Ann Taylor Loft vs Forever 21

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Ann Taylor Loft

Footwear and Clothing
  • 0 ISSUES RESOLVED
  • 137 TOTAL REVIEWS
  • $10.4K CLAIMED LOSSES
  • $247 AVERAGE LOSS
1.8
Website
Customer service
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Diversity of Products or Services
  • Clothes 3
  • Customer relations phone support 1
  • Quality 1
  • Have great clothes 1

Customers don't like

  • Customer service8
  • Online4
  • Quality4
  • Clothes and poor customer service3
  • Delivery3

Products by Ann Taylor Loft

No items

Delete

Forever 21

Footwear and Clothing
  • 1 ISSUES RESOLVED
  • 320 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $885 AVERAGE LOSS
1.6
Website
Customer service
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Diversity of Products or Services
  • Affordable clothes 8
  • Product variety 3
  • In store personnel 1

Customers don't like

  • Customer service12
  • Employees8
  • Horrible customer service attitude6
  • Return policy4
  • Store policy4

Products by Forever 21

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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