PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Champion Windows and Andersen Windows as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Champion Windows
Andersen Windows

Champion Windows and Andersen Windows Overview

Total reviews 278 53
Company responses 0 0
Issues resolved 1 0

Champion Windows and Andersen Windows Consumer Ratings

Rank
35 out of 239 in Windows and Doors category
38 out of 239 in Windows and Doors category
Customer service
34 in category
31 in category
Product or Service Quality
22 in category
38 in category
Price Affordability
41 in category
37 in category
Warranty
24 in category
28 in category

Champion Windows and Andersen Windows Rating Details

Customer service
1.3 (113 reviews)
1.4 (27 reviews)
Reviewer's quote

I want to start by saying their products are OUTSTANDING! However, if you attempt to call customer service all you get is a recording. They may call back and they may not!..

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...Can't get a rep to come out and look at them, because the customer service number has you jump thru hoops trying to keep you at bay till you give up and go away. It will probably involve lawyers in a few weeks. ..

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Product or Service Quality
1.9 (102 reviews)
1.4 (24 reviews)
Reviewer's quote

...said they got ran over but he couldn't call the day before He's very rude and should be fired Now he's saying the door handles are not covered when the service text that came out that day said they were a week after Matt told me they got damaged both the doors I ended up calling him about a week and a half later just to check and see if we...

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After three Andersen Renewal service providers came to measure for the windows, the wrong sized windows were ordered. All of the windows were supposed to have panes and one of the windows did not. Initially,I was promised that my custom ordered vertical blinds would be replaced...

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Price Affordability
2 (90 reviews)
2.1 (23 reviews)
Reviewer's quote

We were negating back and forth and agreed on a price. I then received a phone call indicating that Champion Windows could not honor that price we agreed on and he would have to raise the price. During window discussions my wife specifically asked if our existing room darkening window treatments...

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please call me this is not rights i try to call many time no one willing to help me

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Warranty
2 (84 reviews)
1.7 (23 reviews)
Reviewer's quote

...The seal has now broken on four of them, and the company will not answer the phone, return an email, or respond regarding their "lifetime" warranty..

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c above the others in warranty service..

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Champion Windows and Andersen Windows Pros and Cons

Pros
  • Installers
  • Person that came to measure the door openings
  • Windows
  • Style
  • Service rep on phone was polite
  • Quality doors
Cons
  • Customer service
  • Customer service is nonexistant
  • Poor management
  • Customer service
  • Warrantee service
  • Poor phone support by staff in philippines

Champion Windows and Andersen Windows Most Positive Reviews

Top rated reviews
5

Came back and fixed issue. No problem. We wanted to have more foam around windows. Production manager said that there...

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4.7

c above the others in warranty service

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5

I was surprised to see so many bad reviews on the web. The marketing people I met at a fair were very knowledgeable and...

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4.7

We recently purchased a bunch of double hung windows, they came out and installed them for us, but that night, we...

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Champion Windows and Andersen Windows Most Critical Reviews

Lowest rated reviews
1

first they ordered the wrong windows but the tech didn't realize until half way through the install. he jimmy rigged...

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1

Custom built our home in 2010. One frame cracked in half after install, Fibrex material. One single hung window had...

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1

Tom arrived on time for appointment after circling the block twice. I had a meeting with my oncologist scheduled for...

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1

I have been trying to reach Anderson over a cracked part on my glass slide and I have been unable to reach anyone for 2...

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Champion Windows and Andersen Windows Latest Reviews

Recent published reviews
1.5

Matt calls up date of new windows install said they got ran over but he couldn't call the day before He's very rude and...

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1

ALL 23 of the ANDERSON windows in my 1 year old house draft. buy another brand don't get conned into this poor product.i...

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1

No response for the problem

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1.8

After three Andersen Renewal service providers came to measure for the windows, the wrong sized windows were ordered.
All...

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Champion Windows and Andersen Windows Products and Services

Most reviewed product and services
  • Champion Windows Window (70 reviews)
  • Champion Windows Installation (21 reviews)
  • Champion Windows Door (13 reviews)
  • Andersen Windows Door (8 reviews)
  • Andersen Windows Window (6 reviews)
  • Andersen Windows French Door (2 reviews)