PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Anthony Sylvan and Carlton Pools as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Anthony Sylvan

Anthony Sylvan

Has verified representatives
5.0
Anthony Sylvan
Carlton Pools

Anthony Sylvan and Carlton Pools Overview

Total reviews
133
71
Company responses
42
0
Issues resolved
0
0

Anthony Sylvan was first mentioned on PissedConsumer on May 9, 2008 and since then this brand received 133 reviews. It is 62 reviews more than Carlton Pools received since May 18, 2008.

Anthony Sylvan and Carlton Pools Consumer Ratings

Rank
1 out of 296 in Pools, Spas and Plumbing Supplies category
48 out of 1665 in Household Services category
Product or Service Quality
No votes
31 in category
Customer service
No votes
37 in category
Warranty
No votes
24 in category

Anthony Sylvan and Carlton Pools Rating Details

Product or Service Quality
No votes
3.1 (23 reviews)
Reviewer's quote

...The finished product was amazing. They have a project manager that's easy to get a hold of. They put complete in-ground pool..

testimonial

... Pool!! At first when we were done I didn't recommend Carlton but watching friends and neighbors get pools from other companies and to see not only the lesser quality they received but also hearing how over priced their pools were in some cases....

PissedConsumer1112274
Customer service
No votes
3.1 (31 reviews)
Reviewer's quote

...asked to see his test results, we find out he doesn’t have any!?! Not once, in three years, has a single A&S technician, nor anyone in the warranty or customer service departments, questioned our chemicals as having ANYTHING to do with our plaster issues. But now, out of nowhere, the man responsible for the faulty work gets to make accusations with literally zero backup? He also sent them a photo with mysterious marks on our pool step that don’t even exist claiming he...

Stacy C

...They have zero focus on customer service once you start handing over your money. Two years ago I needed to have my pool refurbished and thought it might be best to have Carlton do the work. Shame on e for having a short memory...

Onita
Warranty
No votes
3.4 (21 reviews)
Reviewer's quote

I have a beautiful pool, BUT Las Vegas has a non responsive warranty dept. The last issue I had to fix myself. I paid $63,000 for our pool and I so hope I don't have a major issue...

Bob N

...Although the work is covered under warranty, no one responds voice mails. Continue to transfer the ownership to others and no action taken. My advice is to stay away from Carlton pool...

PissedConsumer1309569

Anthony Sylvan and Carlton Pools Pros and Cons

Pros
  • Pool options
  • Design person was excellent
  • Product
  • Customer service
  • Sales person dan
Cons
  • Way my problem was handled
  • Unprofessionalism
  • Unfinished work
  • Customer service
  • Project management
  • Post sale service

Anthony Sylvan and Carlton Pools Most Positive Reviews

Top rated reviews
5

I did 4 months of research with 5 different companies before we started our pool. I went and looked at a dozen different...

5

I am the general manager of an indoor water park and my company partners with Carlton Pools for their cleaning and...

Anthony Sylvan and Carlton Pools Most Critical Reviews

Lowest rated reviews
1

Had a pool built 2 years ago by Anthony Sylvan pools in Charlotte, NC. After the pool decking cement was re-poured due...

1

Prepaid for our pool in October and they dug it out then. Haven't seen them since. They claim they can't do anything...

Anthony Sylvan and Carlton Pools Latest Reviews

Recent published reviews
1.4

Thank you for taking a minute to read this. My name is Patrick Vaughn. My family recently purchased a pool from Anthony...

Read all 42 reviews

I had a pool put in recently. They started the project November 2017 and finished the last week in June 2018. They have...

Read all 71 reviews

Anthony Sylvan and Carlton Pools Products and Services

Most reviewed product and services
  • Anthony Sylvan Pool Building Service (22 reviews)
  • Anthony Sylvan Pool (14 reviews)
  • Anthony Sylvan Customer Care (12 reviews)
  • Carlton Pools Pool Installation (9 reviews)
  • Carlton Pools Repair (8 reviews)
  • Carlton Pools Customer Care (6 reviews)