PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Andersen Windows and Window World as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Andersen Windows
Window World

Andersen Windows and Window World Overview

Total reviews 49 930
Company responses 0 16
Issues resolved 0 14

Andersen Windows and Window World Consumer Ratings

Rank
37 out of 231 in Windows and Doors category
29 out of 231 in Windows and Doors category
Customer service
27 in category
29 in category
Diversity of Products or Services
30 in category
29 in category
Price Affordability
49 in category
25 in category
Product or Service Quality
38 in category
21 in category

Andersen Windows and Window World Rating Details

Customer service
1.5 (25 reviews)
1.5 (364 reviews)
Reviewer's quote

...Never order the screen door - it is so cheap!!! Also, the customer service is horrible. They literally never get back to you unless you call them daily and when you get them to come out they don't ever follow-up like they said they would. I will never but Andersen again..

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This is very very unacceptable customer service and *** poor service i have received throughout this whole ordeal it's not even funny. I will never use window world again on my whole house nor on any of my my future jobs after this nightmare I've been through. I am very very disappointed and...

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Diversity of Products or Services
2.1 (21 reviews)
2.1 (259 reviews)
Reviewer's quote

...Good products just do not deal with company or support line direct!..

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...Also they don’t know their products..

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Price Affordability
1.8 (21 reviews)
2.6 (283 reviews)
Reviewer's quote

I have received 3 replacement doors for my sliding window perma shield 200 series. The 3rd one shades are broken and the travel is not smooth. I will never buy an Andersen window again. Their quality has obviously not held up to the level of their reputation.

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We went with window world be cause of the price (it was still a little over $17,000). They sent out a minimal crew which ended up rushing to finish. As a results 60% of the outside trim was damaged, substantial sheet rock damage on the inside, and above one of the front windows, knocked down 1/3 of...

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Product or Service Quality
1.4 (21 reviews)
1.9 (275 reviews)
Reviewer's quote

c above the others in warranty service..

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Not only has your company provided REPEATED bad service over this lengthy amount of time, you've also lost future business. After having our 16 windows installed, we were going to have our front door, back French doors, and garage doors replaced. Not only will we not use Window World for future...

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Andersen Windows and Window World Pros and Cons

Pros
  • Style
  • Service rep on phone was polite
  • Quality doors
  • Installation crew
  • Price
  • Look of the windows
Cons
  • Customer service
  • Warrantee service
  • Poor phone support by staff in philippines
  • Customer service
  • Never return phone calls
  • Customer service and quality

Andersen Windows and Window World Most Positive Reviews

Top rated reviews
4.7

c above the others in warranty service

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5

i dont know why people are bashing the company based on one store there are almost 300 stores for a reason the...

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4.7

We recently purchased a bunch of double hung windows, they came out and installed them for us, but that night, we...

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5

Spring 2013 we had all the windows in our home replaced. This winter the caulking on every window cracked allowing cold...

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Andersen Windows and Window World Most Critical Reviews

Lowest rated reviews
1

Custom built our home in 2010. One frame cracked in half after install, Fibrex material. One single hung window had...

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1

I was actually employed by window world. I had previously been an installer for a reputable company for 14 years. After...

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1

I have been trying to reach Anderson over a cracked part on my glass slide and I have been unable to reach anyone for 2...

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1

I wanted to replace 3 of my builder grade windows. The salesman that came was rude. It should have been an indication...

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Andersen Windows and Window World Latest Reviews

Recent published reviews
2.1

I have received 3 replacement doors for my sliding window perma shield 200 series. The 3rd one shades are broken and...

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2

The first time we had 7 windows put in the guys came and were awesome they did a good job no complaints the second time...

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No votes

No results , after 5 telephone calls

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No votes

We order windows in June and were told they would be installed in 4 weeks. Eight weeks later we were given a date. The...

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Andersen Windows and Window World Products and Services

Most reviewed product and services
  • Andersen Windows Door (8 reviews)
  • Andersen Windows Customer Care (5 reviews)
  • Andersen Windows Window (4 reviews)
  • Window World Window (320 reviews)
  • Window World Window Installation (194 reviews)
  • Window World Installation (73 reviews)