PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Angies List and HomeAdvisor as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Angies List
HomeAdvisor

Angies List and HomeAdvisor Overview

Total reviews 754 379
Company responses 0 114
Issues resolved 4 9

Angies List and HomeAdvisor Consumer Ratings

Rank
54 out of 501 in Advertising category
143 out of 550 in Household Services category
Customer service
43 in category
99 in category
Product or Service Quality
38 in category
104 in category
Website
49 in category
101 in category
Exchange, Refund and Cancellation Policy
47 in category
85 in category

Angies List and HomeAdvisor Rating Details

Customer service
1.4
(241 reviews)
1.2
(228 reviews)
Reviewer's quote

Customer service issues with Angi would either not be completed, or we were told they were unable to help. It took over three weeks to cancel after numerous calls. When they tell you a rep will call you back within 48hours, do not hold your breath, we had to call them back after not hearing from...

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Called Home Advisor customer service and was given a refund immediately with no hassle. Representative was very friendly and professional..

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Product or Service Quality
1.6
(217 reviews)
1.2
(189 reviews)
Reviewer's quote

...With the first call I got a phone number which was out of service. Second call not response..

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...they are in dire need of guidance and education on what real service looks like. They give large companies a bad name..

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Website
1.8
(205 reviews)
1.7
(185 reviews)
Reviewer's quote

...right thing, refund my money, & be more careful & transparent about your charges in the future! And just as an aside, for all that you charge, your website & app have virtually NOTHING in the way of Help or Customer Contact content: I had to search a 3rd party site to be able to contact you, which...

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I have had this problem with Home Advisor before - the website makes it impossible to look at providers biographies and reviews before the site dashes us off to 'tell us about your project. ' When I have, in the past completed that, I am inundated with calls from people I don't know, have no...

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Exchange, Refund and Cancellation Policy
1.3
(125 reviews)
1.1
(183 reviews)
Reviewer's quote

So they will get the August payment on the 8th instead of the 6th and, now I get an invoice with a cancellation notice saying we owe a cancellation fee even though they cancelled not us. Now two weeks later they have changed the tune AGAIN and, made a nasty phone call saying they do not accept...

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...We are out thousands of dollars and trying to get a refund after 10 months of hearing nothing from them!!! This is a ridiculous and fraudulent company to work with..

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Angies List and HomeAdvisor Pros and Cons

Pros
  • To see a variety of ratings
  • This is about angies list
  • Prompt quality service
  • Wool being pulled over my eyes
  • Smooth talker
  • No pros
Cons
  • Poor customer service
  • False claims
  • Not intersted in fix
  • Fraud
  • Customer service
  • Suck

Angies List and HomeAdvisor Most Positive Reviews

Top rated reviews
5

I had no power to my trailer. I am on oxygen therapy and need power. Brandon White was the electrician that was...

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5

HomeAdvisor rips off their own employees for leads that don't even pan out!! I only had 2 jobs and have been charged a...

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5

contacted Angie's List to have a new garbage disposal installed. I had already purchased the replacement disposal. Good...

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5

I wasnt told i had to pay for leads (im a contractor) so when i was charged that i decided to end it with Home Advisor....

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Angies List and HomeAdvisor Most Critical Reviews

Lowest rated reviews
1

Angie's List provided a contract to have a painter(KJ Construction) for a day at $199.00 in November of 2014. ...

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1

I hired 3 pros from Homeadvisor but one doesn't show anywhere except in my Fav Pros which they say is no proof I hired...

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1

I signed up for angies list after seeing it advertised on TV several times. They recommend H20toGO for water treatment...

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1

As a contractor of Twenty plus years I have never experienced such a RIP-OFF of contractors by HomeAdvisor (HA). I...

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Angies List and HomeAdvisor Latest Reviews

Recent published reviews
No votes

Hi. Iโ€™m trying to contact the finance services to pay for the past bill. I need to fix that before any payment. 510560...

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No votes

Angi leads/Home Advisor did not even do my onboarding every time I called the guy they gave me the number for on...

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2

I have a clothes dryer that broke. They said great news, we are going to replace your dryer with a gift card of...

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No votes

I give 150% to my job at all times always on time love what I do. I communicate very well with my customers. I always...

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