PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Window World and Andersen Windows as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Window World
Andersen Windows

Window World and Andersen Windows Overview

Total reviews 1010 88
Company responses 16 0
Issues resolved 17 0

Window World and Andersen Windows Consumer Ratings

Rank
42 out of 429 in Windows and Doors category
59 out of 429 in Windows and Doors category
Customer service
44 in category
53 in category
Price Affordability
36 in category
67 in category
Product or Service Quality
34 in category
54 in category
Diversity of Products or Services
42 in category
41 in category

Window World and Andersen Windows Rating Details

Customer service
1.5
(415 reviews)
1.3
(48 reviews)
Reviewer's quote

Nick, from your Palm Beach office has demonstrated the worst customer service Ive ever had to experience in my life. I have months and months of communication where he either doesnt reply, or promises to get back to you, and never does. I have tried to resolve this with him Directly to no avail...

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...I tried to get help from customer service but I couldn't understand her due to her accent and the crying baby in the background. I told her to call me back on my work number, and of course, she never did. Maybe the baby needed more attention than I did..

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Price Affordability
2.5
(326 reviews)
1.8
(37 reviews)
Reviewer's quote

...The owner did refund the price of the lock. Fast forward to now and I am having a mildew problem with the supposedly doesnt mildew door. The first time I called the guy who was going to look at said it was all good without even seeing the door...

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...Better yet, if I sign that day with the salesman, I would get a 25% discount reducing the price to $48,390. You get a 20 year warranty. Those prices are insane...

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Product or Service Quality
1.9
(320 reviews)
1.4
(37 reviews)
Reviewer's quote

...The windows are of very good quality and look fantastic. I will recommend Window World to my friends and family. Deb M..

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...She informed me the minimum of number of windows to purchase Renewal by Anderson products was three. I was temporarily speechless. After regaining my thoughts I asked if the only other option to purchase Anderson products was at Home Depot and install on my own...

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Diversity of Products or Services
2.1
(298 reviews)
2.1
(31 reviews)
Reviewer's quote

For almost a year I have been going back and fourth with this company regarding late products, poor quality of products, no delivery of products now its come to FRAUD. on 9/21/22 they charged my account without my verification or signature for a product that was incorrect 4xs, late by 8 months and...

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...Good products just do not deal with company or support line direct!..

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Window World and Andersen Windows Pros and Cons

Pros
  • Installation crew
  • Price
  • Look of the windows
  • Supposedly a quality product and great customer service
  • Style
  • Service rep on phone was polite
Cons
  • Customer service
  • Never return phone calls
  • Customer service and quality
  • Customer service
  • Warrantee service
  • Poor customer follow-up on fit of doors

Window World and Andersen Windows Most Positive Reviews

Top rated reviews
5

I met with their representative and was satisfied with the plan to install my new windows. The installers came when...

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4.7

c above the others in warranty service

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5

The consultation for selecting and ordering my windows was quick and easy. Installation was completed as scheduled....

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4.7

We recently purchased a bunch of double hung windows, they came out and installed them for us, but that night, we...

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Window World and Andersen Windows Most Critical Reviews

Lowest rated reviews
1

11 weeks ago scott from window world came and gave my husband estimates on new windows. He tricked my husband into...

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1

warranty issues you pay thousands of dollars for windows and no customer service help at all,
customer service gives hard...

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1

I placed nearly 5K down in form of check that was cashed 2 days later on vinyl siding job promised to be done by Christm...

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1

If I could give a negative point rating I would. They are finally here after canceling last install hours after it...

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Window World and Andersen Windows Latest Reviews

Recent published reviews
No votes

We had windows and siding done about 2 years ago. There were a few issues, but they were resolved immediately and with...

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No votes

I dont even want to rate this company, they gave me seven different reasons why my storm door had an issue. I just...

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2

Nick, from your Palm Beach office has demonstrated the worst customer service Ive ever had to experience in my life. I...

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2.1

The screen sections on both storm doors will not pull down all the way. I tried to get help from customer service but I...

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