PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Anns Rentals and VRBO as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Anns Rentals
VRBO

Anns Rentals and VRBO Overview

Total reviews 9 393
Company responses 0 0
Issues resolved 0 2

Anns Rentals and VRBO Consumer Ratings

Rank
32 out of 1692 in Real Estate category
128 out of 579 in Travel Agencies category
Product or Service Quality
24 in category
84 in category
Customer service
31 in category
100 in category
Website
65 in category
91 in category
Value for money
7 in category
81 in category

Anns Rentals and VRBO Rating Details

Product or Service Quality
4.2 (5 reviews)
1.5 (181 reviews)
Reviewer's quote

All of the negative reviews are hard to believe. Suzanne helped us relocate from GA back in 2015. She was very helpful to us and very kind. She gave us all of the info we needed to navigate the area and the home was in pristine condition. We have nothing but good to say about her as she was our...

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We were able to cancel our New Years reservations the day after they were made through the owner &;;;;;;;;;;;;;;;; get a refund BUT angry to see Vacation Rental By Owner took $330 for service fees!!!!! My calls were about 5 minutes total..

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Customer service
4.2 (5 reviews)
1.2 (207 reviews)
Reviewer's quote

...repeating the same old story get your facts straight before posting bad stuff about any business or person you wouldn't want it done to you!! Every business no matter if hotel, restaurant, mom-pop, etc is going to have one happy customer this is the normal...

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You cant just edit a mistake, you can try to have it removed after speaking to someone from customer service where they pass it on to another dept. I then wanted to resubmit my review with the corrected info. The next day I was emailed to say they had erased the submitted review but I would not be...

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Website
3.8 (5 reviews)
1.9 (163 reviews)
Reviewer's quote

I stayed at home on Punta Madryn Avenue and there were no roaches or bugs. I'm not sure if we are talking about same house here? The house was very nice and updated, with many extras features that other rentals usually don't have that I rented with before. I didn't get my security back for two...

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...I went on the website- there were multiple prices for different dates. I picked the dates I needed and booked it. Thanks for any help you can give me...

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Value for money
5 (4 reviews)
1.5 (170 reviews)
Reviewer's quote

I like to do research before I rent a house. I seen all the bad reviews with this rental. I talk to Eddy over the phone and he assured me that I have nothing to be worried about. I booked two weeks with a small security deposit. I had a wonderful time with my family at this punta madryn location. I...

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I paid them $500 for a subscription from my listing and its never gone live My listing has never gone live I have called Vrbo 15 times they never can fix it and they wont refund my money..

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Anns Rentals and VRBO Pros and Cons

Pros
No votes
  • Variety
  • Easy to find properties
  • Ease of use
Cons
  • Leaving to go home was the sad part
  • Poor customer service
  • Way i was treated
  • Refusal of refund

Anns Rentals and VRBO Most Positive Reviews

Top rated reviews
5

I like to do research before I rent a house. I seen all the bad reviews with this rental. I talk to Eddy over the phone...

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5

In four years we have never had a problem with VRBO. UNLIKE THE OTHER RENTAL COMPANIES. and we use them all. VRBO...

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5

1st of all if you look up that name their are hundreds of the same name person...this person your talking about tried ev...

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5

Island Escapes (Jackie, Kaitlyn, and Sarah have worked tirelessly to make the house perfect! A couple of things worked o...

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Anns Rentals and VRBO Most Critical Reviews

Lowest rated reviews
1

Unfortunately, I came across this thread too late or perhaps it was just in time! After a somewhat pleasant experience...

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1

My wife and I rented an apartment for one week in Avignon, France. We went through the VRBO website to a company called...

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No votes
1

Our trip was ruined by this dishonest owner and his unlivable house. We have indisputable photos and texts for evidence....

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Anns Rentals and VRBO Latest Reviews

Recent published reviews
5

All of the negative reviews are hard to believe. Suzanne helped us relocate from GA back in 2015. She was very helpful...

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2.3

We were able to cancel our New Years reservations the day after they were made through the owner &;;;;;;;;;;;;;;;;...

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4.7

I stayed at home on Punta Madryn Avenue and there were no roaches or bugs. I'm not sure if we are talking about same...

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No votes

I booked an apartment in bagnoles de l'orne but had no information or able to contact the owner .
Case number #29077832
re...

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Anns Rentals and VRBO Products and Services

Most reviewed product and services
  • Anns Rentals Property Rental (4 reviews)
  • Anns Rentals House Rental (1 review)
  • Vrbo Property Booking (53 reviews)
  • Vrbo Customer Care (47 reviews)
  • Vrbo House Rental (34 reviews)