Angies List vs First American Home Warranty

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Angies List

Advertising
  • 2 ISSUES RESOLVED
  • 513 TOTAL REVIEWS
  • $660K CLAIMED LOSSES
  • $4.1K AVERAGE LOSS
1.5
Customer service
Website
Diversity of Products or Services
Reliability
  • To see a variety of ratings 3
  • Fairness to the customer 3
  • Prompt quality service 2
  • This is about angies list 2
  • Refund as promised 1

Customers don't like

  • Poor customer service9
  • Not intersted in fix9
  • Automatic credit card renewal5
  • Only interested in your money5
  • Lack of concern for clients interest4

Products by Angies List

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First American Home Warranty

Household Services
  • 1 ISSUES RESOLVED
  • 410 TOTAL REVIEWS
  • $290K CLAIMED LOSSES
  • $1.9K AVERAGE LOSS
1.3
Customer service
Website
Diversity of Products or Services
Reliability
  • Will never use again 8
  • Will never use 7
  • First couple of years 4
  • Some people in customer service seem really nice 2
  • Warranty price 2

Customers don't like

  • Lack of concern22
  • Customer care16
  • Customer resolution16
  • Lack of concern and incompetence13
  • Customer service reps10

Products by First American Home Warranty

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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