PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Anthony Sylvan and Ubuildit as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Anthony Sylvan

Anthony Sylvan

Has Verified Representatives
5.0
Ubuildit

Ubuildit

2.4
Anthony Sylvan
Ubuildit

Anthony Sylvan and Ubuildit Overview

Total reviews
108
50
Company responses
22
0
Issues resolved
4
2

Anthony Sylvan and Ubuildit Consumer Ratings

Rank
1 out of 256 in Pools, Spas and Plumbing Supplies category
149 out of 1941 in Construction and Repair category
Product or Service Quality
10 in category
137 in category
Customer service
38 in category
105 in category
Advertised vs Delivered
47 in category
83 in category
Value for money
25 in category
118 in category

Anthony Sylvan and Ubuildit Rating Details

Product or Service Quality
4.3 (78 reviews)
2.3 (23 reviews)
Reviewer's quote

My weekly pool service by Greg and/or Brian have both done a great job maintaining my pool for the past 7 months. Thank you!!!! Also, Tonya in the service department is very attentive and helpful..

Read full review

...My wife and I are talking about using this service again to build investment properties..

Read full review
Customer service
1.8 (21 reviews)
2.5 (21 reviews)
Reviewer's quote

...The customer service is horrific, the quality is horrific. They couldn't even install a diving board correctly, which is probably the easiest part of the pool installation process. Stay away, you won't get what you pay for...

Read full review

The onsite presence was minimal, customer service was aggressive and rude (this is being kind)! I even contacted the higher ups with UBuild-IT to complain and look for help. Her response "Good Luck to you" We have had issues with invoices not being turned in, basically had to call and hound sub...

Read full review
Advertised vs Delivered
1.7 (18 reviews)
2.4 (20 reviews)
Reviewer's quote

We were included throughout the design process, and they delivered exactly what we wanted. Due to an aggressive sloped yard, we were able design the pool with an exposed beam resulting in the swim up bar we always wanted. Special shout out to our Project Manager, Michael Turbeville, for...

Read full review

I contracted with Glen Cook, U-Build-It, Tyler, Texas, to build a home for me on a lot I had previously purchased outside Flint, Texas. My mistake was in trusting this man to do what he said he would do. Right now I am way over budget with an unfinished house. He also changed many things I...

Read full review
Value for money
2.3 (16 reviews)
2.5 (20 reviews)
Reviewer's quote

...refused to change it to the correct stone or refund my money...

Read full review

If you like being lied to, talked down to, spending thousands of your own money out of pocket in addition to the loan you're getting then Mike Robare of Robare Custom Homes, Principal Custom Homes, Ubuildit Schertz LLC, and several other LLCs are your place. Below are some of Lee's Comments about...

Read full review

Anthony Sylvan and Ubuildit Pros and Cons

Pros
  • Quality of landscaping and decking the best in the business
  • Pool options
  • Outstanding pool service
  • What they said and what they did were identical
  • We love our new home thanks to ubuildit
  • Professionalism and integrity of ubuildit
Cons
  • Poor customer service
  • Way my problem was handled
  • Unprofessionalism
  • Unknowledgeable
  • Unethical business tactics
  • Lied

Anthony Sylvan and Ubuildit Most Positive Reviews

Top rated reviews
5

I did 4 months of research with 5 different companies before we started our pool. I went and looked at a dozen different...

Read full review
5

I had researched multiple options for companies to help me build my own home. I wanted a custom home without the cost...

Read full review
5

It was great. Everything was on time. There were minor delays due to the weather which was not their fault. The...

Read full review
5

My wife and are currently building our new home with Ubuildit. I like Ubuildit for several reasons, but planning and...

Read full review

Anthony Sylvan and Ubuildit Most Critical Reviews

Lowest rated reviews
1

Now that Anthony & Sylvan has their money, they will not address cracking and light issues with pool covered under...

Read full review
1

We first came into contact with UBuildIT / Orlando / Monty Anderson in Feb 2012. Mr. Anderson had formed a shell...

Read full review
1

I met with the salesperson (Jarrad) and everything was good at the beginning, he promised me that our pool will be done...

Read full review
1

Owner does not pay employees on time if at all. While he enjoys $500 steak dinners and lavish vacations, his employees...

Read full review

Anthony Sylvan and Ubuildit Latest Reviews

Recent published reviews
5

I'm not one to write reviews, but in this case, it is absolutely deserved. Anthony and Sylvan Pools of Charlotte has...

Read full review
No votes

I contacted Houston office a couple of years ago, and they were very honest with me that what I had been quoted by a...

Read full review
No votes

We call and cannot get your reps on the phone. They show up when they want which unfortunately is not frequent. They hav...

Read full review
1

I contracted with Glen Cook, U-Build-It, Tyler, Texas, to build a home for me on a lot I had previously purchased...

Read full review

Anthony Sylvan and Ubuildit Products and Services

Most reviewed product and services
  • Anthony Sylvan Pool Building Service (28 reviews)
  • Anthony Sylvan Swimming Pool Installation (27 reviews)
  • Anthony Sylvan Customer Care (27 reviews)
  • Ubuildit Building Service (10 reviews)
  • Ubuildit Customer Care (7 reviews)
  • Ubuildit House Building Estimate (4 reviews)