PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Andersen Windows and Marvin Windows And Doors as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Andersen Windows
Marvin Windows And Doors

Andersen Windows and Marvin Windows And Doors Overview

Total reviews
41
165
Company responses
0
0
Issues resolved
0
0

Andersen Windows and Marvin Windows And Doors Consumer Ratings

Rank
50 out of 222 in Windows and Doors category
32 out of 222 in Windows and Doors category
Customer service
28 in category
17 in category
Product or Service Quality
39 in category
30 in category
Diversity of Products or Services
39 in category
24 in category
Value for money
30 in category
32 in category

Andersen Windows and Marvin Windows And Doors Rating Details

Customer service
1.5 (20 reviews)
1.8 (57 reviews)
Reviewer's quote

...Never order the screen door - it is so cheap!!! Also, the customer service is horrible. They literally never get back to you unless you call them daily and when you get them to come out they don't ever follow-up like they said they would. I will never but Andersen again..

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...Can you imagine the mold that's going to grow in that track, especially in the winter? Marvin customer service is a joke! I wait weeks between tech visits. The tech is never on time and after 5 visits, he's still unable to fix the problem. His answer is to drill more holes to let water out faster...

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Product or Service Quality
1.1 (18 reviews)
1.6 (53 reviews)
Reviewer's quote

...Just another example of poor quality and attitude..

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OK, sometimes saying something nice about a product is helpful, so here I go: I purchased several Marvin slider windows. I'm very happy with them. About 2 months after the install I received a call from Marvin's customer survey team...

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Diversity of Products or Services
1.9 (17 reviews)
2.6 (32 reviews)
Reviewer's quote

...My house has all andersen products. I decided to go through andersen to replace/repair whatever needed fixing. Complete lack of communication, responsibility and care left me with the job not done forcing me to cancel my business with andersen windows...

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I sell, install and service Marvin and integrity window and door products. I have to reiterate what several other posters have noted. Installation is key , a cheap window installed properly can perform better than the best window made if it is not installed properly...

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Value for money
1.7 (17 reviews)
1.7 (43 reviews)
Reviewer's quote

...00 to replace the bad parts,corporate america teaches their employee's to act stupid and make as much money pushing their junk product,just say no to andersen products...

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...Save your money, buy something else..

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Andersen Windows and Marvin Windows And Doors Pros and Cons

Pros
  • Style
  • Service rep on phone was polite
  • Quality doors
  • Product line
  • Superior fit and finish of the units
  • Super enterprises was great marvin manufacturing is the problem
Cons
  • Warrantee service
  • Poor phone support by staff in philippines
  • Poor customer follow-up on fit of doors
  • Bad customer service
  • Poor quality of premium windows
  • Poor customer support

Andersen Windows and Marvin Windows And Doors Most Positive Reviews

Top rated reviews
4.7

We recently purchased a bunch of double hung windows, they came out and installed them for us, but that night, we...

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4.4

We bought 26 All Ultrex Marvin casement windows five years ago. The first year we had numerous water leaks due to poor...

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3.3

The phone support, outsourced to the Philippines, is very poor. Little concern for the customer-- the agent even...

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4.3

I had 8 aluminum clad double hung windows installed in 2002 by a reputable window company and haven't had any issues to...

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Andersen Windows and Marvin Windows And Doors Most Critical Reviews

Lowest rated reviews
1

Custom built our home in 2010. One frame cracked in half after install, Fibrex material. One single hung window had...

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1

I am having a host of problems with Marvin Windows. Installation plus quality control issues. I have posted a couple...

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1

I have been trying to reach Anderson over a cracked part on my glass slide and I have been unable to reach anyone for 2...

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1

Marvin Windows are ***. Window's 11 years old have rotted frames. I've had a Marvin installer inspect the installation...

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Andersen Windows and Marvin Windows And Doors Latest Reviews

Recent published reviews
2.3

Bought a very expensive French door. The door is beautiful and the installers were excellent. However, the fit is...

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No votes

Have some weather stripping breaking off and want to get this repaired . This is the second time I have requested this...

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2.5

No keys for storm door lock. When I called it was overseas customer service. All they wanted was to have me give them...

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No votes

Was not able to talk with a human being. would like someone t o contact me. Peter cowgill. Petecowgill@gmail.com....

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Andersen Windows and Marvin Windows And Doors Products and Services

Most reviewed product and services
  • Andersen Windows Door (8 reviews)
  • Andersen Windows Customer Care (4 reviews)
  • Andersen Windows Window (4 reviews)
  • Marvin Windows And Doors Window (78 reviews)
  • Marvin Windows And Doors Door (24 reviews)
  • Marvin Windows And Doors Integrity Window (8 reviews)