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Angies List

Professional Services
  • 2 ISSUES RESOLVED
  • 545 TOTAL REVIEWS
  • $680K CLAIMED LOSSES
  • $4K AVERAGE LOSS
1.5
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Reliability
  • To see a variety of ratings 3
  • Fairness to the customer 3
  • Prompt quality service 2
  • This is about angies list 2
  • Sales tactics 1

Customers don't like

  • Poor customer service8
  • False claims4
  • Not intersted in fix4
  • Renewal and refund policies3
  • Service3
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Directv

Telecommunications
  • 26 ISSUES RESOLVED
  • 9515 TOTAL REVIEWS
  • $1.9M CLAIMED LOSSES
  • $848 AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Reliability
  • Picture quality 28
  • Having tv when it does work 24
  • Service installer was courteous 20
  • Great choice of channels 19
  • Good programming 14

Customers don't like

  • Poor customer service336
  • Evasive billing practices41
  • Broken promises32
  • Not getting issues resolved26
  • Deceptive practices25
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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