PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Champion Windows and Andersen Windows as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Champion Windows
Andersen Windows

Champion Windows and Andersen Windows Overview

Total reviews
250
41
Company responses
0
0
Issues resolved
1
0

Champion Windows and Andersen Windows Consumer Ratings

Rank
35 out of 220 in Windows and Doors category
49 out of 220 in Windows and Doors category
Customer service
34 in category
29 in category
Product or Service Quality
23 in category
40 in category
Price Affordability
37 in category
58 in category
Warranty
20 in category
31 in category

Champion Windows and Andersen Windows Rating Details

Customer service
1.3 (96 reviews)
1.5 (20 reviews)
Reviewer's quote

Worst customer service ever had to get a lawyer to get satisfaction..

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...Never order the screen door - it is so cheap!!! Also, the customer service is horrible. They literally never get back to you unless you call them daily and when you get them to come out they don't ever follow-up like they said they would. I will never but Andersen again..

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Product or Service Quality
1.9 (88 reviews)
1.1 (18 reviews)
Reviewer's quote

...Product is great but the management lacks communication skills. No contact calls to let me know when and who would be on my property during any time..

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...Just another example of poor quality and attitude..

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Price Affordability
2.1 (75 reviews)
1.4 (16 reviews)
Reviewer's quote

...He told us if we didnt sign the contract then, the price would be 10% higher. We sold the house. Its been over a year, I get emails, phone calls, texts, I have been harassed...

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No keys for storm door lock. When I called it was overseas customer service. All they wanted was to have me give them the Serial Number, no where on box I could see as I took pictures of box and door lock kit. All I was missing were the keys. Now I have to find receipt, SN for the door and they may...

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Warranty
2 (71 reviews)
1.5 (17 reviews)
Reviewer's quote

...We we called about 11 bad windows we were told warranty was only one year. I WOULD NEVER AGAIN BUY OR PROMOTE THEIR PRODUCT. 11 BROKEN SEALS, FAULTY PRODUCTS AND POOR CRAFTSMANSHIP..

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...So , 5 year warranty down the drain . I believe Anderson should back up severely damaged unusable parts . Won’t buy Anderson again..

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Champion Windows and Andersen Windows Pros and Cons

Pros
  • Installers
  • Person that came to measure the door openings
  • Windows
  • Style
  • Service rep on phone was polite
  • Quality doors
Cons
  • Customer service
  • Poor management
  • Customer service is nonexistant
  • Warrantee service
  • Poor phone support by staff in philippines
  • Poor customer follow-up on fit of doors

Champion Windows and Andersen Windows Most Positive Reviews

Top rated reviews
5

Came back and fixed issue. No problem. We wanted to have more foam around windows. Production manager said that there...

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4.7

We recently purchased a bunch of double hung windows, they came out and installed them for us, but that night, we...

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5

I was surprised to see so many bad reviews on the web. The marketing people I met at a fair were very knowledgeable and...

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3.3

The phone support, outsourced to the Philippines, is very poor. Little concern for the customer-- the agent even...

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Champion Windows and Andersen Windows Most Critical Reviews

Lowest rated reviews
1

first they ordered the wrong windows but the tech didn't realize until half way through the install. he jimmy rigged...

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1

Custom built our home in 2010. One frame cracked in half after install, Fibrex material. One single hung window had...

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1

Tom arrived on time for appointment after circling the block twice. I had a meeting with my oncologist scheduled for...

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1

I have been trying to reach Anderson over a cracked part on my glass slide and I have been unable to reach anyone for 2...

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Champion Windows and Andersen Windows Latest Reviews

Recent published reviews
No votes

We have been waiting since February for a replacement window for our Florida room. A guy came out and measured the...

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2.3

Bought a very expensive French door. The door is beautiful and the installers were excellent. However, the fit is...

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1

Awful company!! Overpriced and extremely poor construction.

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2.5

No keys for storm door lock. When I called it was overseas customer service. All they wanted was to have me give them...

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Champion Windows and Andersen Windows Products and Services

Most reviewed product and services
  • Champion Windows Window (67 reviews)
  • Champion Windows Installation (20 reviews)
  • Champion Windows Customer Care (18 reviews)
  • Andersen Windows Door (8 reviews)
  • Andersen Windows Customer Care (4 reviews)
  • Andersen Windows Window (4 reviews)