PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Thumbtack and Angies List as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Thumbtack
Angies List

Thumbtack and Angies List Overview

Total reviews
2968
669
Company responses
0
0
Issues resolved
5
3

Thumbtack was first mentioned on PissedConsumer on May 18, 2012 and since then this brand received 2968 reviews. It is 2299 reviews more than Angies List received since Aug 7, 2010. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Thumbtack customer support team and Angies List customer service.

Thumbtack and Angies List Consumer Ratings

Rank
58 out of 430 in Auctions and Marketplaces category
7 out of 180 in Review Websites and Directories category
Customer service
29 in category
5 in category
Website
52 in category
8 in category
Product or Service Quality
52 in category
7 in category

Thumbtack and Angies List Rating Details

Customer service
1.8 (1149 reviews)
1.4 (188 reviews)
Reviewer's quote

...type of job and made me spent 30$! But you allowed a person I paid 30$ a fake person to rate me over a service I never gave!? and I spent 1 hour with your customer service to be told it was okey he can lie about me I need to answer him in the review, and they didn't want to delete the fake review (nor give me back the money obviously, but that is their standard...

Aislinn

When I called customer service they agreed that, even though my account is shown to be an annual renewal, I was renewed to 2021. I found customer service to be lacking in helpfulness. Even though customer service had talked to their supervisors while I was on the phone, there was no supervisor...

Judy B
Website
2.3 (1037 reviews)
1.7 (154 reviews)
Reviewer's quote

...The website is absolutely flawed on multiple levels. Well the "employee" suffice to say gave me tons of bull for 30 minutes and dished out lies for why I need to spend a minimum of $600 for unproven services. Totally fraudulent claims and lies...

D. L

Since then, I have received at least three calls from other tradesmen telling me that I made a request for service via another Website. I also learned that these tradesmen are charged by this second company (Home Advisor) for leads that I did not want. Today I received still another call, this time...

Dennis H
Product or Service Quality
1.8 (1025 reviews)
1.6 (162 reviews)
Reviewer's quote

The quality of the lead is not and issue although, regardless of how many times I change the distance traveled it continues to go to 150 miles away??? SMH. The sales team are all english speaking in thumbtack, once they sell you then you no longer get anyone english speaking. The language barrier...

PissedConsumer1717530

..." This was a huge financial mistake and I simply do not recommend any contractor or service provider signing up for Angie's List..

Daphane

Thumbtack and Angies List Pros and Cons

Pros
  • Concept
  • Idea
  • Ease of use
  • To see a variety of ratings
  • Fairness to the customer
  • This is about angies list
Cons
  • Lost money
  • No accountability
  • Customer service
  • Poor customer service
  • False claims
  • Not intersted in fix

Thumbtack and Angies List Most Positive Reviews

Top rated reviews
5

Any one can leave you a review without a problem, thumbtack does not investigate or research the so call complaint, they...

5

Purchased a central boiler wood furance....dealer sold me the wrong underground pipe lied to me central boiler can not...

Thumbtack and Angies List Most Critical Reviews

Lowest rated reviews
1

As a contractor I have advertised in many forums and this by far is the biggest waste of valuable time and resources th...

1

Angie's list is a ripoff. The contractors you call always have someway of getting around the deals listed on angie's...

Thumbtack and Angies List Latest Reviews

Recent published reviews

Restarting my number to receive notifications, and answered questions.

Read all 2968 reviews
1

They promise to get you leads. They don't tell you, your ad rotates and you can't tell when your ad will appear on the...

Read all 669 reviews

Thumbtack and Angies List Products and Services

Most reviewed product and services
  • Thumbtack Leads (657 reviews)
  • Thumbtack Customer Care (192 reviews)
  • Thumbtack Account (175 reviews)
  • Angies List Membership (160 reviews)
  • Angies List Website (50 reviews)
  • Angies List Customer Care (39 reviews)