PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Jeld Wen and Andersen Windows as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Jeld Wen
Andersen Windows

Jeld Wen and Andersen Windows Overview

Total reviews
200
33
Company responses
0
0
Issues resolved
3
0

Jeld Wen was first mentioned on PissedConsumer on Mar 15, 2011 and since then this brand received 200 reviews. It is 167 reviews more than Andersen Windows received since May 14, 2012.

Jeld Wen and Andersen Windows Consumer Ratings

Rank
47 out of 255 in Windows and Doors category
53 out of 255 in Windows and Doors category
Product or Service Quality
34 in category
36 in category
Customer service
35 in category
22 in category
Value for money
35 in category
39 in category

According to consumer ratings and reviews, Jeld Wen ranks 6 points higher in the Windows and Doors category than Andersen Windows. People gave Jeld Wen 1.2 stars for Product or Service Quality criterion in Windows and Doors category and it is 37 points higher than the worst rated brand in this category. At the same time, Andersen Windows was rated 1.1 stars for Product or Service Quality criterion in this category and it is 35 points higher than the worst rated brand in this category. If we look at Customer service criterion, than we see that Andersen Windows has a higher rating than Jeld Wen. Regarding Value for money criterion, consumers gave Jeld Wen 1.4 stars and it is 51% greater than other in category. Andersen Windows however was rated 1.1 stars and it is 54% worse than other in category.

Jeld Wen and Andersen Windows Rating Details

Product or Service Quality
1.2 (106 reviews)
1.1 (14 reviews)
Reviewer's quote

...We cannot find anyone who services the windows. Jeld-Wen has NO service or repair people, and will not give any references. Poorly made, cheap developers brand that will be difficult, if not impossible, to maintain or repair unless you are a do-it-yourselfer...

Tiyon

...Any one building that we come across I let them know service is everything. Don't expect Anderson to ever call or take interest once installed. Country Home Owner in a Small Town! :angry:..

Charlotte F
Customer service
1.2 (103 reviews)
1.6 (16 reviews)
Reviewer's quote

Given the extremely low quality, coupled with the abysmal customer service, my advice is, if given a choice, Run, don't walk away from Jeld-Wen windows! In a previous home, we replaced 31 windows with products made by Amerimax. They are outstanding! Solid construction, very Low-E glass, excellent...

PissedConsumer1644956

...Pella offers much better customer service. Never again will I install andersons crap..

August B
Value for money
1.4 (95 reviews)
1.1 (11 reviews)
Reviewer's quote

...I am losing money and sleep. JELD-WEN is a massive production machine with no heart for their customers or their own employees based on reviews. Home Depot employees have no motivation or power to intervene even tho they sell the doors..

Tyquon

...00 to replace the bad parts,corporate america teaches their employee's to act stupid and make as much money pushing their junk product,just say no to andersen products...

Kurstin

Jeld Wen and Andersen Windows Pros and Cons

Pros
  • Price
  • Inexpensive
  • Secure doors
  • Style
  • Service rep on phone was polite
  • Offered to fix for free
Cons
  • Non existent customer service
  • Lack of care or concern for customer new business
  • Lack of problem resolution
  • Warrantee service
  • Person wants to charge me for junk
  • Customer service

Jeld Wen and Andersen Windows Most Positive Reviews

Top rated reviews
5

My window of 4 years began to condinsate on the inside.i called customer service and after a short wait the very nice...

4.7

We recently purchased a bunch of double hung windows, they came out and installed them for us, but that night, we...

Jeld Wen and Andersen Windows Most Critical Reviews

Lowest rated reviews
1

I PURCHASED A JELD WEN DOOR FROM HD IT WAS 1.5 MONTHS LATE FROM DELIVERY DATE . WHEN DOOR DID ARRIVE IT WAS COVERED IN...

1

Custom built our home in 2010. One frame cracked in half after install, Fibrex material. One single hung window had...

Jeld Wen and Andersen Windows Latest Reviews

Recent published reviews
1

Ive got about $20k of jeld-wen windows in one room that are leaking after 10 years and caused/causing considerable...

Read all 200 reviews
1

3 months and 18 emails still havent gotten me the job done. My house has all andersen products. I decided to go through...

Read all 33 reviews

Jeld Wen and Andersen Windows Products and Services

Most reviewed product and services
  • Jeld Wen Door (76 reviews)
  • Jeld Wen Window (36 reviews)
  • Jeld Wen Customer Care (13 reviews)
  • Andersen Windows Door (8 reviews)
  • Andersen Windows Window (4 reviews)
  • Andersen Windows Customer Care (3 reviews)