Angies List vs Rise Broadband

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Angies List

Advertising
  • 2 ISSUES RESOLVED
  • 513 TOTAL REVIEWS
  • $660K CLAIMED LOSSES
  • $4.1K AVERAGE LOSS
1.5
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Billing Practices
  • To see a variety of ratings 3
  • Fairness to the customer 3
  • Prompt quality service 2
  • This is about angies list 2
  • Refund as promised 1

Customers don't like

  • Poor customer service9
  • Not intersted in fix9
  • Automatic credit card renewal5
  • Only interested in your money5
  • Lack of concern for clients interest4

Products by Angies List

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Rise Broadband

Telecommunications
  • 2 ISSUES RESOLVED
  • 471 TOTAL REVIEWS
  • $200K CLAIMED LOSSES
  • $1.9K AVERAGE LOSS
1.6
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Billing Practices
  • Only isp option i have 8
  • Have a few good techs thay worked hard to fix issues 7
  • Not a single thing 6
  • Techs are fine 6
  • Good techs 5

Customers don't like

  • Stability issues and below paid for speed12
  • Slow speeds11
  • Not meeting speed paid for10
  • Substandard service10
  • Less than 30 percent of paid for speed consistently9

Products by Rise Broadband

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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