argues with you. I signed up a few days ago online for the full access membership $39...

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Customer service
1.1 (18 reviews)
No votes
Reviewer's quote

...Lillian and I have had customer service issues in the past but never this bad. Long story short, Lillian body language/demeanor has never been welcoming towards me. On 4/12/18 I walked up to leg press and began reracking current weights of 25 pounds and add my own...

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The 800 customer service person was nice. She said give the company till Tuesday to respond back to me. If they do not respond by Tuesday, then I will be mad..

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Diversity of Products or Services
1.7 (18 reviews)
No votes
Reviewer's quote

The owner seems to like to threaten and attempt to intimidate others. The owner does not seem to like it when the truth comes out. Said owner seems to only attack negative online reviews. This simply will not work. Besides the seemingly terrible owners, the gym itself is gross. Machines dirty,...

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We decided to suspend all services as a result of his injury and the fact that I found myself exhausted and traveling. We have not hear back from the manager Emma or Lenka for months until I went in and spoke to them and asked Emma to resolve this issue as my husband was unable to even walk much...

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Value for money
1.4 (17 reviews)
No votes
Reviewer's quote

...They take the money when they want then after providing bank statements showing where ive paid them they stop returning my emails and will not let me cancel..

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The gym is temporarily closed in our state but still they are opening the clubs for members who can pay extra amount of money is this is why we joined the club that they have value for only money if we have joined the club then we have equal rights to do workout in the same floor as other people...

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Family Fitness Centers and Anytime fitness Pros and Cons

Pros
No votes
  • Hours
  • Convience of location
  • Access to all facilities 24 7
Cons
  • Was not given a copy of contract
  • Tanning beds
  • Pool
  • Poor customer service
  • Not being able to cancel
  • No help on the phone

Family Fitness Centers and Anytime fitness Most Positive Reviews

Top rated reviews
3.1

On 4/12/18, I was following my normal leg routine. I have been training off and on with and without personal trainers fo...

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5

I called to cancel my membership in june. They explained that I had to wait until July since that was part of the 1...

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No votes
5

Members do sign a waiver of release when they sign up. It is always important to know the training background on the...

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Family Fitness Centers and Anytime fitness Most Critical Reviews

Lowest rated reviews
1

I have a spinal tumor that causes weakness/numbness in my leg. I am currently under treatment with UofM Neurosurgical Cl...

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1

I posted the following review on Yelp - http://www.yelp.com/biz/anytime-fitness-alpharetta?hrid=2_4K_qenr1WTPQqRwcUk6A
a...

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1

They are awful, they advertise no contract cancel anytime then charge you extra fees and when you want to cancel charge...

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1

I was training at Anytime Fitness 1315 Cape Coral pkwy E Cape Coral, Florida USA. When, the shirt I was wearing was obst...

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Family Fitness Centers and Anytime fitness Latest Reviews

Recent published reviews
1

The owner seems to like to threaten and attempt to intimidate others. The owner does not seem to like it when the truth...

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1

I have been trying to get ahold of a representative for two weeks now. I have been on hold for minutes to be sent to...

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2.2

I joined family fitness in 2012. Representative at the portage family fitness center got the documented signed by me...

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1

BEWARE OF RIP-OFF!! Do not trust these people or the company who owns them, ABC Financial, with ANY financial...

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Family Fitness Centers and Anytime fitness Products and Services

Most reviewed product and services
  • Family Fitness Centers Membership (13 reviews)
  • Family Fitness Centers Personal Training (2 reviews)
  • Family Fitness Centers Facility (1 review)
  • Anytime Fitness Membership (622 reviews)
  • Anytime Fitness Manager (66 reviews)
  • Anytime Fitness Personal Trainer (36 reviews)