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Ancestry

Professional Services
  • 0 ISSUES RESOLVED
  • 115 TOTAL REVIEWS
  • $15.1K CLAIMED LOSSES
  • $560 AVERAGE LOSS
1.5
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Old version 9
  • Fact that this was a wonderful hobby 3
  • This used to be a wonderful hobby 3
  • Census 2
  • Search 2

Customers don't like

  • Customer service7
  • Old version phased out6
  • New format5
  • Refusal to accomodate client base5
  • Service4
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Thumbtack

Professional Services
  • 4 ISSUES RESOLVED
  • 1602 TOTAL REVIEWS
  • $530K CLAIMED LOSSES
  • $1.7K AVERAGE LOSS
2.1
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Concept 31
  • Idea 16
  • Customer service 15
  • Ease of use 15
  • Provided a good service 7

Customers don't like

  • Waste of time39
  • No accountability37
  • Lost money35
  • No results35
  • Safety concerns13
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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