PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Angies List and Thumbtack as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Angies List
Thumbtack

Angies List and Thumbtack Overview

Total reviews 754 3960
Company responses 0 351
Issues resolved 4 13

Angies List and Thumbtack Consumer Ratings

Rank
54 out of 501 in Advertising category
169 out of 676 in Auctions and Marketplaces category
Customer service
43 in category
92 in category
Product or Service Quality
38 in category
150 in category
Website
49 in category
118 in category
Exchange, Refund and Cancellation Policy
47 in category
121 in category

Angies List and Thumbtack Rating Details

Customer service
1.4
(241 reviews)
1.7
(1605 reviews)
Reviewer's quote

Customer service issues with Angi would either not be completed, or we were told they were unable to help. It took over three weeks to cancel after numerous calls. When they tell you a rep will call you back within 48hours, do not hold your breath, we had to call them back after not hearing from...

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...Not only are the leads less expensive, the customer service is much better and they actually seem to care about their customers, not just about making as much money as possible (at their customers expense). Rev. Joseph Schmidt..

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Product or Service Quality
1.6
(217 reviews)
1.7
(1400 reviews)
Reviewer's quote

...With the first call I got a phone number which was out of service. Second call not response..

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Charging me for leads that I never even clicked on the leads that they generate for you are full of it people dont wanna have nothing to do with it some of them say that theyre never even called us a waste of my time, my gas my hours, indefinitely my money Junk service..

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Website
1.8
(205 reviews)
2.1
(1421 reviews)
Reviewer's quote

...right thing, refund my money, & be more careful & transparent about your charges in the future! And just as an aside, for all that you charge, your website & app have virtually NOTHING in the way of Help or Customer Contact content: I had to search a 3rd party site to be able to contact you, which...

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Then on the website, it says you can chat with someone on there, and you click it and that button doesn't work lol. I have googled trying to find a customer service number. You call any number associated with Thumbtack, and then you reach an automated system telling you to type in your phone number...

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Exchange, Refund and Cancellation Policy
1.3
(125 reviews)
1.6
(1405 reviews)
Reviewer's quote

So they will get the August payment on the 8th instead of the 6th and, now I get an invoice with a cancellation notice saying we owe a cancellation fee even though they cancelled not us. Now two weeks later they have changed the tune AGAIN and, made a nasty phone call saying they do not accept...

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...with no possible way of refund. (Even though on their site, there is a box that says "customer stopped replying"...

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Angies List and Thumbtack Pros and Cons

Pros
  • To see a variety of ratings
  • This is about angies list
  • Prompt quality service
  • Concept
  • Idea
  • Ease of use
Cons
  • Poor customer service
  • False claims
  • Not intersted in fix
  • Lost money
  • No accountability
  • Customer service

Angies List and Thumbtack Most Positive Reviews

Top rated reviews
5

I had no power to my trailer. I am on oxygen therapy and need power. Brandon White was the electrician that was...

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5

I am not having access to speak to the client due to my criminal record as I have not attached a photo ID and it is...

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5

contacted Angie's List to have a new garbage disposal installed. I had already purchased the replacement disposal. Good...

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5

Thumbtack is not fake. If you take the time to read the tips they send, completely setup your profile, and write a...

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Angies List and Thumbtack Most Critical Reviews

Lowest rated reviews
1

Angie's List provided a contract to have a painter(KJ Construction) for a day at $199.00 in November of 2014. ...

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1

I gave my $400.00 laptop and a $120.00 to a "reputable" repair man to get the cracked screen fixed. After many, many...

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1

I signed up for angies list after seeing it advertised on TV several times. They recommend H20toGO for water treatment...

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1

All they do is take money and you cant call them They just hang up on you Waist of money

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Angies List and Thumbtack Latest Reviews

Recent published reviews
No votes

Hi. Iโ€™m trying to contact the finance services to pay for the past bill. I need to fix that before any payment. 510560...

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No votes

Was kick off thumbtack now i can reach no one and every time I call i get sent to to text messages and can get not...

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2

I have a clothes dryer that broke. They said great news, we are going to replace your dryer with a gift card of...

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1

Who is doing a lawsuit!!!???! I've lost ALOT OF MONEY AND ALL OF MY BUSINESS ON THUMBTACK AND IM IN THE NYC AREA!!!...

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