PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Zulily and Annie Cloth as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Zulily
Annie Cloth

Zulily and Annie Cloth Overview

Total reviews
984
484
Company responses
0
0
Issues resolved
4
4

Zulily was first mentioned on PissedConsumer on Dec 17, 2011 and since then this brand received 984 reviews. It is 500 reviews more than Annie Cloth received since Jul 31, 2019. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Annie Cloth customer support team than with Zulily customer service.

Zulily and Annie Cloth Consumer Ratings

Rank
301 out of 2294 in Footwear and Clothing category
651 out of 2294 in Footwear and Clothing category
Website
269 in category
529 in category
Customer service
201 in category
433 in category
Product or Service Quality
275 in category
461 in category

According to consumer ratings and reviews, Zulily ranks 350 points higher in the Footwear and Clothing category than Annie Cloth. People gave Zulily 2.5 stars for Website criterion in Footwear and Clothing category and it is 630 points higher than the worst rated brand in this category. At the same time, Annie Cloth was rated 1.7 stars for Website criterion in this category and it is 370 points higher than the worst rated brand in this category. If we look at Customer service criterion, than we see that Zulily has a higher rating than Annie Cloth. Regarding Product or Service Quality criterion, consumers gave Zulily 1.9 stars and it is 69% greater than other in category. Annie Cloth however was rated 1.2 stars and it is 51% worse than other in category.

Zulily and Annie Cloth Rating Details

Website
2.5 (369 reviews)
1.7 (154 reviews)
Reviewer's quote

I've been unable to access my account -not even to check on my current orders because when I go to the website directly or try to access it through emails from Zulily I keep getting an all-white page which says: "We are sorry...

Rhonda L

...items looked good on website and at good prices. Got one of two items many weeks later and it is crap..

grant s
Customer service
1.8 (364 reviews)
1.1 (170 reviews)
Reviewer's quote

I reached out to customer service and was told normal (even if they messed up) customer pays shipping but they would credit my account this time, also they refuse refunds to original payment so you get a store credit. So you are forces to buy something else from them and hope it is right, but dont...

PissedConsumer1714262

...Nobody at customer service would respond to me. The number I found did not take me to a customer service line. Was unable to get a refund for this...

Aryn B
Product or Service Quality
1.9 (352 reviews)
1.2 (160 reviews)
Reviewer's quote

Terrible service Dispute numerous email to them regarding the status of my order (order over $1000) and email co formations from them that it had shipped I suddenly received notification from my paypal NOT Zulily that my order was returned? Zulily simply said sorry..

Jailan

...Nothing at all like the quality they show, looks like a pajama top. I have sent numerous e-mails to them to get the status of the other items and I get some strange tracking number. I go to USPS to track it and I see bogus information...

PissedConsumer1767211

Zulily and Annie Cloth Pros and Cons

Pros
  • Variety of products
  • Website
  • How their website looked
  • No pros
  • Pictures are decieving
  • Pictures are deceiving
Cons
  • Long shipping time
  • Customer service
  • Exchange policy
  • Poor customer service
  • Horrible return policy
  • Clothes are garbage

Zulily and Annie Cloth Most Positive Reviews

Top rated reviews
5

I have been shopping on Zulily for the past 2 years and love it! The people leaving the bad reviews are incorrectly...

5

I ordered two sweaters. I received one of the two sweaters and found it to be quite satisfactory. it was well-made and...

Zulily and Annie Cloth Most Critical Reviews

Lowest rated reviews
1

Look at the picture, that is the quality you get when you buy from Zulily. It looks like it has been sewn by a third wor...

1

I ordered 3 articles from annie cloth.Oct 4th, Oct 6th they charged my credit card..it has been 2 weeks and still...

Zulily and Annie Cloth Latest Reviews

Recent published reviews
3.3

I've been unable to access my account -not even to check on my current orders because when I go to the website directly...

Read all 984 reviews

Trying To return two items for 2 months I do not have the order number. They are Xl-s white pants with slits on sides. B...

Read all 484 reviews

Zulily and Annie Cloth Products and Services

Most reviewed product and services
  • Zulily Shipping Service (124 reviews)
  • Zulily Clothing (108 reviews)
  • Zulily Dress (52 reviews)
  • Annie Cloth Shipping Service (208 reviews)
  • Annie Cloth Customer Care (50 reviews)
  • Annie Cloth Account (3 reviews)