PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Annie Cloth and Zulily as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Annie Cloth
Zulily

Annie Cloth and Zulily Overview

Total reviews
756
1059
Company responses
0
0
Issues resolved
4
6

Annie Cloth and Zulily Consumer Ratings

Rank
706 out of 1976 in Footwear and Clothing category
312 out of 1976 in Footwear and Clothing category
Customer service
476 in category
200 in category
Delivery Service
471 in category
330 in category
Exchange, Refund and Cancellation Policy
434 in category
269 in category
Product or Service Quality
495 in category
250 in category

Annie Cloth and Zulily Rating Details

Customer service
1.1 (297 reviews)
1.9 (397 reviews)
Reviewer's quote

I was notified it was shipped 4 weeks ago but it still hasn't arrived and after emailing customer service their response still hasn't clarified where my order is..

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Again, I called customer service and a very rude agent told me that my email had been cancelled but I was free to open a new email account? When I told her I didn’t feel the need to open an email just for this, she told me that there was nothing else she could do for me. Big headache and I still...

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Delivery Service
1.2 (268 reviews)
1.8 (361 reviews)
Reviewer's quote

...STILL, NOTHING, CHECKED ORDER STATUS AND DELIVERY AND TELLING ME NO ORDER BY THAT NUMBER. OR NUMBERS. SO IS IT CHARGED TO MY ACCT...

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I have ordered two items on zulily on apr this year but they only posted one of them! And they charged me for both! I am really pissed off! And the delivery service is super snail! Horrible!..

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Exchange, Refund and Cancellation Policy
1.1 (266 reviews)
1.6 (375 reviews)
Reviewer's quote

...ASKING FOR REFUND..

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I have been waiting for a month for a refund from Zulily for a defective item. They lie and give you the runaround but dont give you the refund. Horrible company to deal with...

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Product or Service Quality
1.2 (268 reviews)
2 (376 reviews)
Reviewer's quote

...Contacted customer service via email and they just continued to sent moronic pre-written email that did not pertain to my situation..

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So I guess Ill just continue to wait another week or two and if I havent heard from them Ill call customer service and see if they will just cancel the items coming from China. But if this is the norm, that it take 4-6 weeks to ship stuff and that peoples orders are being canceled weeks after they...

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Annie Cloth and Zulily Pros and Cons

Pros
  • No pros
  • Pictures are decieving
  • Pictures are deceiving
  • Variety of products
  • Prices
  • How their website looked
Cons
  • Poor customer service
  • Poor quality
  • Horrible return policy
  • Long shipping time
  • Customer service
  • Exchange policy

Annie Cloth and Zulily Most Positive Reviews

Top rated reviews
5

I ordered two sweaters. I received one of the two sweaters and found it to be quite satisfactory. it was well-made and...

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5

I have been shopping on Zulily for the past 2 years and love it! The people leaving the bad reviews are incorrectly...

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5

I have an item that I need to return/exchange: New Elegant Buckle Strap Sandals . Too small
I wish to receive a larger si...

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5

I purchased a dress from the Reborn Collection on Zulily and was so excited to receive my tunic dress! Words cannot expr...

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Annie Cloth and Zulily Most Critical Reviews

Lowest rated reviews
1

I ordered 3 articles from annie cloth.Oct 4th, Oct 6th they charged my credit card..it has been 2 weeks and still...

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1

Look at the picture, that is the quality you get when you buy from Zulily. It looks like it has been sewn by a third wor...

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1

I spent a lot of money. Should of heard something by now. Ordered on Oct. 3. I just want my refund.

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1

I odrered two pairs of casual boat type slip on shoes size 13 medium.
It took two weeks for them to arrive, when i tried...

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Annie Cloth and Zulily Latest Reviews

Recent published reviews
1

never got my items my money isn't back on my card they don't have a toll-free number and I'm pissed off I've been...

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2.3

I returned a brand new item back to Zulily. I handed it to USPS with Zulily's return label on May 22, 2020, and they...

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1.7

STILL HAVEN'T RECEIVED A PAIR OF SANDALS I ORDERED ON THE 23RD OF MAY. ALSO, ON THE 20TH OF MAY I ORDERED 2 SEPARATE...

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No votes

I am unable to get view or go to the Zulily sight at all today.
All of a sudden, SquareShield has identified me as a Bot....

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Annie Cloth and Zulily Products and Services

Most reviewed product and services
  • Annie Cloth Shipping Service (249 reviews)
  • Annie Cloth Customer Care (69 reviews)
  • Annie Cloth Website (15 reviews)
  • Zulily Shipping Service (127 reviews)
  • Zulily Clothing (111 reviews)
  • Zulily Dress (53 reviews)