Angies List vs Centurylink

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Angies List

Advertising
  • 2 ISSUES RESOLVED
  • 513 TOTAL REVIEWS
  • $660K CLAIMED LOSSES
  • $4.1K AVERAGE LOSS
1.5
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • To see a variety of ratings 3
  • Fairness to the customer 3
  • Prompt quality service 2
  • This is about angies list 2
  • Refund as promised 1

Customers don't like

  • Poor customer service9
  • Not intersted in fix9
  • Automatic credit card renewal5
  • Only interested in your money5
  • Lack of concern for clients interest4

Products by Angies List

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Centurylink

Telecommunications
  • 6 ISSUES RESOLVED
  • 2217 TOTAL REVIEWS
  • $1.4M CLAIMED LOSSES
  • $2.2K AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • Quality of internet 7
  • Service online payment ability 6
  • When it worked 6
  • Internet is ok 5
  • Speed 4

Customers don't like

  • Customer service67
  • Poor customer service51
  • Lack of cooperation31
  • Professionalism of manager21
  • Network speed not as promised18

Products by Centurylink

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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