PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Carecentrix and Anthem Blue Cross And Blue Shield as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Carecentrix
Anthem Blue Cross And Blue Shield

Carecentrix and Anthem Blue Cross And Blue Shield Overview

Total reviews
264
99
Company responses
181
0
Issues resolved
4
0

Carecentrix was first mentioned on PissedConsumer on May 3, 2012 and since then this brand received 264 reviews. It is 165 reviews more than Anthem Blue Cross And Blue Shield received since Oct 6, 2008.

Carecentrix and Anthem Blue Cross And Blue Shield Consumer Ratings

Rank
54 out of 1481 in Insurance category
246 out of 1481 in Insurance category
Customer service
194 in category
157 in category
Billing Practices
203 in category
185 in category
Staff
173 in category
132 in category

According to consumer ratings and reviews, Carecentrix ranks 192 points higher in the Insurance category than Anthem Blue Cross And Blue Shield. People gave Carecentrix 1.2 stars for Customer service criterion in Insurance category and it is 259 points higher than the worst rated brand in this category. At the same time, Anthem Blue Cross And Blue Shield was rated 1.2 stars for Customer service criterion in this category and it is 296 points higher than the worst rated brand in this category. If we look at Billing Practices criterion, than we see that Anthem Blue Cross And Blue Shield has a higher rating than Carecentrix. Regarding Staff criterion, consumers gave Carecentrix 1.3 stars and it is 62% greater than other in category. Anthem Blue Cross And Blue Shield however was rated 1.5 stars and it is 71% greater than other in category.

Carecentrix and Anthem Blue Cross And Blue Shield Rating Details

Customer service
1.2 (140 reviews)
1.2 (47 reviews)
Reviewer's quote

...This customer service is horrible, but they take your money in a blink of an eye. Be aware of this company the worst ever..

Dianna

...Theur customer service is a sham with offers to help but no fundamental repair of the essential problem..

PissedConsumer1629240
Billing Practices
1.1 (114 reviews)
1.2 (41 reviews)
Reviewer's quote

...(which is a racket in itself), then why wouldn't they send and charge for the most they can get away with? The same goes for their intentionally confusing billing practices. And they keep us on hold hoping we will hang up, not complain, and pay the bill. They, as we all know, are not the only healthcare company guilty of...

PissedConsumer1104428

I had a plan through the marketplace and because I had a new brand of IUD put in and the preventative billing code had not yet been released they did not cover it. One year later I'm trying to file an appeal and because I didn't submit an application to them through the marketplace (Because they...

PissedConsumer1199456
Staff
1.3 (100 reviews)
1.5 (32 reviews)
Reviewer's quote

I was in contact directly with the CEO and Chief of Staff my MD sent a 4 page explanation of why I required a back brace and required custom made shoes in 2017 and 2018 that I never received. Went 60 miles round trip in December in a sedentary boot up to my knee. Was assured one trip...

Marilyn G

Have been waiting for a year for reimbursement on claims!! We keep getting told they are waiting on this or that and its all bs as we have submitted all the info several times!! DO NOT EVER GET INVOLVED WITH THIS FRAUD of a company!!!!

Michelle H

Carecentrix and Anthem Blue Cross And Blue Shield Pros and Cons

Pros
  • Machine
  • Pta
  • It was brief
  • Regular doctor
  • Coverage
  • Cost
Cons
  • Customer service
  • Price gouging
  • Billing practices
  • Non-payment of claims
  • Customer service
  • Messing around with my life and health

Carecentrix and Anthem Blue Cross And Blue Shield Most Positive Reviews

Top rated reviews
5

When my son was born he had to stay in NICU for 3 weeks. When he finally got to come home the hospital wanted a nurse...

3.1

5-17-2017 Anthem Blue Cross Blue Shield misrepresents the number of physical therapy visits for which they will pay....

Carecentrix and Anthem Blue Cross And Blue Shield Most Critical Reviews

Lowest rated reviews
1

CareCentrix are unscrupulous criminals and should be shut down. CareCentrix referred a bill for CPAP mask and...

1

My one year old son is verry sick and this companie dont really care. He had n appointment today at 6:45am i called...

Carecentrix and Anthem Blue Cross And Blue Shield Latest Reviews

Recent published reviews
1

We sent back some unordered package we have and ups slip sent by them and the still charging us with this and even put...

Read all 264 reviews
1

It's absolutely ridiculous that BCBS will not cover needed meds, because THEY don't think it's necessary. I've had this...

Read all 99 reviews

Carecentrix and Anthem Blue Cross And Blue Shield Products and Services

Most reviewed product and services
  • Carecentrix Customer Care (62 reviews)
  • Carecentrix Cpap Machine Rental (19 reviews)
  • Carecentrix Health Insurance (11 reviews)
  • Anthem Blue Cross And Blue Shield Health Insurance (31 reviews)
  • Anthem Blue Cross And Blue Shield Customer Care (13 reviews)
  • Anthem Blue Cross And Blue Shield Medical Claim (5 reviews)