PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about VRBO and Anns Rentals as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

VRBO
Anns Rentals

VRBO and Anns Rentals Overview

Total reviews 392 9
Company responses 0 0
Issues resolved 2 0

VRBO and Anns Rentals Consumer Ratings

Rank
128 out of 577 in Travel Agencies category
32 out of 1692 in Real Estate category
Customer service
101 in category
31 in category
Product or Service Quality
86 in category
24 in category
Value for money
83 in category
7 in category
Website
92 in category
65 in category

VRBO and Anns Rentals Rating Details

Customer service
1.2 (206 reviews)
4.2 (5 reviews)
Reviewer's quote

You cant just edit a mistake, you can try to have it removed after speaking to someone from customer service where they pass it on to another dept. I then wanted to resubmit my review with the corrected info. The next day I was emailed to say they had erased the submitted review but I would not be...

Read full review

...repeating the same old story get your facts straight before posting bad stuff about any business or person you wouldn't want it done to you!! Every business no matter if hotel, restaurant, mom-pop, etc is going to have one happy customer this is the normal...

Read full review
Product or Service Quality
1.5 (180 reviews)
4.2 (5 reviews)
Reviewer's quote

...I have tried to deal with at least six "customer service" representatives. They all asked if I spoke to the property owners, after I explained that they had been murdered. WE WERE CHARGED FOR THE PROPERTY THAT IS ABSOLUTELY UNAVAILABLE...

Read full review

All of the negative reviews are hard to believe. Suzanne helped us relocate from GA back in 2015. She was very helpful to us and very kind. She gave us all of the info we needed to navigate the area and the home was in pristine condition. We have nothing but good to say about her as she was our...

Read full review
Value for money
1.5 (169 reviews)
5 (4 reviews)
Reviewer's quote

I paid them $500 for a subscription from my listing and its never gone live My listing has never gone live I have called Vrbo 15 times they never can fix it and they wont refund my money..

Read full review

I stayed at home on Punta Madryn Avenue and there were no roaches or bugs. I'm not sure if we are talking about same house here? The house was very nice and updated, with many extras features that other rentals usually don't have that I rented with before. I didn't get my security back for two...

Read full review
Website
1.9 (162 reviews)
3.8 (5 reviews)
Reviewer's quote

...I went on the website- there were multiple prices for different dates. I picked the dates I needed and booked it. Thanks for any help you can give me...

Read full review

I like to do research before I rent a house. I seen all the bad reviews with this rental. I talk to Eddy over the phone and he assured me that I have nothing to be worried about. I booked two weeks with a small security deposit. I had a wonderful time with my family at this punta madryn location. I...

Read full review

VRBO and Anns Rentals Pros and Cons

Pros
  • Variety
  • Easy to find properties
  • Ease of use
No votes
Cons
  • Poor customer service
  • Way i was treated
  • Refusal of refund
  • Leaving to go home was the sad part

VRBO and Anns Rentals Most Positive Reviews

Top rated reviews
5

In four years we have never had a problem with VRBO. UNLIKE THE OTHER RENTAL COMPANIES. and we use them all. VRBO...

Read full review
5

I like to do research before I rent a house. I seen all the bad reviews with this rental. I talk to Eddy over the phone...

Read full review
5

Island Escapes (Jackie, Kaitlyn, and Sarah have worked tirelessly to make the house perfect! A couple of things worked o...

Read full review
5

1st of all if you look up that name their are hundreds of the same name person...this person your talking about tried ev...

Read full review

VRBO and Anns Rentals Most Critical Reviews

Lowest rated reviews
1

My wife and I rented an apartment for one week in Avignon, France. We went through the VRBO website to a company called...

Read full review
1

Unfortunately, I came across this thread too late or perhaps it was just in time! After a somewhat pleasant experience...

Read full review
1

Our trip was ruined by this dishonest owner and his unlivable house. We have indisputable photos and texts for evidence....

Read full review
No votes

VRBO and Anns Rentals Latest Reviews

Recent published reviews
No votes

I booked an apartment in bagnoles de l'orne but had no information or able to contact the owner .
Case number #29077832
re...

Read full review
5

All of the negative reviews are hard to believe. Suzanne helped us relocate from GA back in 2015. She was very helpful...

Read full review
5

Trip was canceled by the property owner due to property being damaged due to a hurricane. I requested info on...

Read full review
4.7

I stayed at home on Punta Madryn Avenue and there were no roaches or bugs. I'm not sure if we are talking about same...

Read full review

VRBO and Anns Rentals Products and Services

Most reviewed product and services
  • Vrbo Property Booking (53 reviews)
  • Vrbo Customer Care (47 reviews)
  • Vrbo House Rental (34 reviews)
  • Anns Rentals Property Rental (4 reviews)
  • Anns Rentals House Rental (1 review)