PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Animal Planet and DIRECTV as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Animal Planet
DIRECTV

Animal Planet and DIRECTV Overview

Total reviews 270 13474
Company responses 0 0
Issues resolved 0 42

Animal Planet and DIRECTV Consumer Ratings

Rank
98 out of 1680 in Telecommunications category
282 out of 1680 in Telecommunications category
Product or Service Quality
92 in category
184 in category
Diversity of Products or Services
80 in category
148 in category
Customer service
76 in category
215 in category
Reliability
62 in category
143 in category

Animal Planet and DIRECTV Rating Details

Product or Service Quality
2.2 (63 reviews)
1.8 (4003 reviews)
Reviewer's quote

...Prices keep going up for cable and quality keeps declining. Not everyone can subscribe to additional streaming services. Very unhappy..

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I recently cancelled my service. I was billed for my equipment. I spoke with a rep...

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Diversity of Products or Services
2.6 (56 reviews)
2 (3966 reviews)
Reviewer's quote

...That convict *** is disgusting, to say the least ! I have gotten rid of and will NEVER use any products that I've seen advertised on the very few occasions I've been FORCED to watch that awful convict *** !..

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...3/25/21 dtv collected $188 via autopay then discontinued services 4/02/21. You pay in advance!! Now getting billed for equipment. Provided tracking #'s on 3 occasions over last 2 months along with shipping date,time and location...

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Customer service
2.1 (55 reviews)
1.4 (4388 reviews)
Reviewer's quote

...i call the customer service phone number and get disconnected..

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I have attempted to pay online and ultimately call customer service on 5/17, 5/24, 5/27, on 5/28 I had an online chat with Frank- he couldnt help, but sent links via email. On 6/7 I spoke with 3 people and finally requested a supervisor to call. Francis claimed my issued was being elevated and that...

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Reliability
2.3 (54 reviews)
1.8 (3717 reviews)
Reviewer's quote

For over an hour there has been no audio on Lone Star Law, channel 630 Verizon Fios. I contacted their support site and after chatting with a representative was redirected to a site to sign up for a trial, asking for credit card info. Obviously no one is monitoring the channel and contacting your...

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...Also very dissapointed in the reliability of satellite tv broadcasting. Frequently when it rains of snows, signal is lost Don't believe the system is commercially viable yet..

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Animal Planet and DIRECTV Pros and Cons

Pros
  • Animals
  • Love pitbull & parolees
  • Great shows
  • Picture quality
  • Having tv when it does work
  • Service installer was courteous
Cons
  • Pitbulls and paroles
  • Finding big foot
  • Bad shows
  • Poor customer service
  • Evasive billing practices
  • Broken promises

Animal Planet and DIRECTV Most Positive Reviews

Top rated reviews
5

The idiotic *** at Animal Planet fo not understand anything about trees houses. First, there are ABSOLUTELY NO FRICKING...

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5

I called directV at the end of my 2 years, my contract was coming to an end and I wanted to cancel and move on to Goggle...

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5

You guys play shows that don't have anything to do with animals I feel that you guys should play some different shows ....

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5

Installer never grounded my dish(bonded) my new install. Even though national code requires it. A few weeks later it...

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Animal Planet and DIRECTV Most Critical Reviews

Lowest rated reviews
1

Take speculative shows like finding bigfoot off of your network! These are ridiculous attempts and making people LEARN....

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1

We have had Direct TV for just over 1 year. We purchased it through a satellite provider that had a booth at the Ohio S...

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1

This show is supposed to be about animals and all I see constantly is dirty jobs, tree master which is awesome but I...

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1

It's false advertisement to say you are going to get certain stations and then they are gone. I believe this is a...

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Animal Planet and DIRECTV Latest Reviews

Recent published reviews
1

Its disgusting we are no longer able to view animal planet on demand. Prices keep going up for cable and quality keeps...

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1.2

Went thru two service reps to get a remote replaced. These people could not be more dense.
After more than an hour of bac...

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No votes

I believe that they should get rid of the show pitbulls and parolees at least go back to the Saturday menu where the...

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2.5

I recently cancelled my service. I was billed for my equipment. I spoke with a rep., and she told me boxes would be sent...

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