PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Angies List and Thumbtack as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Angies List
Thumbtack

Angies List and Thumbtack Overview

Total reviews
686
3003
Company responses
0
0
Issues resolved
3
6

Angies List and Thumbtack Consumer Ratings

Rank
9 out of 165 in Review Websites and Directories category
69 out of 301 in Auctions and Marketplaces category
Customer service
9 in category
35 in category
Product or Service Quality
8 in category
60 in category
Website
11 in category
57 in category
Reliability
8 in category
27 in category

Angies List and Thumbtack Rating Details

Customer service
1.4 (201 reviews)
1.8 (1164 reviews)
Reviewer's quote

...because for $498 per month it was a waste of money and a lie! Only 1 lead out of 4 panned out and I also received a lot of communication on the messaging service that was a scam trying to get me to give them my bank account information, and when I contacted them about it, it took them months to fix it! So then I call again in February (my contract was up in april) and I say again, "how can I get out of this...

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the customer service agent was very nice and helpful. she resolved the issue for me. :y:..

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Product or Service Quality
1.5 (176 reviews)
1.8 (1036 reviews)
Reviewer's quote

...getting referrals to cities that are out of agreed areas-- I have contacted them on this and it didn't stop -- They also told me it was a month-to-month service I took them on trust and now I find it is a year contract. -- I am so disgusted with their service, I feel it is another rip-off service. Don't bother using...

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Thumbtack is a shady service that basically steals from its customers. Even though I have preferences set for specific types of leads in my profile, they reset very easily without my consent and I get charged automatically for leads that are worthless to me. I have complained about the issue...

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Website
1.7 (166 reviews)
2.2 (1050 reviews)
Reviewer's quote

Since then, I have received at least three calls from other tradesmen telling me that I made a request for service via another Website. I also learned that these tradesmen are charged by this second company (Home Advisor) for leads that I did not want. Today I received still another call, this time...

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...The unsubscribe link only takes you to their website that has no link to unsubscribe. AVOID THIS SITE..

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Reliability
1.3 (109 reviews)
1.7 (564 reviews)
Reviewer's quote

I looked on Angie's List for Spring lawn cleanup and remove/replace mailbox. Jetmore Household Services showed up. Jetmore did a lousy job on both: even though it was LAWN cleanup more time was spent breaking and bagging broken branches in the garden than lawn cleanup. I have to get out of my car...

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No items

Angies List and Thumbtack Pros and Cons

Pros
  • To see a variety of ratings
  • This is about angies list
  • Fairness to the customer
  • Concept
  • Idea
  • Customer service
Cons
  • Poor customer service
  • False claims
  • Not intersted in fix
  • Lost money
  • No accountability
  • Customer service

Angies List and Thumbtack Most Positive Reviews

Top rated reviews
5

Purchased a central boiler wood furance....dealer sold me the wrong underground pipe lied to me central boiler can not...

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5

Any one can leave you a review without a problem, thumbtack does not investigate or research the so call complaint, they...

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5

I would never advise anyone to have protect America, you must give them 30 day notice to cancel and not just verbal...

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5

I am a caterer. If I would have booked half the amount of the leads that came through, i would have profited about...

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Angies List and Thumbtack Most Critical Reviews

Lowest rated reviews
1

Angie's list is a ripoff. The contractors you call always have someway of getting around the deals listed on angie's...

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1

As a contractor I have advertised in many forums and this by far is the biggest waste of valuable time and resources th...

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1

Angie's list is the worst company. They have been in the red for the past 5 years(losing money) . And now it is for sale...

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1

I called Thumbtack yesterday to explain to them that there is no way I can submit an accurate bid for a video based on v...

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Angies List and Thumbtack Latest Reviews

Recent published reviews
No votes

Contractor Thomas Perry d/b/a MV plastering contacted me via telephone saying he got my name from Angie's list from...

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No votes

Refund just took my money no jobs

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1

I looked on Angie's List for Spring lawn cleanup and remove/replace mailbox. Jetmore Household Services showed up....

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1

I'm paying for unnecessary leads I'm not even doing any jobs I just opened the account up if it's going to steal money...

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Angies List and Thumbtack Products and Services

Most reviewed product and services
  • Angies List Membership (163 reviews)
  • Angies List Website (50 reviews)
  • Angies List Customer Care (39 reviews)
  • Thumbtack Leads (660 reviews)
  • Thumbtack Customer Care (197 reviews)
  • Thumbtack Account (175 reviews)