PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Annie Cloth and Jcpenney as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Annie Cloth
Jcpenney

Annie Cloth and Jcpenney Overview

Total reviews 1503 1833
Company responses 0 0
Issues resolved 11 11

Annie Cloth and Jcpenney Consumer Ratings

Rank
770 out of 2094 in Footwear and Clothing category
65 out of 333 in Supermarkets and Malls category
Customer service
497 in category
No votes
Product or Service Quality
524 in category
No votes
Exchange, Refund and Cancellation Policy
475 in category
No votes
Website
580 in category
No votes

Annie Cloth and Jcpenney Rating Details

Customer service
1.1 (638 reviews)
No votes
Reviewer's quote

Customer service is terrible. I spoke to one person who said, "I'm not from America, I do no understand" I received a call back at 11 o'clock at night (same phone number I called that day) from someone from this company who wanted remote access to my computer. I would not agree to this, so they...

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The order was processed and I’m waiting to receive the order only to get an email that my order was canceled when I called customer service I was told that the items were priced wrong. This is unacceptable the price should be honored. This means the price was falsified only to get me to look for...

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Product or Service Quality
1.3 (568 reviews)
No votes
Reviewer's quote

Product and returns and crummy company practices..

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...When I asked her to provide customer service she asked "how she should do that". Does anyone care?..

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Exchange, Refund and Cancellation Policy
1.1 (553 reviews)
No votes
Reviewer's quote

...I wanted to exchange items for the proper size but they don't offer exchanges. I could return items only if I pay return postage to China! I ended up donating the items to a clothing charity. Lesson learned...

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...JCPenny does not have an exchange program. If you got something in the wrong size, you will have to return it and buy it again. I wish people would stop using them and let them fail..

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Website
1.8 (539 reviews)
No votes
Reviewer's quote

...The clothing items were made of a cheap material didn't look anything like the website pics, also clothing was too small and I ordered XXL. I tried to return through PayPal but had problems because they had to go to China which cost 150. 00-200...

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I placed 3 large orders and they cancelled it stating the prices were incorrect on their website and all orders that day were cancelled. Which is false. I know 6 people whose orders were fulfilled..

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Annie Cloth and Jcpenney Pros and Cons

Pros
  • No pros
  • Dont buy from them
  • Item was never delivered so i have no pros of
  • Product
  • I dont see any right now
  • Coupons
Cons
  • Poor customer service
  • Horrible return policy
  • Difficult to make a return and quality is poor
  • Customer service
  • Rude employees
  • Way this situation was handled

Annie Cloth and Jcpenney Most Positive Reviews

Top rated reviews
5

I ordered two sweaters. I received one of the two sweaters and found it to be quite satisfactory. it was well-made and...

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5

I still have a pair of Cain creek pants from about 30 years ago that still fit me great and look great. I hope I unders...

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5

I have an item that I need to return/exchange: New Elegant Buckle Strap Sandals . Too small
I wish to receive a larger si...

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5

When JC Penney stopped carrying Cabin Creek jeans and could offer no explanation nor alternative, I gave up on them. I...

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Annie Cloth and Jcpenney Most Critical Reviews

Lowest rated reviews
1

I ordered 3 articles from annie cloth.Oct 4th, Oct 6th they charged my credit card..it has been 2 weeks and still...

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1

Jcpennu prices are a little bit to high I go into the store and there's Levi jeans for 130 dollars and then I went to...

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1

I spent a lot of money. Should of heard something by now. Ordered on Oct. 3. I just want my refund.

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1

Ordered a $1000 sofa, opened a charge account for the discount and rewards program. That was 7 wks ago. Two subsequent...

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Annie Cloth and Jcpenney Latest Reviews

Recent published reviews
No votes

I would like someone to e-mail me or call me and let me know if and when I will be getting a order. I am not good at...

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1

I was charged 2 late fees and Interest when I wasnt aware my pmt was late. Ive always paid my bill before it was due so...

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1

I placed this order for 156.54 on June 12, 2020.
Today is September 17, 2020 and I HAVE NEVER RECEIVED MY ORDER!!!
You ans...

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No votes

MULTIPLE TIMES over the last few years I order 4X sizes for my brother. Probably 8 out of 10 times the clothing article...

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Annie Cloth and Jcpenney Products and Services

Most reviewed product and services
  • Annie Cloth Shipping Service (300 reviews)
  • Annie Cloth Customer Care (109 reviews)
  • Annie Cloth Website (60 reviews)
  • Jcpenney Customer Care (192 reviews)
  • Jcpenney Shipping Service (127 reviews)
  • Jcpenney Credit Card (81 reviews)