PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Andertons Music Company and Music And Arts as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Andertons Music Company
Music And Arts

Andertons Music Company and Music And Arts Overview

Total reviews 0 198
Company responses 0 0
Issues resolved 0 2

Andertons Music Company and Music And Arts Consumer Ratings

Rank
142 out of 204 in Music stores category
39 out of 204 in Music stores category
Customer service
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Exchange, Refund and Cancellation Policy
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Website
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Price Affordability
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Andertons Music Company and Music And Arts Rating Details

Customer service
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Reviewer's quote

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Music and Arts has the worst customer service, shady and unethical business practices. My son's instrument was left in the band room at the end of the school year in 2019. He did not play it for an entire year was not in band the entire year 2019-****...

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Exchange, Refund and Cancellation Policy
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Reviewer's quote

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He apologized but said he could not issue a refund for the 2 months we had been charged while school was out. He gave me a number to customer service, in which spoke with a rep who told me she would reach out to the District Manager and personally call me back within 48 hours. This call took place...

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Website
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Reviewer's quote

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...Upon checkout, there was no option to pay with a GC so I called the 800 number listed on the website. After over 10 mins on hold, the call was answered by an overseas call center that informed me that the gift card was only redeemable in store. So I called a store and ordered my strings...

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Price Affordability
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Reviewer's quote

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...However I supposedly hold a legal doc stating it will be a certain price. I was told by manager and corporate that it was too bad and I’m out of luck. A ticket will be submitted to be reviewed...

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Andertons Music Company and Music And Arts Pros and Cons

Pros
No votes
  • Nice guys at store
  • Prices were good online
  • Price if the utem
Cons
No votes
  • Customer service
  • Multiple charges to my acct
  • Lack of any customer service

Andertons Music Company and Music And Arts Most Positive Reviews

Top rated reviews
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5

Their website says you are covered if your instrument is lost or stolen. What they tell you over the phone is that...

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No votes
5

I host a trivia show (where I need a speaker system with microphone and music) at a local bar. I ordered a $200 kit from...

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Andertons Music Company and Music And Arts Most Critical Reviews

Lowest rated reviews
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1

MUSIC X IS A SCAM
DO NOT GIVE THEM YOUR EMAIL ADDRESS
YOU WILL RECEIVE HUNDREDS OF SPAM EMAILS FROM OTHER *** MUSIC SERV...

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1

I tried to use their 10% of 4th of July weekend coupon to purchase a bassoon, which would have saved me about $830 - a...

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Andertons Music Company and Music And Arts Latest Reviews

Recent published reviews
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1

Music and Arts has the worst customer service, shady and unethical business practices. My son's instrument was left in...

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No votes
1

My stepdaughter's school closed on March 20th due to the developments of COVID-19. The following week we attempted to...

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Andertons Music Company and Music And Arts Products and Services

Most reviewed product and services
No votes
  • Music And Arts Saxophone Rental (15 reviews)
  • Music And Arts Violin Rental (9 reviews)
  • Music And Arts Musical Instrument Rental (8 reviews)