PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Yelp and Angies List as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Yelp
Angies List

Yelp and Angies List Overview

Total reviews
693
666
Company responses
0
0
Issues resolved
0
3

Yelp was first mentioned on PissedConsumer on Jan 6, 2011 and since then this brand received 693 reviews. It is 27 reviews more than Angies List received since Aug 7, 2010.

Yelp and Angies List Consumer Ratings

Rank
11 out of 224 in Review Websites and Directories category
6 out of 224 in Review Websites and Directories category
Customer service
8 in category
5 in category
Website
12 in category
7 in category
Reliability
10 in category
7 in category

According to consumer ratings and reviews, Angies List ranks 5 points higher in the Review Websites and Directories category than Yelp. People gave Yelp 1.2 stars for Customer service criterion in Review Websites and Directories category and it is 20 points higher than the worst rated brand in this category. At the same time, Angies List was rated 1.4 stars for Customer service criterion in this category and it is 23 points higher than the worst rated brand in this category. If we look at Website criterion, than we see that Angies List has a higher rating than Yelp. Regarding Reliability criterion, consumers gave Yelp 1.2 stars and it is 64% greater than other in category. Angies List however was rated 1.3 stars and it is 75% greater than other in category.

Yelp and Angies List Rating Details

Customer service
1.2 (348 reviews)
1.4 (186 reviews)
Reviewer's quote

I believe the company is playing on the mental model of the customers who come from the user experience of being offered a promotion to try out a platform when they join. Yelp refuses to highlight the fact that the customer is going to be charged before the promotion kicks in and plays on this...

Allana

When I called customer service they agreed that, even though my account is shown to be an annual renewal, I was renewed to 2021. I found customer service to be lacking in helpfulness. Even though customer service had talked to their supervisors while I was on the phone, there was no supervisor...

Judy B
Website
1.5 (325 reviews)
1.7 (152 reviews)
Reviewer's quote

...asked why they would not recommend half of my reviews since each was a client, and can easily be verified as such since there is a developer notice on their website, and their website is included in my portfolios? Yelp's reply was that their review approval system is automated and they have no control over it. Since I contacted Yelp in...

PissedConsumer1685172

Since then, I have received at least three calls from other tradesmen telling me that I made a request for service via another Website. I also learned that these tradesmen are charged by this second company (Home Advisor) for leads that I did not want. Today I received still another call, this time...

Dennis H
Reliability
1.2 (312 reviews)
1.3 (93 reviews)
Reviewer's quote

Kate keeps calling me from Yelp to sell their advertising. I advised that I do not want to pay for their advertising because my other advertising using signs is working really well. She began to bully me into her advertising and how it would be so helpful with my business. I kept saying I'm not...

Kammy

This guy was more interested in free things from my house refers than doing the job I paid him to do! I’m sorry I hired him! Angie practically threatens you if you try to cancel! Then they charged me via paypal today for no reason! No notice of the charge! I did not authorize it! And you can’t call...

Stacy H

Yelp and Angies List Pros and Cons

Pros
  • Unethical business practice
  • Terrable
  • Biased
  • To see a variety of ratings
  • Fairness to the customer
  • This is about angies list
Cons
  • Yelp is commiting internet extortion
  • Unsure of integrity of the company
  • Lies hurt my business
  • Poor customer service
  • False claims
  • Not intersted in fix

Yelp and Angies List Most Positive Reviews

Top rated reviews
5

Our business recently received several positive reviews from legitimate existing live people - our customers. We were...

5

Purchased a central boiler wood furance....dealer sold me the wrong underground pipe lied to me central boiler can not...

Yelp and Angies List Most Critical Reviews

Lowest rated reviews
1

Why did yelp remove my negative post for Athenix Institute in Irvine Ca.
Athenix flagged and yelp removed it asap... why...

1

Angie's list is a ripoff. The contractors you call always have someway of getting around the deals listed on angie's...

Yelp and Angies List Latest Reviews

Recent published reviews
1

Kate keeps calling me from Yelp to sell their advertising. I advised that I do not want to pay for their advertising...

Read all 693 reviews

Angies list and home adviser are the sister companies. l am paying angies list monthly fee but they are not sending any...

Read all 666 reviews

Yelp and Angies List Products and Services

Most reviewed product and services
  • Yelp Review Listing (195 reviews)
  • Yelp Advertisement (83 reviews)
  • Yelp Customer Care (54 reviews)
  • Angies List Membership (160 reviews)
  • Angies List Website (50 reviews)
  • Angies List Customer Care (39 reviews)