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Ann Taylor Loft

Footwear and Clothing
  • 0 ISSUES RESOLVED
  • 143 TOTAL REVIEWS
  • $10.4K CLAIMED LOSSES
  • $247 AVERAGE LOSS
1.8
Website
Customer service
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Diversity of Products or Services
  • Clothes 3
  • Customer relations phone support 1
  • Quality 1
  • Have great clothes 1

Customers don't like

  • Customer service7
  • Online4
  • Quality4
  • Clothes and poor customer service3
  • Delivery3
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Ll Bean

Footwear and Clothing
  • 1 ISSUES RESOLVED
  • 51 TOTAL REVIEWS
  • $2.5K CLAIMED LOSSES
  • $145 AVERAGE LOSS
2.3
Website
Customer service
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Diversity of Products or Services
  • Prodcut selection 2
  • Product 1
  • Product selection online 1
  • Products 1
  • Tall sizes 1

Customers don't like

  • Way it currently operates5
  • Quality of products in decline4
  • Poor customer service3
  • Does not stand behind product2
  • Too many popular products in continuous back order status2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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