Angies List vs Thumbtack

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Angies List

Advertising
  • 2 ISSUES RESOLVED
  • 513 TOTAL REVIEWS
  • $660K CLAIMED LOSSES
  • $4.1K AVERAGE LOSS
1.5
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Billing Practices
  • To see a variety of ratings 3
  • Fairness to the customer 3
  • Prompt quality service 2
  • This is about angies list 2
  • Refund as promised 1

Customers don't like

  • Poor customer service9
  • Not intersted in fix9
  • Automatic credit card renewal5
  • Only interested in your money5
  • Lack of concern for clients interest4

Products by Angies List

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Thumbtack

Professional Services
  • 4 ISSUES RESOLVED
  • 1454 TOTAL REVIEWS
  • $450K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
2.1
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Billing Practices
  • Concept 31
  • Idea 16
  • Customer service 15
  • Ease of use 15
  • Provided a good service 7

Customers don't like

  • Waste of time39
  • No accountability37
  • No results35
  • Lost money34
  • Safety concerns13

Products by Thumbtack

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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