PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Window World and Andersen Windows as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Window World
Andersen Windows

Window World and Andersen Windows Overview

Total reviews 936 54
Company responses 16 0
Issues resolved 15 0

Window World and Andersen Windows Consumer Ratings

Rank
30 out of 241 in Windows and Doors category
38 out of 241 in Windows and Doors category
Customer service
29 in category
30 in category
Price Affordability
27 in category
36 in category
Product or Service Quality
20 in category
37 in category
Diversity of Products or Services
29 in category
31 in category

Window World and Andersen Windows Rating Details

Customer service
1.5 (367 reviews)
1.4 (28 reviews)
Reviewer's quote

...I usually don't write reviews but I felt I needed to write this review because this is not good customer service at ae at all. I do not recommend this company at all..

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...Can't get a rep to come out and look at them, because the customer service number has you jump thru hoops trying to keep you at bay till you give up and go away. It will probably involve lawyers in a few weeks. ..

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Price Affordability
2.5 (286 reviews)
2.1 (23 reviews)
Reviewer's quote

We went with window world be cause of the price (it was still a little over $17,000). They sent out a minimal crew which ended up rushing to finish. As a results 60% of the outside trim was damaged, substantial sheet rock damage on the inside, and above one of the front windows, knocked down 1/3 of...

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After three Andersen Renewal service providers came to measure for the windows, the wrong sized windows were ordered.All of the windows were supposed to have panes and one of the windows did not.Initially,I was promised that my custom ordered vertical blinds would be replaced. When the windows...

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Product or Service Quality
1.9 (278 reviews)
1.4 (25 reviews)
Reviewer's quote

This is very very unacceptable customer service and *** poor service i have received throughout this whole ordeal it's not even funny. I will never use window world again on my whole house nor on any of my my future jobs after this nightmare I've been through. I am very very disappointed and...

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...Their quality has obviously not held up to the level of their reputation..

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Diversity of Products or Services
2.1 (261 reviews)
2 (22 reviews)
Reviewer's quote

...Also they don’t know their products..

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...Good products just do not deal with company or support line direct!..

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Window World and Andersen Windows Pros and Cons

Pros
  • Installation crew
  • Price
  • Look of the windows
  • Style
  • Service rep on phone was polite
  • Quality doors
Cons
  • Customer service
  • Never return phone calls
  • Customer service and quality
  • Customer service
  • Warrantee service
  • Poor phone support by staff in philippines

Window World and Andersen Windows Most Positive Reviews

Top rated reviews
5

i dont know why people are bashing the company based on one store there are almost 300 stores for a reason the...

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4.7

c above the others in warranty service

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5

Spring 2013 we had all the windows in our home replaced. This winter the caulking on every window cracked allowing cold...

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4.7

We recently purchased a bunch of double hung windows, they came out and installed them for us, but that night, we...

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Window World and Andersen Windows Most Critical Reviews

Lowest rated reviews
1

I was actually employed by window world. I had previously been an installer for a reputable company for 14 years. After...

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1

Custom built our home in 2010. One frame cracked in half after install, Fibrex material. One single hung window had...

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1

I wanted to replace 3 of my builder grade windows. The salesman that came was rude. It should have been an indication...

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1

I have been trying to reach Anderson over a cracked part on my glass slide and I have been unable to reach anyone for 2...

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Window World and Andersen Windows Latest Reviews

Recent published reviews
No votes

insdtallers were nasty and did underhanded things to home refused to come back when part fell off window and hit me in...

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1

I am on DNC list, and called 3x asking they dont call me. About 15 months ago I filled out a free drawing card at our...

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2.6

The windows themselves are ok, but installation was a nightmare. One window was broken; one was installed incorrectly...

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1

ALL 23 of the ANDERSON windows in my 1 year old house draft. buy another brand don't get conned into this poor product.i...

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Window World and Andersen Windows Products and Services

Most reviewed product and services
  • Window World Window (320 reviews)
  • Window World Window Installation (193 reviews)
  • Window World Installation (73 reviews)
  • Andersen Windows Door (8 reviews)
  • Andersen Windows Window (6 reviews)
  • Andersen Windows French Door (2 reviews)