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Window World vs Andersen Windows
Window World vs Andersen Windows
PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions.
Our website collected and compiled various consumer reviews about Window World and Andersen Windows as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
Window World and Andersen Windows Overview
Total reviews |
1010
|
88
|
Company responses |
16 |
0 |
Issues resolved |
17 |
0 |
Window World and Andersen Windows Consumer Ratings
Rank
42
out of 429 in Windows and Doors category
59
out of 429 in Windows and Doors category
Customer service
44
in category
53
in category
Price Affordability
36
in category
67
in category
Product or Service Quality
34
in category
54
in category
Diversity of Products or Services
42
in category
41
in category
Window World and Andersen Windows Rating Details
Reviewer's quote
Nick, from your Palm Beach office has demonstrated the worst customer service Ive ever had to experience in my life. I have months and months of communication where he either doesnt reply, or promises to get back to you, and never does. I have tried to resolve this with him Directly to no avail...
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...I tried to get help from customer service but I couldn't understand her due to her accent and the crying baby in the background. I told her to call me back on my work number, and of course, she never did. Maybe the baby needed more attention than I did..
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Reviewer's quote
...The owner did refund the price of the lock. Fast forward to now and I am having a mildew problem with the supposedly doesnt mildew door. The first time I called the guy who was going to look at said it was all good without even seeing the door...
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...Better yet, if I sign that day with the salesman, I would get a 25% discount reducing the price to $48,390. You get a 20 year warranty. Those prices are insane...
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Product or Service Quality
Reviewer's quote
...The windows are of very good quality and look fantastic. I will recommend Window World to my friends and family. Deb M..
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...She informed me the minimum of number of windows to purchase Renewal by Anderson products was three. I was temporarily speechless. After regaining my thoughts I asked if the only other option to purchase Anderson products was at Home Depot and install on my own...
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Diversity of Products or Services
Reviewer's quote
For almost a year I have been going back and fourth with this company regarding late products, poor quality of products, no delivery of products now its come to FRAUD. on 9/21/22 they charged my account without my verification or signature for a product that was incorrect 4xs, late by 8 months and...
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...Good products just do not deal with company or support line direct!..
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Window World and Andersen Windows Pros and Cons
Pros
- Installation crew
- Price
- Look of the windows
- Supposedly a quality product and great customer service
- Style
- Service rep on phone was polite
Cons
- Customer service
- Never return phone calls
- Customer service and quality
- Customer service
- Warrantee service
- Poor customer follow-up on fit of doors
Window World and Andersen Windows Most Positive Reviews
Top rated reviews
I met with their representative and was satisfied with the plan to install my new windows. The installers came when...
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c above the others in warranty service
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The consultation for selecting and ordering my windows was quick and easy. Installation was completed as scheduled....
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We recently purchased a bunch of double hung windows, they came out and installed them for us, but that night, we...
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Window World and Andersen Windows Most Critical Reviews
Lowest rated reviews
11 weeks ago scott from window world came and gave my husband estimates on new windows. He tricked my husband into...
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warranty issues you pay thousands of dollars for windows and no customer service help at all,
customer service gives hard...
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I placed nearly 5K down in form of check that was cashed 2 days later on vinyl siding job promised to be done by Christm...
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If I could give a negative point rating I would. They are finally here after canceling last install hours after it...
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Window World and Andersen Windows Latest Reviews
Recent published reviews
No votes
We had windows and siding done about 2 years ago. There were a few issues, but they were resolved immediately and with...
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No votes
I dont even want to rate this company, they gave me seven different reasons why my storm door had an issue. I just...
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Nick, from your Palm Beach office has demonstrated the worst customer service Ive ever had to experience in my life. I...
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The screen sections on both storm doors will not pull down all the way. I tried to get help from customer service but I...
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How would you compare Window World vs Andersen Windows?
I’ve had both and Window World is the newest, never would I buy from them again. Their employees don’t know how to measure so they wanted to charge an extra $350.00 to “make” the door fit. Stay away from Window World.