PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Andersen Windows and Window World as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Andersen Windows
Window World

Andersen Windows and Window World Overview

Total reviews 57 940
Company responses 0 16
Issues resolved 0 15

Andersen Windows and Window World Consumer Ratings

Rank
38 out of 215 in Windows and Doors category
29 out of 215 in Windows and Doors category
Customer service
30 in category
32 in category
Product or Service Quality
38 in category
22 in category
Price Affordability
42 in category
27 in category
Value for money
30 in category
27 in category

Andersen Windows and Window World Rating Details

Customer service
1.5 (29 reviews)
1.5 (371 reviews)
Reviewer's quote

...Can't get a rep to come out and look at them, because the customer service number has you jump thru hoops trying to keep you at bay till you give up and go away. It will probably involve lawyers in a few weeks. ..

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...Customer service was nonexistent. Parts were missing. And on and on..

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Product or Service Quality
1.4 (26 reviews)
1.9 (281 reviews)
Reviewer's quote

Replace 15 windows and 1 sliding patio door in 2005, all Andersen I thought best quality. About 3 years the lock failed on the sliding patio door, Andersen sent knew parts for lock. Couple years later it failed again, Andersen sent new parts...

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And when you call to complain, the service rep as well as the field manager to me just seems so nonchalant and unbothered as if the customer complaint(s) and time means nothing. Please do not waste your time, go with another company to save yourself the headache and wasted time, because they will...

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Price Affordability
2 (25 reviews)
2.5 (289 reviews)
Reviewer's quote

00 price. So, I went ahead and signed the contract believing that my windows were a danger to my children and that this was a steeply discounted price to replace my windows. It has since come to my attention that there is nothing wrong with my windows, except for the two that I had been concerned...

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We went with window world be cause of the price (it was still a little over $17,000). They sent out a minimal crew which ended up rushing to finish. As a results 60% of the outside trim was damaged, substantial sheet rock damage on the inside, and above one of the front windows, knocked down 1/3 of...

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Value for money
1.8 (24 reviews)
2 (229 reviews)
Reviewer's quote

I thought to myself: I have waited patiently for these windows to arrive and they are wrong, I have paid more than half of the money that is due on the windows for a down payment, I was promised that my custom vertical blinds would be replaced in the same manner that they were installed and now...

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...I asked for my money..

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Andersen Windows and Window World Pros and Cons

Pros
  • Style
  • Service rep on phone was polite
  • Quality doors
  • Installation crew
  • Price
  • Look of the windows
Cons
  • Customer service
  • Warrantee service
  • Poor phone support by staff in philippines
  • Customer service
  • Never return phone calls
  • Customer service and quality

Andersen Windows and Window World Most Positive Reviews

Top rated reviews
4.7

c above the others in warranty service

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5

i dont know why people are bashing the company based on one store there are almost 300 stores for a reason the...

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4.7

We recently purchased a bunch of double hung windows, they came out and installed them for us, but that night, we...

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5

Spring 2013 we had all the windows in our home replaced. This winter the caulking on every window cracked allowing cold...

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Andersen Windows and Window World Most Critical Reviews

Lowest rated reviews
1

Custom built our home in 2010. One frame cracked in half after install, Fibrex material. One single hung window had...

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1

I was actually employed by window world. I had previously been an installer for a reputable company for 14 years. After...

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1

I have been trying to reach Anderson over a cracked part on my glass slide and I have been unable to reach anyone for 2...

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1

I wanted to replace 3 of my builder grade windows. The salesman that came was rude. It should have been an indication...

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Andersen Windows and Window World Latest Reviews

Recent published reviews
1.7

I built my house in 2006. I put in Andersen double hung windows for their longevity. I am extremely disappointed, 15...

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1.4

Virtually every aspect of this product was unsatisfactory.
Summary; TWICE the promised delivery time. Missing parts. Inst...

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1

Renewal by Andersen of TN
801 Congressional Boulevard, Suite 500
Carmel, IN 46032
Re:Rescission of Contract for Replacement...

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1

Ordered windows June 2020 and paid 50% down, over $5000 for 18 windows. Told 8-12 weeks to go into production. Week 20 w...

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Andersen Windows and Window World Products and Services

Most reviewed product and services
  • Andersen Windows Window (8 reviews)
  • Andersen Windows Door (8 reviews)
  • Andersen Windows French Door (2 reviews)
  • Window World Window (321 reviews)
  • Window World Window Installation (193 reviews)
  • Window World Installation (74 reviews)