PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Answermug and Directv as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Answermug
Directv

Answermug and Directv Overview

Total reviews
27
13116
Company responses
0
0
Issues resolved
0
40

Answermug and Directv Consumer Ratings

Rank
114 out of 1428 in Telecommunications category
222 out of 1428 in Telecommunications category
Website
114 in category
185 in category
Reliability
54 in category
107 in category
Customer service
61 in category
176 in category
Product or Service Quality
151 in category
146 in category

Answermug and Directv Rating Details

Website
2.2 (20 reviews)
1.9 (3612 reviews)
Reviewer's quote

This is Benedict Wakko, just left answerthug....again. -__- This time racist undercover mod Randy D decided he "didn't like/agree with" some of my posts and proceeded to delete them, though my posts/views were not in violation of ANY TOS/Guidline/WTFever. Fortunately, this time I remembered to...

Read full review

...I was then referred to a website to contest my bill. The only way you can do that is to pay, in full, the bill you are contesting. Wesley confirmed that fact with me...

Read full review
Reliability
2.3 (17 reviews)
1.8 (3559 reviews)
Reviewer's quote

Have been a member on and off for six years. Membership fluctuates due to a wide variety of factors. At present: it hosts an older demographic, most are above 50 years old; about 60-70 % are fairly liberal in their political views, about 15-20% are quite or very conservative, a very few are...

Read full review

...Also very dissapointed in the reliability of satellite tv broadcasting. Frequently when it rains of snows, signal is lost Don't believe the system is commercially viable yet..

Read full review
Customer service
2.3 (15 reviews)
1.4 (4208 reviews)
Reviewer's quote

This is a sampling of what people are talking about. All of these were asked by Rosie today. This is just a SMALL sample of the questions she has posted today, and not even a grain of sand on a beach of what she has posted over the lat couple of years:Keeping track of all the scandals and corrupt...

Read full review

...I truly hate your customer service..

Read full review
Product or Service Quality
1.8 (13 reviews)
1.8 (3849 reviews)
Reviewer's quote

If you do not have far left fanatical views this is not the site for you. You will get attacked by a member called Rosie if you don't share her convoluted views, her minions will flock and attack you as well. Owner doesn't care if they attack you but if you defend yourself you will be suspended...

Read full review

They get penalized for being on the phone too long(Cant be over 10 min average), processing service calls to fix equipment, and even for filing claims!, which is what DTV Protection Plan Premiers sole purpose is! This leads to agents lying, hanging up on you if you have multiple claims,...

Read full review

Answermug and Directv Pros and Cons

Pros
  • I am a member
  • Few of the users
  • Picture quality
  • Having tv when it does work
  • Service installer was courteous
Cons
  • Whole site
  • Some members are awful
  • Owner and how the site is run
  • Poor customer service
  • Evasive billing practices
  • Broken promises

Answermug and Directv Most Positive Reviews

Top rated reviews
5

A question and answer site. Users are able to be social and interact with one another respectfully. That allows users...

Read full review
5

I called directV at the end of my 2 years, my contract was coming to an end and I wanted to cancel and move on to Goggle...

Read full review
5

I will be posting this on the Amirite review board as well, but I would disregard any negative views left for this site...

Read full review
5

Installer never grounded my dish(bonded) my new install. Even though national code requires it. A few weeks later it...

Read full review

Answermug and Directv Most Critical Reviews

Lowest rated reviews
1

Sorry, but no stars for this one. The look of this site comes out of the nineties, and JA (who recently purchased the si...

Read full review
1

We have had Direct TV for just over 1 year. We purchased it through a satellite provider that had a booth at the Ohio S...

Read full review
1

I HATE THE NEW ANSWERMUG!!!! This is just a big mish-mosh now. It was a lot easier before. But I don't see any "improve...

Read full review
1

It's false advertisement to say you are going to get certain stations and then they are gone. I believe this is a...

Read full review

Answermug and Directv Latest Reviews

Recent published reviews
1

This is Benedict Wakko, just left answerthug....again. -__- This time racist undercover mod Randy D decided he "didn't...

Read full review
1.6

Yearly battles about a fair price. Rental of equipment just ridiculous. Tried to renegotiate a price and basically told...

Read full review
5

Have been a member on and off for six years. Membership fluctuates due to a wide variety of factors. At present: it...

Read full review
1

You have the worst service in the world. I wish we could sue direct tv, that's how much I hate your service. Trying to...

Read full review

Answermug and Directv Products and Services

Most reviewed product and services
  • Answermug Website (15 reviews)
  • Directv Tv Service (2722 reviews)
  • Directv Tv Guide (1328 reviews)
  • Directv Customer Care (1232 reviews)