PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Zulily and Annie Cloth as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Zulily
Annie Cloth

Zulily and Annie Cloth Overview

Total reviews
1091
1354
Company responses
0
0
Issues resolved
6
10

Zulily and Annie Cloth Consumer Ratings

Rank
326 out of 2052 in Footwear and Clothing category
748 out of 2052 in Footwear and Clothing category
Customer service
199 in category
491 in category
Website
286 in category
558 in category
Product or Service Quality
253 in category
507 in category
Exchange, Refund and Cancellation Policy
262 in category
451 in category

Zulily and Annie Cloth Rating Details

Customer service
1.9 (411 reviews)
1.1 (567 reviews)
Reviewer's quote

I spoke to the credit card issuer who cancelled the card and stopped the charge as well as zulily customer service rep who saw the fraudulent charge and supposedly stopped the order. So today 7/16 I receive an email the order has been shipped. I try to call and cant get a live person I also sent an...

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Every terrible review about this company, their products and customer service is true. Do NOT order from them. You will not receive what you expect and will not receive an appropriate refund..

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Website
2.6 (408 reviews)
1.8 (478 reviews)
Reviewer's quote

Ridiculous I can't even check order now, the website block me, definitely a good way to loose buisness!!!..

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...Attractive website and modeling of clothes but completely a false representation of the company and products it offers. This should be illegal and they should be held accountable. Someone is making a lot of money off of unsuspecting buyers..

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Product or Service Quality
2.1 (387 reviews)
1.3 (497 reviews)
Reviewer's quote

This has never happened before, Ive been more than happy with most of all the products Ive received from this company until now. I ordered this bag in April for my daughters birthday next month and see pics below to see what I received What I ordered - what I received. Clearly not the same product..

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Trying for 5th time to return merchandise and contacted Customer Service to get address for return. I keep being sent to another screen for my fone number & its a Protection Plan being offered! I already gave information of my name, address, and fone number in the USA. Not being connected to a...

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Exchange, Refund and Cancellation Policy
1.6 (387 reviews)
1.1 (488 reviews)
Reviewer's quote

I have been waiting for a month for a refund from Zulily for a defective item. They lie and give you the runaround but dont give you the refund. Horrible company to deal with...

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...They will not refund my money. Do not buy from Anniecloth Its a SCAM!..

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Zulily and Annie Cloth Pros and Cons

Pros
  • Variety of products
  • Prices
  • How their website looked
  • No pros
  • Dont buy from them
  • Item was never delivered so i have no pros of
Cons
  • Customer service
  • Long shipping time
  • Exchange policy
  • Poor customer service
  • Horrible return policy
  • Difficult to make a return and quality is poor

Zulily and Annie Cloth Most Positive Reviews

Top rated reviews
5

I have been shopping on Zulily for the past 2 years and love it! The people leaving the bad reviews are incorrectly...

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5

I ordered two sweaters. I received one of the two sweaters and found it to be quite satisfactory. it was well-made and...

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5

I purchased a dress from the Reborn Collection on Zulily and was so excited to receive my tunic dress! Words cannot expr...

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5

I have an item that I need to return/exchange: New Elegant Buckle Strap Sandals . Too small
I wish to receive a larger si...

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Zulily and Annie Cloth Most Critical Reviews

Lowest rated reviews
1

Look at the picture, that is the quality you get when you buy from Zulily. It looks like it has been sewn by a third wor...

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1

I ordered 3 articles from annie cloth.Oct 4th, Oct 6th they charged my credit card..it has been 2 weeks and still...

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1

I odrered two pairs of casual boat type slip on shoes size 13 medium.
It took two weeks for them to arrive, when i tried...

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1

I spent a lot of money. Should of heard something by now. Ordered on Oct. 3. I just want my refund.

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Zulily and Annie Cloth Latest Reviews

Recent published reviews
1

All our accounts have been hacked so take care on your end of the customers

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1.2

No response from seller. Scam of the first order!

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No votes

I recently received an email saying that I owe over 79.00 for a 53.00 order and I never received an invoice! It’s bad...

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1

WARNING This is a waist of time and money. I ordered 2 tops on June 6. It is now August 4th and I still have not...

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Zulily and Annie Cloth Products and Services

Most reviewed product and services
  • Zulily Shipping Service (129 reviews)
  • Zulily Clothing (111 reviews)
  • Zulily Dress (53 reviews)
  • Annie Cloth Shipping Service (289 reviews)
  • Annie Cloth Customer Care (103 reviews)
  • Annie Cloth Website (54 reviews)