PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Better Business Bureau and Angies List as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Better Business Bureau
Angies List

Better Business Bureau and Angies List Overview

Total reviews
101
706
Company responses
0
0
Issues resolved
1
4

Better Business Bureau and Angies List Consumer Ratings

Rank
13 out of 167 in Review Websites and Directories category
10 out of 167 in Review Websites and Directories category
Customer service
13 in category
8 in category
Website
18 in category
11 in category
Reliability
11 in category
8 in category
Product or Service Quality
14 in category
9 in category

Better Business Bureau and Angies List Rating Details

Customer service
1.2 (31 reviews)
1.4 (211 reviews)
Reviewer's quote

... BBB notorious for giving preferential treatments (giving higher ratings) to companies that pay them more, BBB does nothing to provide good, let alone decent, customer service. I recently had a situation where I sent them a full, detailed complaint on a company....

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Tried 3 different numbers for Angie's List to try to talk to someone in customer service and they all have the most annoying voice message where it doesn't get you to a person - very unhelpful!! I won't be using Angie's List as I can't even talk to a live person about problems with their website!!...

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Website
1.4 (30 reviews)
1.7 (175 reviews)
Reviewer's quote

...I uploaded recorded calls that were recorded through a website, thus time and date stamped that proved they were lying as their representatives made statements CONTRADICTING what they put in writing to Green Dot Bank in response to my complaint. 4. In their rebuttal, they told another lie...

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Since then, I have received at least three calls from other tradesmen telling me that I made a request for service via another Website. I also learned that these tradesmen are charged by this second company (Home Advisor) for leads that I did not want. Today I received still another call, this time...

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Reliability
1.2 (25 reviews)
1.4 (119 reviews)
Reviewer's quote

Better Business Bureau in San JoseThe President sent me an email stating that Your Mechanic is going to return my funds $158.77. Then he sent me a copy of Your Mechanic email stating that they were going to do return it. However, I have not received anything. As BBB investigation report states BBB...

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Installation of gate hinges installed improperly. Slats used for the gate are unacceptable. Very dissatisfied. Called the installer many times. He returned one call and said would be out to correct. Never showed up. Not returning calls after that.

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Product or Service Quality
1.2 (25 reviews)
1.6 (186 reviews)
Reviewer's quote

Why not cut out the “middleman” entirely? Target Inc is SO DEVOTED TO CUSTOMER SERVICE that Corporate HQ they handle all complaints themselves! Though allegedly it’s cheaper that way. Probably too many local stores people we’re giving out little perks for bad service LOL . Gotta put an end to that!...

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...getting referrals to cities that are out of agreed areas-- I have contacted them on this and it didn't stop -- They also told me it was a month-to-month service I took them on trust and now I find it is a year contract. -- I am so disgusted with their service, I feel it is another rip-off service. Don't bother using...

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Better Business Bureau and Angies List Pros and Cons

Pros
  • I like what you all are about keping companies in check
  • Being able to voice my opinion hoping that it helps other people
  • You can communicate with a company
  • To see a variety of ratings
  • This is about angies list
  • Fairness to the customer
Cons
  • Business ethics
  • Bbb is worthless
  • In bed with the companys screwing us
  • Poor customer service
  • False claims
  • Not intersted in fix

Better Business Bureau and Angies List Most Positive Reviews

Top rated reviews
5

They charge me hundreds of dollars over that didn't have one box to move my stuff I had a supply garbage bags in the...

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5

Purchased a central boiler wood furance....dealer sold me the wrong underground pipe lied to me central boiler can not...

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5

This message originally read on 4/1/2019
Scott Heintz
Dear Mr. Heintz,
This message is in regard to your complaint submitte...

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5

I would never advise anyone to have protect America, you must give them 30 day notice to cancel and not just verbal...

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Better Business Bureau and Angies List Most Critical Reviews

Lowest rated reviews
1

The customer review(s) below are un-filtered. These positive and negative reviews are not used in the calculation of...

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1

Angie's list is a ripoff. The contractors you call always have someway of getting around the deals listed on angie's...

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1

I filed a complaint against a construction company for poor workmanship. The company responded back saying they would f...

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1

Angie's list is the worst company. They have been in the red for the past 5 years(losing money) . And now it is for sale...

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Better Business Bureau and Angies List Latest Reviews

Recent published reviews
1

Better Business Bureau in San Jose
The President sent me an email stating that Your Mechanic is going to return my funds...

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No votes

Now I do not want to hire anyone from you.

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1

I discovered that Better Business Bureau has been serving consumers since 1912, but the rating system has been called 's...

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No votes

Hired a builder from Angie's list to do a home remodel. Initially work was good. Then when 2/3 of work was completed con...

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Better Business Bureau and Angies List Products and Services

Most reviewed product and services
  • Better Business Bureau Customer Care (12 reviews)
  • Better Business Bureau Review Listing (5 reviews)
  • Better Business Bureau Website (4 reviews)
  • Angies List Membership (163 reviews)
  • Angies List Website (52 reviews)
  • Angies List Customer Care (39 reviews)