PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Angies List and Thumbtack as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Angies List
Thumbtack

Angies List and Thumbtack Overview

Total reviews 712 3061
Company responses 0 0
Issues resolved 4 6

Angies List and Thumbtack Consumer Ratings

Rank
12 out of 169 in Review Websites and Directories category
72 out of 318 in Auctions and Marketplaces category
Customer service
8 in category
37 in category
Product or Service Quality
12 in category
62 in category
Website
11 in category
63 in category
Reliability
9 in category
26 in category

Angies List and Thumbtack Rating Details

Customer service
1.4 (212 reviews)
1.8 (1189 reviews)
Reviewer's quote

...Terrible customer service. No phone number to call..

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the customer service agent was very nice and helpful. she resolved the issue for me. :y:..

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Product or Service Quality
1.6 (187 reviews)
1.8 (1055 reviews)
Reviewer's quote

Tried 3 different numbers for Angie's List to try to talk to someone in customer service and they all have the most annoying voice message where it doesn't get you to a person - very unhelpful!! I won't be using Angie's List as I can't even talk to a live person about problems with their website!!...

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...I was totally dissatisfied with her service. It requires one to think, a skill I don't think she utilized..

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Website
1.7 (176 reviews)
2.2 (1074 reviews)
Reviewer's quote

Since then, I have received at least three calls from other tradesmen telling me that I made a request for service via another Website. I also learned that these tradesmen are charged by this second company (Home Advisor) for leads that I did not want. Today I received still another call, this time...

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...The unsubscribe link only takes you to their website that has no link to unsubscribe. AVOID THIS SITE..

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Reliability
1.4 (120 reviews)
1.7 (564 reviews)
Reviewer's quote

I am a Landscape Contractor in the Mid West. I was an Angie's List Contractor for over 4 years. The leads they sent me were anemic at best. I asked to cancel my contract and they said it auto renewed and I would have to pay out the monthly fees. Now they have sent my business to a third party...

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No items

Angies List and Thumbtack Pros and Cons

Pros
  • To see a variety of ratings
  • This is about angies list
  • Fairness to the customer
  • Concept
  • Idea
  • Customer service
Cons
  • Poor customer service
  • False claims
  • Not intersted in fix
  • Lost money
  • No accountability
  • Customer service

Angies List and Thumbtack Most Positive Reviews

Top rated reviews
5

Purchased a central boiler wood furance....dealer sold me the wrong underground pipe lied to me central boiler can not...

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5

Any one can leave you a review without a problem, thumbtack does not investigate or research the so call complaint, they...

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5

I would never advise anyone to have protect America, you must give them 30 day notice to cancel and not just verbal...

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5

I am a caterer. If I would have booked half the amount of the leads that came through, i would have profited about...

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Angies List and Thumbtack Most Critical Reviews

Lowest rated reviews
1

Angie's list is a ripoff. The contractors you call always have someway of getting around the deals listed on angie's...

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1

As a contractor I have advertised in many forums and this by far is the biggest waste of valuable time and resources th...

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1

Angie's list is the worst company. They have been in the red for the past 5 years(losing money) . And now it is for sale...

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1

I called Thumbtack yesterday to explain to them that there is no way I can submit an accurate bid for a video based on v...

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Angies List and Thumbtack Latest Reviews

Recent published reviews
2

I am a Landscape Contractor in the Mid West. I was an Angie's List Contractor for over 4 years. The leads they sent me...

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No votes

Cant access my potential leads ????
Call me at 954-329-5998

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No votes

i would like a review of plus cleaning service from new castle de

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1

Support doesn't exist the process to it is only a loop problems never resolved money continuously taken

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Angies List and Thumbtack Products and Services

Most reviewed product and services
  • Angies List Membership (164 reviews)
  • Angies List Website (52 reviews)
  • Angies List Customer Care (39 reviews)
  • Thumbtack Leads (666 reviews)
  • Thumbtack Customer Care (199 reviews)
  • Thumbtack Account (177 reviews)