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Ancestry

Professional Services
  • 0 ISSUES RESOLVED
  • 147 TOTAL REVIEWS
  • $17.5K CLAIMED LOSSES
  • $487 AVERAGE LOSS
1.4
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Old version 9
  • Fact that this was a wonderful hobby 4
  • International records 3
  • This used to be a wonderful hobby 3
  • Variety of records available 2

Customers don't like

  • Service3
  • New format3
  • Poor programing changes2
  • Total scam2
  • Refusal to accomodate client base2
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Thumbtack

Professional Services
  • 4 ISSUES RESOLVED
  • 1795 TOTAL REVIEWS
  • $840K CLAIMED LOSSES
  • $2.4K AVERAGE LOSS
2.0
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Concept 32
  • Idea 16
  • Customer service 15
  • Ease of use 15
  • Idea of the company 8

Customers don't like

  • Lost money23
  • No accountability19
  • No results12
  • Customer service7
  • Safety concerns6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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