PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Anthony Sylvan and Blue Haven Pools as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Anthony Sylvan

Anthony Sylvan

Has Verified Representatives
5.0
Anthony Sylvan
Blue Haven Pools

Anthony Sylvan and Blue Haven Pools Overview

Total reviews
106
83
Company responses
22
8
Issues resolved
4
1

Anthony Sylvan and Blue Haven Pools Consumer Ratings

Rank
1 out of 251 in Pools, Spas and Plumbing Supplies category
83 out of 925 in Household Services category
Product or Service Quality
No votes
61 in category
Customer service
No votes
65 in category
Advertised vs Delivered
No votes
49 in category
Website
No votes
66 in category

Anthony Sylvan and Blue Haven Pools Rating Details

Product or Service Quality
No votes
1.9 (19 reviews)
Reviewer's quote

My weekly pool service by Greg and/or Brian have both done a great job maintaining my pool for the past 7 months. Thank you!!!! Also, Tonya in the service department is very attentive and helpful..

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Poor quality of plaster. The job was not even completed. Having to have the plaster re-done in less than 1 year!..

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Customer service
No votes
1.8 (21 reviews)
Reviewer's quote

...The customer service is horrific, the quality is horrific. They couldn't even install a diving board correctly, which is probably the easiest part of the pool installation process. Stay away, you won't get what you pay for...

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...To me it is not about the amount of compensation but the complete lack of ownership, customer service, competency and everything else you expect when you contract someone. Especially if there are serious dollars involved..

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Advertised vs Delivered
No votes
1.8 (12 reviews)
Reviewer's quote

Contract signed Dec 2017 with promise of starting as soon as we closed on house under construction. Gave notice as soon as we had closing date (4/25/18); pool was not started until mid-June; completed mid-October (with incorrect coping, too bad for us); no pool school provided so we are guessing...

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... after that sat 4 months nothing happened then they came failed pluming inspection electricians came out to set equipment and i took off work no equipment was delivered waste of time came out to set pavers after months pool was to low had to build up pool 4 inches then installed pavers worst job I had ever seen mean while Rick was the owner now es gone and the have Keith running the job he promised he take care of the pavers sent 4 guys out to repair wast...

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Website
No votes
2.4 (16 reviews)
Reviewer's quote

I have had issues from the beginning with A &;;;;;;;;;;;;;;;;;;;;;;;;S.The salesman Mike Duffy was disorganized, rude and never held accountable for any of his wrong doings. Once, they get your money they have zero interest in correcting any issues that occur during your project. They installed...

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First, it started with the plaster crew. They destroyed a large section of my brand new sod, they damaged a couple pavers on the decking that is also brand new as well, broke off my outside outlet cover, and when installing the covers on the led lights in the pool they did something to one of the...

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Anthony Sylvan and Blue Haven Pools Pros and Cons

Pros
  • Quality of landscaping and decking the best in the business
  • Pool options
  • Outstanding pool service
  • Sales
  • Quality of service
  • Friendly staff
Cons
  • Way my problem was handled
  • Unprofessionalism
  • Unfinished work
  • Unreliability
  • Rude manager
  • Little or no customer service

Anthony Sylvan and Blue Haven Pools Most Positive Reviews

Top rated reviews
5

I did 4 months of research with 5 different companies before we started our pool. I went and looked at a dozen different...

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5

Tim was our pool builder from Blue Haven Pools of Pensacola. I told him before we started in May 2012, that I had read m...

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5

It was great. Everything was on time. There were minor delays due to the weather which was not their fault. The...

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5

I love the pool we had built with Blue Haven. The entire process was incredibly easy from the sale all the way through c...

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Anthony Sylvan and Blue Haven Pools Most Critical Reviews

Lowest rated reviews
1

Now that Anthony & Sylvan has their money, they will not address cracking and light issues with pool covered under...

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1

*** ARTISTS!! THEY WILL TAKE YOUR $$ AND LEAVE YOU WITH A DISASTROUS MESS REQUIRING DOUBLE $$ TO BE CLEANED UP AND FI...

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1

I met with the salesperson (Jarrad) and everything was good at the beginning, he promised me that our pool will be done...

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1

I would have thought a company in business since 1954 would be doing something right ?

I called the office of Blue Have...

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Anthony Sylvan and Blue Haven Pools Latest Reviews

Recent published reviews
No votes

The plaster on my pool looks like it has dirt stains throughout the sides and bottom. Very visible and embarrassing. The...

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1.6

First, it started with the plaster crew. They destroyed a large section of my brand new sod, they damaged a couple...

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1

Everything they did had an issue. It has been almost a year and the issues are still not corrected. We have...

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1

Poor quality of plaster. The job was not even completed. Having to have the plaster re-done in less than 1 year!

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Anthony Sylvan and Blue Haven Pools Products and Services

Most reviewed product and services
  • Anthony Sylvan Swimming Pool Installation (27 reviews)
  • Anthony Sylvan Customer Care (27 reviews)
  • Anthony Sylvan Pool Building Service (27 reviews)
  • Blue Haven Pools Pool (46 reviews)
  • Blue Haven Pools Pool Installation (5 reviews)
  • Blue Haven Pools Customer Care (2 reviews)