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Animal Planet
Directv

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Animal Planet

Animal Planet

2.4
  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 162 TOTAL REVIEWS
Rank
83 out of 1935
in Telecommunications category
Rating Details
Product or Service Quality
Diversity of Products or Services
Customer service
Reliability
Statistics of Customer Service Calls
  • TOTAL CALLS
    136
  • SUCCESSFUL
    64%
  • AVG CALL DURATION
    01:20
  • ISSUES RESOLVED
    9%
Top Products and Services
2.2
31 reviews
1.8
19 reviews
1.7
11 reviews
Directv

Directv

1.7
  • 40 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 12949 TOTAL REVIEWS
Rank
214 out of 1935
in Telecommunications category
Rating Details
Product or Service Quality
Diversity of Products or Services
Customer service
Reliability
Statistics of Customer Service Calls
  • TOTAL CALLS
    74
  • SUCCESSFUL
    32%
  • AVG CALL DURATION
    05:32
  • ISSUES RESOLVED
    13%
Top Products and Services
1.7
2703 reviews
2.1
1331 reviews
1.6
1228 reviews

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Anonymous
#1772013
Customer service
When can we watch the new Amanda to the rescue
I have something else to compare
I have cable videotron

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