PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Annie Cloth and Tj Maxx as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Annie Cloth
Tj Maxx

Annie Cloth and Tj Maxx Overview

Total reviews 1546 356
Company responses 0 0
Issues resolved 12 1

Annie Cloth and Tj Maxx Consumer Ratings

Rank
789 out of 2129 in Footwear and Clothing category
40 out of 343 in Supermarkets and Malls category
Customer service
451 in category
51 in category
Product or Service Quality
497 in category
31 in category
Exchange, Refund and Cancellation Policy
438 in category
43 in category
Website
550 in category
36 in category

Annie Cloth and Tj Maxx Rating Details

Customer service
1.1 (654 reviews)
1.6 (138 reviews)
Reviewer's quote

...THIS COMPANY, HAD TO FILE COMPLAINT TO BBB, CAN'T GET A REFUND BECAUSE IT COST OVER 80 DOLLARS TO RETURN ITEMS, SO THAT IS HALF THE COST OF ITEMS, HORRIBLE CUSTOMER SERVICE NO NUMBER JUST EMAIL, DON'T I SAY DON'T BUY THIS...

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Customer service needs to be available 24-7 when people are ordering. Have punched in an order 12 times and gets kicked out in the end. Also put in TJX rewards number and now it thinks I already spent my $20 reward coupon! very aggravating and I decided to just call order in each night and no one...

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Product or Service Quality
1.3 (591 reviews)
2.5 (116 reviews)
Reviewer's quote

I sent a request to service@***h for a return and never got an answer!!! I have waited and the time has expired now. What do I do?..

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...Call customer service number, gave all security numbers and info. They said account decline because of possible fraudulent activity but never card me or sent email. They have to verify my identity through cell phone...

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Exchange, Refund and Cancellation Policy
1.1 (571 reviews)
2.2 (126 reviews)
Reviewer's quote

Refund my 79 dollars today. I will take action. I don't believe any merchandise has been shipped and I don't want any of it...

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Refunded but takes way too long to get refund. You keep the money so you can claim interest in it. Sounds illegal..

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Website
1.8 (557 reviews)
2.6 (111 reviews)
Reviewer's quote

For some reason, we didn't check the reviews of the company first! The items we received were poor imitations of the pictures the company posted on their website. Their return policy is terrible, too. They'll offer you a fraction of the original cost and if you press them wanting to return the...

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...Not my freaking fault if your mobile website sucks, customer service sucks and rewards sucks!!! Overall, i can marked this store ZERO..

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Annie Cloth and Tj Maxx Pros and Cons

Pros
  • No pros
  • Dont buy from them
  • Item was never delivered so i have no pros of
  • Prices are good
  • Products
  • Product selection
Cons
  • Poor customer service
  • Poor quality
  • Horrible return policy
  • Customer service
  • Rude manager
  • No communication with customers

Annie Cloth and Tj Maxx Most Positive Reviews

Top rated reviews
5

I ordered two sweaters. I received one of the two sweaters and found it to be quite satisfactory. it was well-made and...

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5

I am a TJ Maxx employee. Some of these complaints are so small, you shouldn't even complain. TJ Maxx is a discount...

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5

I have an item that I need to return/exchange: New Elegant Buckle Strap Sandals . Too small
I wish to receive a larger si...

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5

Found a nice purse, wanted but noticed that the strap was sliced away from the purse..Wanted to purchase at a lower...

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Annie Cloth and Tj Maxx Most Critical Reviews

Lowest rated reviews
1

I ordered 3 articles from annie cloth.Oct 4th, Oct 6th they charged my credit card..it has been 2 weeks and still...

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1

I have visited this store several times as I am a local resident to the community. My experiences haven't been to bad...

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1

I spent a lot of money. Should of heard something by now. Ordered on Oct. 3. I just want my refund.

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1

to back of store where house goods are located...found small rug, no price tag....
wandered around house goods dept seve...

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Annie Cloth and Tj Maxx Latest Reviews

Recent published reviews
No votes

This is my second attempt to try to get necessary info to return items & get refund. Sent message to them and now...

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No votes

Actually my.payment didn't post hence so didnt post AD. It says customer service will get back to me in 3 -4 days. Not...

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5

I am trying to order 4 pairs of the same boots; your ad states that if I order 3 then the 4th is 50% off, but the total...

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No votes

Great Jon I appreciate your help.

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Annie Cloth and Tj Maxx Products and Services

Most reviewed product and services
  • Annie Cloth Shipping Service (304 reviews)
  • Annie Cloth Customer Care (112 reviews)
  • Annie Cloth Account (8 reviews)
  • Tj Maxx Customer Care (48 reviews)
  • Tj Maxx Manager (37 reviews)
  • Tj Maxx Cashier (28 reviews)