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Ancestry

Professional Services
  • 0 ISSUES RESOLVED
  • 147 TOTAL REVIEWS
  • $17.5K CLAIMED LOSSES
  • $487 AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • Old version 9
  • Fact that this was a wonderful hobby 4
  • International records 3
  • This used to be a wonderful hobby 3
  • Variety of records available 2

Customers don't like

  • Service3
  • New format3
  • Poor programing changes2
  • Total scam2
  • Refusal to accomodate client base2
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Suddenlink

Telecommunications
  • 10 ISSUES RESOLVED
  • 1177 TOTAL REVIEWS
  • $580K CLAIMED LOSSES
  • $2.9K AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • High speed internet 10
  • Ease of payment 6
  • Easy setup 6
  • Fast when it works 6
  • Internet 5

Customers don't like

  • Customer service13
  • Raising prices11
  • Internet speed5
  • Shady practices5
  • No popular channels5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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