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Angies List

Professional Services
  • 2 ISSUES RESOLVED
  • 547 TOTAL REVIEWS
  • $680K CLAIMED LOSSES
  • $4K AVERAGE LOSS
1.5
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Reliability
  • To see a variety of ratings 3
  • Fairness to the customer 3
  • Prompt quality service 2
  • This is about angies list 2
  • Sales tactics 1

Customers don't like

  • Poor customer service8
  • False claims4
  • Not intersted in fix4
  • Renewal and refund policies3
  • Service3
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Suddenlink

Telecommunications
  • 11 ISSUES RESOLVED
  • 1206 TOTAL REVIEWS
  • $580K CLAIMED LOSSES
  • $2.8K AVERAGE LOSS
1.6
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Reliability
  • High speed internet 10
  • Ease of payment 6
  • Easy setup 6
  • Fast when it works 6
  • Internet 5

Customers don't like

  • Customer service13
  • Raising prices11
  • Internet speed5
  • Shady practices5
  • No popular channels5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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