PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Antennadeals and Directv as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Antennadeals
Directv

Antennadeals and Directv Overview

Total reviews
333
12966
Company responses
0
0
Issues resolved
2
40

Directv was first mentioned on PissedConsumer on Oct 9, 2007 and since then this brand received 12966 reviews. It is 12633 reviews more than Antennadeals received since Feb 1, 2011. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Antennadeals customer support team than with Directv customer service.

Antennadeals and Directv Consumer Ratings

Rank
182 out of 1946 in Telecommunications category
219 out of 1946 in Telecommunications category
Customer service
157 in category
173 in category
Product or Service Quality
156 in category
150 in category
Price Affordability
135 in category
266 in category

According to consumer ratings and reviews, Antennadeals ranks 37 points higher in the Telecommunications category than Directv. People gave Antennadeals 1.5 stars for Customer service criterion in Telecommunications category and it is 409 points higher than the worst rated brand in this category. At the same time, Directv was rated 1.4 stars for Customer service criterion in this category and it is 393 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Directv has a higher rating than Directv. Regarding Price Affordability criterion, consumers gave Antennadeals 2.4 stars and it is 76% greater than other in category. Directv however was rated 1.7 stars and it is 53% greater than other in category.

Antennadeals and Directv Rating Details

Customer service
1.5 (131 reviews)
1.4 (4134 reviews)
Reviewer's quote

Returned merchandise 10 weeks again and have yet to get my refund!! This company is horrible and doesn’t even deserve a rating of 1 star!

Steven R

...99/month with free HBO for life as long as I had my cellphone service with AT&T. Now I have never changed my cellular plan. I have been on the unlimited family plan for over 6 years now with 7 phone lines on my account plus a home line plus AT&T internet in my home...

Donnita
Product or Service Quality
1.8 (114 reviews)
1.8 (3774 reviews)
Reviewer's quote

I ordered from Sales Mgr Jimmy Howe the first call he answered the 800 phone# & took my order. He withdrew my $40.00 next day. My order never arrived. It was never even shipped. I called the 800-380-6822 which is to Antennadeals.com number dozens of times to find out all i got was message saying...

PissedConsumer1705703

Called to see about getting bill lowered. Luke asked what channels I watched and I told him.He said sure after a few minutes he came back and yes he could put me in family package for $55 a month.I quoted the channels (only 6 of them is all we watch) he said yes.Well today I only have 2 channels...

Corliss
Price Affordability
2.4 (112 reviews)
1.7 (3552 reviews)
Reviewer's quote

...Well, what do you know they credited our credit card the full purchase price the same day. All I can say is buyer be ware..

Angelika

... an email that they FAIL TO INFORM YOU WILL BE SENT! They rope you into staying with their company by saying they will credit your account, give you a special price for your services, and even not bill you for a month....

Amanda N

Antennadeals and Directv Pros and Cons

Pros
  • Non-existant
  • Fast delivery
  • Quick delivery
  • Picture quality
  • Having tv when it does work
  • Service installer was courteous
Cons
  • No customer service
  • No response to return
  • Once they have your money they are done with you
  • Poor customer service
  • Evasive billing practices
  • Broken promises

Antennadeals and Directv Most Positive Reviews

Top rated reviews
5

I ordered lavahd2805 ultraG3 and received lavahd2605 instead. I have sent 4 emails to the address antennadeals@gmail.co...

5

I called directV at the end of my 2 years, my contract was coming to an end and I wanted to cancel and move on to Goggle...

Antennadeals and Directv Most Critical Reviews

Lowest rated reviews
1

Does not refund, exchange or even acknowledge your complaint. Antenna did not work. After contacting via email, the ret...

1

We have had Direct TV for just over 1 year. We purchased it through a satellite provider that had a booth at the Ohio S...

Antennadeals and Directv Latest Reviews

Recent published reviews
1.6

Purchased antenna; followed ALL installation instructions; reception was worse than old antenna!
Contacted company severa...

Read all 333 reviews
1

They are theives. They will quote you a price and never honor it! You'll be on the phone every month talking to some...

Read all 12966 reviews

Antennadeals and Directv Products and Services

Most reviewed product and services
  • Antennadeals Antenna (65 reviews)
  • Antennadeals Customer Care (29 reviews)
  • Antennadeals Shipping Service (14 reviews)
  • Directv Tv Service (2703 reviews)
  • Directv Tv Guide (1328 reviews)
  • Directv Customer Care (1222 reviews)