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Angies List

Advertising
  • 2 ISSUES RESOLVED
  • 521 TOTAL REVIEWS
  • $660K CLAIMED LOSSES
  • $4.1K AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • To see a variety of ratings 3
  • Fairness to the customer 3
  • Prompt quality service 2
  • This is about angies list 2
  • Refund as promised 1

Customers don't like

  • Poor customer service9
  • Not intersted in fix8
  • Only interested in your money6
  • Automatic credit card renewal5
  • Lack of concern for clients interest4
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Suddenlink

Telecommunications
  • 8 ISSUES RESOLVED
  • 1032 TOTAL REVIEWS
  • $570K CLAIMED LOSSES
  • $3.5K AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • High speed internet 8
  • Ease of payment 6
  • Fast when it works 5
  • Internet 5
  • Internet speed 3

Customers don't like

  • Customer service29
  • Raising prices13
  • Channel loss11
  • Internet speed9
  • Unreliable service7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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