PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Angies List and Better Business Bureau as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Angies List
Better Business Bureau

Angies List and Better Business Bureau Overview

Total reviews
706
103
Company responses
0
0
Issues resolved
4
1

Angies List and Better Business Bureau Consumer Ratings

Rank
10 out of 167 in Review Websites and Directories category
13 out of 167 in Review Websites and Directories category
Customer service
8 in category
12 in category
Product or Service Quality
9 in category
14 in category
Website
11 in category
17 in category
Reliability
8 in category
11 in category

Angies List and Better Business Bureau Rating Details

Customer service
1.4 (211 reviews)
1.2 (32 reviews)
Reviewer's quote

Tried 3 different numbers for Angie's List to try to talk to someone in customer service and they all have the most annoying voice message where it doesn't get you to a person - very unhelpful!! I won't be using Angie's List as I can't even talk to a live person about problems with their website!!...

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... BBB notorious for giving preferential treatments (giving higher ratings) to companies that pay them more, BBB does nothing to provide good, let alone decent, customer service. I recently had a situation where I sent them a full, detailed complaint on a company....

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Product or Service Quality
1.6 (186 reviews)
1.2 (26 reviews)
Reviewer's quote

...getting referrals to cities that are out of agreed areas-- I have contacted them on this and it didn't stop -- They also told me it was a month-to-month service I took them on trust and now I find it is a year contract. -- I am so disgusted with their service, I feel it is another rip-off service. Don't bother using...

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Why not cut out the “middleman” entirely? Target Inc is SO DEVOTED TO CUSTOMER SERVICE that Corporate HQ they handle all complaints themselves! Though allegedly it’s cheaper that way. Probably too many local stores people we’re giving out little perks for bad service LOL . Gotta put an end to that!...

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Website
1.7 (175 reviews)
1.4 (31 reviews)
Reviewer's quote

Since then, I have received at least three calls from other tradesmen telling me that I made a request for service via another Website. I also learned that these tradesmen are charged by this second company (Home Advisor) for leads that I did not want. Today I received still another call, this time...

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...I uploaded recorded calls that were recorded through a website, thus time and date stamped that proved they were lying as their representatives made statements CONTRADICTING what they put in writing to Green Dot Bank in response to my complaint. 4. In their rebuttal, they told another lie...

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Reliability
1.4 (119 reviews)
1.2 (26 reviews)
Reviewer's quote

Installation of gate hinges installed improperly. Slats used for the gate are unacceptable. Very dissatisfied. Called the installer many times. He returned one call and said would be out to correct. Never showed up. Not returning calls after that.

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Bought 7 windows and two doors in on Dec 14 2015 they were guaranteed not the have condensation. Gave them a deposit to at that time for $2000.. on Jan8 they arrived wrote a check for balance $ 1895. In 2019 one window started to have condensation in 2020 another window began to do the same. We...

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Angies List and Better Business Bureau Pros and Cons

Pros
  • To see a variety of ratings
  • This is about angies list
  • Fairness to the customer
  • I like what you all are about keping companies in check
  • You can communicate with a company
  • Being able to voice my opinion hoping that it helps other people
Cons
  • Poor customer service
  • False claims
  • Not intersted in fix
  • Business ethics
  • Bbb is worthless
  • Are running a scam

Angies List and Better Business Bureau Most Positive Reviews

Top rated reviews
5

Purchased a central boiler wood furance....dealer sold me the wrong underground pipe lied to me central boiler can not...

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5

They charge me hundreds of dollars over that didn't have one box to move my stuff I had a supply garbage bags in the...

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5

I would never advise anyone to have protect America, you must give them 30 day notice to cancel and not just verbal...

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5

This message originally read on 4/1/2019
Scott Heintz
Dear Mr. Heintz,
This message is in regard to your complaint submitte...

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Angies List and Better Business Bureau Most Critical Reviews

Lowest rated reviews
1

Angie's list is a ripoff. The contractors you call always have someway of getting around the deals listed on angie's...

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1

The customer review(s) below are un-filtered. These positive and negative reviews are not used in the calculation of...

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1

Angie's list is the worst company. They have been in the red for the past 5 years(losing money) . And now it is for sale...

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1

I filed a complaint against a construction company for poor workmanship. The company responded back saying they would f...

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Angies List and Better Business Bureau Latest Reviews

Recent published reviews
No votes

Now I do not want to hire anyone from you.

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1

Bought 7 windows and two doors in on Dec 14 2015 they were guaranteed not the have condensation. Gave them a deposit to...

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No votes

Hired a builder from Angie's list to do a home remodel. Initially work was good. Then when 2/3 of work was completed con...

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1

Better Business Bureau in San Jose
The President sent me an email stating that Your Mechanic is going to return my funds...

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Angies List and Better Business Bureau Products and Services

Most reviewed product and services
  • Angies List Membership (163 reviews)
  • Angies List Website (52 reviews)
  • Angies List Customer Care (39 reviews)
  • Better Business Bureau Customer Care (12 reviews)
  • Better Business Bureau Review Listing (5 reviews)
  • Better Business Bureau Website (4 reviews)