PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Premier Pools And Spas and Anthony Sylvan as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Premier Pools And Spas
Anthony Sylvan

Premier Pools And Spas and Anthony Sylvan Overview

Total reviews
51
106
Company responses
0
22
Issues resolved
0
4

Premier Pools And Spas and Anthony Sylvan Consumer Ratings

Rank
92 out of 251 in Pools, Spas and Plumbing Supplies category
1 out of 251 in Pools, Spas and Plumbing Supplies category
Website
75 in category
No votes
Product or Service Quality
65 in category
No votes
Customer service
62 in category
No votes
Diversity of Products or Services
85 in category
No votes

Premier Pools And Spas and Anthony Sylvan Rating Details

Website
1.8 (26 reviews)
No votes
Reviewer's quote

These folks lie about everything they told us...so we fired them are two months of delays and they are refusing to give us our money backDo not buy from these losers...they will take your money and lie and not do a thing

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Everything they did had an issue. It has been almost a year and the issues are still not corrected. We have consistently emailed and provided photos from day 1 and they still refuse to correct the issues. The customer service is horrific, the quality is horrific. They couldn't even install a...

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Product or Service Quality
1.4 (25 reviews)
No votes
Reviewer's quote

...of Premier Pools offers the worst customer service you will ever experience. Please check out other reviews on yelp & Co...

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My weekly pool service by Greg and/or Brian have both done a great job maintaining my pool for the past 7 months. Thank you!!!! Also, Tonya in the service department is very attentive and helpful..

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Customer service
1.3 (24 reviews)
No votes
Reviewer's quote

Premier Pools have the worst customer service of any company that I have delt with. I would never recommend them to anyone. Quick to take my money...

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...asked to see his test results, we find out he doesn’t have any!?! Not once, in three years, has a single A&S technician, nor anyone in the warranty or customer service departments, questioned our chemicals as having ANYTHING to do with our plaster issues. But now, out of nowhere, the man responsible for the faulty work gets to make accusations with literally zero backup? He also sent them a photo with mysterious marks on our pool step that don’t even exist claiming he...

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Diversity of Products or Services
1.4 (22 reviews)
No votes
Reviewer's quote

...o note that I am a degreed engineer and carried a professional engineering license in the State or Texas for over 20 years and it is my understanding that all products that the public is exposed to that requiring engineering are required to have a PE review and stamp, and either Premier is generally in violation of the ...

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I have had issues from the beginning with A &;;;;;;;;;;;;;;;;;;;;;;;;S.The salesman Mike Duffy was disorganized, rude and never held accountable for any of his wrong doings. Once, they get your money they have zero interest in correcting any issues that occur during your project. They installed...

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Premier Pools And Spas and Anthony Sylvan Pros and Cons

Pros
  • Warranty
  • Unethitical business
  • Proposed value of product
  • Quality of landscaping and decking the best in the business
  • Pool options
  • Outstanding pool service
Cons
  • Non completion
  • Wasted my time
  • No call back for parts
  • Way my problem was handled
  • Unprofessionalism
  • Unfinished work

Premier Pools And Spas and Anthony Sylvan Most Positive Reviews

Top rated reviews
5

I came across these reviews some months back when we were interviewing to have our pool built and I after careful...

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5

I did 4 months of research with 5 different companies before we started our pool. I went and looked at a dozen different...

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No votes
5

It was great. Everything was on time. There were minor delays due to the weather which was not their fault. The...

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Premier Pools And Spas and Anthony Sylvan Most Critical Reviews

Lowest rated reviews
1

Our Premier experience started with the Lodi office in the spring of 2005. It was two months late in completion. The...

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1

Now that Anthony & Sylvan has their money, they will not address cracking and light issues with pool covered under...

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1

Very irresponsible company, every one is on a different page. Appointments are not met nor do you get notified when...

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1

I met with the salesperson (Jarrad) and everything was good at the beginning, he promised me that our pool will be done...

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Premier Pools And Spas and Anthony Sylvan Latest Reviews

Recent published reviews
1

These folks lie about everything they told us...so we fired them are two months of delays and they are refusing to give...

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No votes

The plaster on my pool looks like it has dirt stains throughout the sides and bottom. Very visible and embarrassing. The...

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1.2

Not only did they build my pool crossing the easement line but it has leaked since day one and Premier refuses to honor...

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1

Everything they did had an issue. It has been almost a year and the issues are still not corrected. We have...

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Premier Pools And Spas and Anthony Sylvan Products and Services

Most reviewed product and services
  • Premier Pools And Spas Swimming Pool Installation (13 reviews)
  • Premier Pools And Spas Customer Care (6 reviews)
  • Premier Pools And Spas Installation (4 reviews)
  • Anthony Sylvan Customer Care (27 reviews)
  • Anthony Sylvan Pool Building Service (27 reviews)
  • Anthony Sylvan Swimming Pool Installation (27 reviews)