PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Carecentrix and Anthem Blue Cross And Blue Shield as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Carecentrix
Anthem Blue Cross And Blue Shield

Carecentrix and Anthem Blue Cross And Blue Shield Overview

Total reviews 274 102
Company responses 191 0
Issues resolved 4 0

Carecentrix and Anthem Blue Cross And Blue Shield Consumer Ratings

Rank
63 out of 1084 in Insurance category
307 out of 1084 in Insurance category
Customer service
177 in category
148 in category
Billing Practices
190 in category
161 in category
Reliability
122 in category
139 in category
Product or Service Quality
137 in category
177 in category

Carecentrix and Anthem Blue Cross And Blue Shield Rating Details

Customer service
1.1 (148 reviews)
1.2 (50 reviews)
Reviewer's quote

...One thing I am absolutely sure about is their customer service sucks but they will drive you crazy calling constantly trying to get you to order more of their extremely overpriced supplies. I am reporting to the proper authorities for price gouging..

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Worst customer service ever! All i'm trying to do is pay my monthly bill. The website isn't working so they direct you to a telephone #. The telephone # isn't for paying a bill so they send me to that department...

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Billing Practices
1.1 (121 reviews)
1.3 (42 reviews)
Reviewer's quote

...(which is a racket in itself), then why wouldn't they send and charge for the most they can get away with? The same goes for their intentionally confusing billing practices. And they keep us on hold hoping we will hang up, not complain, and pay the bill. They, as we all know, are not the only healthcare company guilty of...

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I had a plan through the marketplace and because I had a new brand of IUD put in and the preventative billing code had not yet been released they did not cover it. One year later I'm trying to file an appeal and because I didn't submit an application to them through the marketplace (Because they...

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Reliability
1.2 (102 reviews)
1.1 (35 reviews)
Reviewer's quote

My mother kept receiving the bill even after returning the equipment to Ocean Home Health on 7/27/2020. the equipment was picked up from my residence by a pick up man from Ocean Home Health on 7/27/20. I have the copy of the returned equipment. Tried to contact carecentrix. They put you on hold for...

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I received a letter stating Anthem will not cover the Auvi-Q epinephrine syringe for my son who has fatal food allergies. Although they cover another auto injector it is big, bulky and my son has trouble keeping this injector with him everywhere he goes. So he needs the more compact and easy to...

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Product or Service Quality
1.3 (101 reviews)
1.1 (45 reviews)
Reviewer's quote

the people that are the front line staffters, customer service are usually the most uneducated, uninformed company members- most do not have command of English language and zero medical knowledge yet they are taking calls from patients and families concerning medical matters- too many mistakes are...

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...They refuse to address contracting issues and the customer service is by far the worst I have ever seen. Off shore representatives drop the level of satisfaction by far. The hang up on you transfer you to the wrong department consistently and are of no help...

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Carecentrix and Anthem Blue Cross And Blue Shield Pros and Cons

Pros
  • Machine
  • Pta
  • It was brief
  • Regular doctor
  • Coverage
  • Cost
Cons
  • Customer service
  • Price gouging
  • Billing practices
  • Non-payment of claims
  • Customer service
  • Messing around with my life and health

Carecentrix and Anthem Blue Cross And Blue Shield Most Positive Reviews

Top rated reviews
5

When my son was born he had to stay in NICU for 3 weeks. When he finally got to come home the hospital wanted a nurse...

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No votes
3.9

Spoke with Basmatie from billing department and she was so sweet and professional. She answered all my questions and...

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No votes

Carecentrix and Anthem Blue Cross And Blue Shield Most Critical Reviews

Lowest rated reviews
1

CareCentrix are unscrupulous criminals and should be shut down. CareCentrix referred a bill for CPAP mask and...

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1

My one year old son is verry sick and this companie dont really care. He had n appointment today at 6:45am i called...

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1

CareCentrix shipped me CPAP supplies that I did not order. So, I sent them back. They acknowledge the return but are...

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1

No live Customer service, and no way to access. The message states the customer will have opportunity to talk,but...

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Carecentrix and Anthem Blue Cross And Blue Shield Latest Reviews

Recent published reviews
No votes

They bill you late, so you don't know that your insurance isn't going to cover anything. Then they robo call you to...

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1.3

I received a letter stating Anthem will not cover the Auvi-Q epinephrine syringe for my son who has fatal food...

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1.6

I use CareCentrix for my CPAP supplies. The last time I ordered anything was in March. I knew I owed them money so I...

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1

Worst customer service ever! All i'm trying to do is pay my monthly bill. The website isn't working so they direct you...

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Carecentrix and Anthem Blue Cross And Blue Shield Products and Services

Most reviewed product and services
  • Carecentrix Cpap Machine Rental (20 reviews)
  • Carecentrix Health Insurance (11 reviews)
  • Carecentrix Medical Claim (11 reviews)
  • Anthem Blue Cross And Blue Shield Health Insurance (32 reviews)
  • Anthem Blue Cross And Blue Shield Medical Claim (5 reviews)
  • Anthem Blue Cross And Blue Shield Health Plan (4 reviews)