PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Angies List and Thumbtack as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Angies List
Thumbtack

Angies List and Thumbtack Overview

Total reviews
669
2966
Company responses
0
0
Issues resolved
3
5

Thumbtack was first mentioned on PissedConsumer on May 18, 2012 and since then this brand received 2966 reviews. It is 2297 reviews more than Angies List received since Aug 7, 2010. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Angies List customer support team and Thumbtack customer service.

Angies List and Thumbtack Consumer Ratings

Rank
7 out of 227 in Review Websites and Directories category
71 out of 475 in Auctions and Marketplaces category
Customer service
6 in category
35 in category
Product or Service Quality
7 in category
63 in category
Website
8 in category
62 in category

Angies List and Thumbtack Rating Details

Customer service
1.4 (188 reviews)
1.8 (1149 reviews)
Reviewer's quote

..." This was a huge financial mistake and I simply do not recommend any contractor or service provider signing up for Angie's List..

Daphane

We pay thousands of dollars to thumbtack for leads each month. The quality of the lead is not and issue although, regardless of how many times I change the distance traveled it continues to go to 150 miles away??? SMH.The sales team are all english speaking in thumbtack, once they sell you then you...

PissedConsumer1717530
Product or Service Quality
1.6 (162 reviews)
1.8 (1025 reviews)
Reviewer's quote

I have a new home organizing business.I was told that to just be on Angie's List I had to pay $300 per month. I signed up and learned the next day that to BE on Angie's List was actually FREE. I had gotten roped into an advertising contract.They refused to honor what they had told me, so I was...

Daphane

Here is the message I sent to them as I deactivated my account with them. To be fair, I did get a few customers over the years and I had great success as they turned into business customers, but that was years ago and many versions of how they changed their business...for the worse.I have used...

Jason M
Website
1.7 (154 reviews)
2.3 (1037 reviews)
Reviewer's quote

Since then, I have received at least three calls from other tradesmen telling me that I made a request for service via another Website. I also learned that these tradesmen are charged by this second company (Home Advisor) for leads that I did not want. Today I received still another call, this time...

Dennis H

...The website is absolutely flawed on multiple levels. Well the "employee" suffice to say gave me tons of bull for 30 minutes and dished out lies for why I need to spend a minimum of $600 for unproven services. Totally fraudulent claims and lies...

D. L

Angies List and Thumbtack Pros and Cons

Pros
  • To see a variety of ratings
  • Fairness to the customer
  • This is about angies list
  • Concept
  • Idea
  • Ease of use
Cons
  • Poor customer service
  • False claims
  • Not intersted in fix
  • Lost money
  • No accountability
  • Customer service

Angies List and Thumbtack Most Positive Reviews

Top rated reviews
5

Purchased a central boiler wood furance....dealer sold me the wrong underground pipe lied to me central boiler can not...

5

Any one can leave you a review without a problem, thumbtack does not investigate or research the so call complaint, they...

Angies List and Thumbtack Most Critical Reviews

Lowest rated reviews
1

Angie's list is a ripoff. The contractors you call always have someway of getting around the deals listed on angie's...

1

As a contractor I have advertised in many forums and this by far is the biggest waste of valuable time and resources th...

Angies List and Thumbtack Latest Reviews

Recent published reviews
1

I was told that to be listed on Angie's List I had to pay $300 per month. So I signed up and learned the next day that t...

Read all 669 reviews

I have a customer who left a review before an issue was resolved. We resolved the issue and she would like to edit the...

Read all 2966 reviews

Angies List and Thumbtack Products and Services

Most reviewed product and services
  • Angies List Membership (162 reviews)
  • Angies List Website (50 reviews)
  • Angies List Customer Care (39 reviews)
  • Thumbtack Leads (656 reviews)
  • Thumbtack Customer Care (192 reviews)
  • Thumbtack Account (175 reviews)