PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Andersen Windows and Window World as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Andersen Windows
Window World

Andersen Windows and Window World Overview

Total reviews
33
904
Company responses
0
16
Issues resolved
0
13

Window World was first mentioned on PissedConsumer on Aug 26, 2008 and since then this brand received 904 reviews. It is 871 reviews more than Andersen Windows received since May 14, 2012.

Andersen Windows and Window World Consumer Ratings

Rank
53 out of 271 in Windows and Doors category
26 out of 271 in Windows and Doors category
Customer service
22 in category
27 in category
Product or Service Quality
36 in category
17 in category
Diversity of Products or Services
45 in category
29 in category

According to consumer ratings and reviews, Window World ranks 27 points higher in the Windows and Doors category than Andersen Windows. People gave Andersen Windows 1.6 stars for Customer service criterion in Windows and Doors category and it is 61 points higher than the worst rated brand in this category. At the same time, Window World was rated 1.5 stars for Customer service criterion in this category and it is 56 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Window World has a higher rating than Andersen Windows. Regarding Diversity of Products or Services criterion, consumers gave Andersen Windows 1.5 stars and it is 53% worse than other in category. Window World however was rated 2.1 stars and it is 65% greater than other in category.

Andersen Windows and Window World Rating Details

Customer service
1.6 (16 reviews)
1.5 (343 reviews)
Reviewer's quote

They installed a door that interfered with existing shutters and said they couldn’t do anything about it; re-installed shutters poorly; door wrong color; sold my acct to collection agency while we were still negotiating about problems.

Pauline S

Order windows in August it December and did not get installed yet!

PissedConsumer1719528
Product or Service Quality
1.1 (14 reviews)
1.9 (262 reviews)
Reviewer's quote

...I believe Anderson should stand up for their product and back up their product if it doesn’t meet satisfactory conditions . I don’t believe we should be responsible for a 500. 00 dollar labor if the screen never worked...

PissedConsumer1620792

They install new inserts over rotten wood framing and trim, its really sad that, as soon as the home owner turns around, you have no quality ,I watched them work, and saw what they do to cut corners ,youll be shocked..

William C
Diversity of Products or Services
1.5 (13 reviews)
2.1 (245 reviews)
Reviewer's quote

...If home depo didn't stand by their products I would be SOL. Pella offers much better customer service. Never again will I install andersons crap..

August B

This company came out in 06/28/17 - as of this writing, on 10/28/19 my windows still are not installed.When I signed the contract, I was not informed of the 12 week lead time to install the windows. When I asked to cancel the contract due to this fact, the office manager was EXTREMELY RUDE to me....

Claudia E

Andersen Windows and Window World Pros and Cons

Pros
  • Style
  • Service rep on phone was polite
  • Offered to fix for free
  • Installation crew
  • Price
  • Look of the windows
Cons
  • Warrantee service
  • Person wants to charge me for junk
  • Customer service
  • Customer service
  • Never return phone calls
  • Customer service and quality

Andersen Windows and Window World Most Positive Reviews

Top rated reviews
4.7

We recently purchased a bunch of double hung windows, they came out and installed them for us, but that night, we...

5

i dont know why people are bashing the company based on one store there are almost 300 stores for a reason the...

Andersen Windows and Window World Most Critical Reviews

Lowest rated reviews
1

Custom built our home in 2010. One frame cracked in half after install, Fibrex material. One single hung window had...

1

I was actually employed by window world. I had previously been an installer for a reputable company for 14 years. After...

Andersen Windows and Window World Latest Reviews

Recent published reviews
1

3 months and 18 emails still havent gotten me the job done. My house has all andersen products. I decided to go through...

Read all 33 reviews
1

I ordered 6 windows (triple pane) and sliding doors. Was told 6 to 8 weeks, due to screw on company end my windows/door...

Read all 904 reviews

Andersen Windows and Window World Products and Services

Most reviewed product and services
  • Andersen Windows Door (8 reviews)
  • Andersen Windows Window (4 reviews)
  • Andersen Windows Customer Care (3 reviews)
  • Window World Window (315 reviews)
  • Window World Window Installation (191 reviews)
  • Window World Installation (72 reviews)