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Any Rv Parts
Curtis Trailers

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Any Rv Parts

Any Rv Parts

1.3
  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 3 TOTAL REVIEWS
Rank
98 out of 522
in Auto Parts and Accessories category
Rating Details
Value for money
Price Affordability
Statistics of Customer Service Calls
  • TOTAL CALLS
    0
  • SUCCESSFUL
    0%
  • AVG CALL DURATION
    00:00
  • ISSUES RESOLVED
    0%
Top Products and Services
1.8
1 reviews
Curtis Trailers

Curtis Trailers

1.9
  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 33 TOTAL REVIEWS
Rank
616 out of 5257
in Dealers category
Rating Details
Value for money
Price Affordability
Statistics of Customer Service Calls
  • TOTAL CALLS
    0
  • SUCCESSFUL
    0%
  • AVG CALL DURATION
    00:00
  • ISSUES RESOLVED
    0%
Top Products and Services
1.3
8 reviews
1
2 reviews
1.4
1 reviews

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Anonymous
#1628868

Look at ALL Previous Customer Ratings...I did NOT make this up!!! I'm not targeting SALES.

I did not buy a Pull Trailer, 5th Wheel or ANY RV there at all. My RV was 5 months old when I bought it from a private party. BUT, Service SUPPORTS the Customer AFTER the SALE. Apparently, the Service Department didn't get that memo.

They DO NOT Support the Customer, at all.

Someone, near or at the Top of the this Pyramid, knows this is happening, as Curtis Trailer, Icons in the RV industry (before) for many many decades of excellent sales and service. My father bought our 1st travel trailer at original Curtis Trailers back in 1962!

Anonymous
#1628866

Poor! One Star.

TRUE Customer Service Sucks. This Pissed Off "Review" is not about their sales team. BUT, Sales, AND Service tend to work hand in hand, per my experience. Also, Service should back up the customer after the sale, but often, with Curtis Trailers, this is not the case.

Customer is charged for things, and/or "service" not even ordered. Then their trailer (RV) is help hostage until HUGE bill is paid! I will personally provide RECEIPTS, Details, Names, Particulars etc. if asked.

It's a True Bait & Switch operation. The Service Assistants and Service writers seem to be proud of it and joke about it openly.

Ganging up on a customer, somewhat, is something that happened to me! I will NOT return to Curtis Trailer for my upcoming NEW RV, and definitely will not go there for Service, which is a Oxymoron at best.

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