PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Angies List and Yelp as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Angies List
Yelp

Angies List and Yelp Overview

Total reviews
666
695
Company responses
0
0
Issues resolved
3
0

Yelp was first mentioned on PissedConsumer on Jan 6, 2011 and since then this brand received 695 reviews. It is 29 reviews more than Angies List received since Aug 7, 2010.

Angies List and Yelp Consumer Ratings

Rank
6 out of 225 in Review Websites and Directories category
10 out of 225 in Review Websites and Directories category
Customer service
4 in category
7 in category
Product or Service Quality
6 in category
11 in category
Website
6 in category
11 in category

According to consumer ratings and reviews, Angies List ranks 4 points higher in the Review Websites and Directories category than Yelp. People gave Angies List 1.4 stars for Customer service criterion in Review Websites and Directories category and it is 23 points higher than the worst rated brand in this category. At the same time, Yelp was rated 1.2 stars for Customer service criterion in this category and it is 20 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Angies List has a higher rating than Yelp. Regarding Website criterion, consumers gave Angies List 1.7 stars and it is 78% greater than other in category. Yelp however was rated 1.5 stars and it is 59% greater than other in category.

Angies List and Yelp Rating Details

Customer service
1.4 (186 reviews)
1.2 (349 reviews)
Reviewer's quote

When I called customer service they agreed that, even though my account is shown to be an annual renewal, I was renewed to 2021. I found customer service to be lacking in helpfulness. Even though customer service had talked to their supervisors while I was on the phone, there was no supervisor...

Judy B

I believe the company is playing on the mental model of the customers who come from the user experience of being offered a promotion to try out a platform when they join. Yelp refuses to highlight the fact that the customer is going to be charged before the promotion kicks in and plays on this...

Allana
Product or Service Quality
1.6 (160 reviews)
1.2 (306 reviews)
Reviewer's quote

once you sign up they start sending offers via email with no way to unsubscribe. The landing page for offers has no way to cancel the job or stop requests. After 15 minutes trying to find a way to cancel the job including my account page i gave up and sent a request to support.they trap you into...

PissedConsumer1564253

Kate keeps calling me from Yelp to sell their advertising. I advised that I do not want to pay for their advertising because my other advertising using signs is working really well. She began to bully me into her advertising and how it would be so helpful with my business. I kept saying I'm not...

Kammy
Website
1.7 (152 reviews)
1.5 (326 reviews)
Reviewer's quote

Since then, I have received at least three calls from other tradesmen telling me that I made a request for service via another Website. I also learned that these tradesmen are charged by this second company (Home Advisor) for leads that I did not want. Today I received still another call, this time...

Dennis H

...asked why they would not recommend half of my reviews since each was a client, and can easily be verified as such since there is a developer notice on their website, and their website is included in my portfolios? Yelp's reply was that their review approval system is automated and they have no control over it. Since I contacted Yelp in...

PissedConsumer1685172

Angies List and Yelp Pros and Cons

Pros
  • To see a variety of ratings
  • Fairness to the customer
  • This is about angies list
  • Unethical business practice
  • Terrable
  • Biased
Cons
  • Poor customer service
  • False claims
  • Not intersted in fix
  • Yelp is commiting internet extortion
  • Unsure of integrity of the company
  • Lies hurt my business

Angies List and Yelp Most Positive Reviews

Top rated reviews
5

Purchased a central boiler wood furance....dealer sold me the wrong underground pipe lied to me central boiler can not...

5

Our business recently received several positive reviews from legitimate existing live people - our customers. We were...

Angies List and Yelp Most Critical Reviews

Lowest rated reviews
1

Angie's list is a ripoff. The contractors you call always have someway of getting around the deals listed on angie's...

1

Why did yelp remove my negative post for Athenix Institute in Irvine Ca.
Athenix flagged and yelp removed it asap... why...

Angies List and Yelp Latest Reviews

Recent published reviews

Angies list and home adviser are the sister companies. l am paying angies list monthly fee but they are not sending any...

Read all 666 reviews

well lets see here.....considering I left a review for my vet practice that stated all 3 dogs were healthy....one DEAD a...

Read all 695 reviews

Angies List and Yelp Products and Services

Most reviewed product and services
  • Angies List Membership (160 reviews)
  • Angies List Website (50 reviews)
  • Angies List Customer Care (39 reviews)
  • Yelp Review Listing (195 reviews)
  • Yelp Advertisement (83 reviews)
  • Yelp Customer Care (54 reviews)