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Ancestry

Professional Services
  • 1 ISSUES RESOLVED
  • 227 TOTAL REVIEWS
  • $520K CLAIMED LOSSES
  • $8.8K AVERAGE LOSS
1.5
Customer service
Website
Reliability
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Old version 9
  • Fact that this was a wonderful hobby 4
  • This used to be a wonderful hobby 3
  • International records 3
  • Variety of records available 2

Customers don't like

  • Customer service9
  • Service3
  • New format3
  • Total scam2
  • Refusal to accomodate client base2
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Suddenlink

Telecommunications
  • 13 ISSUES RESOLVED
  • 1345 TOTAL REVIEWS
  • $590K CLAIMED LOSSES
  • $2.5K AVERAGE LOSS
1.6
Customer service
Website
Reliability
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • High speed internet 11
  • Fast when it works 7
  • Easy setup 6
  • Ease of payment 6
  • Internet 5

Customers don't like

  • Customer service49
  • Raising prices11
  • Shady practices5
  • Pricing and customer service5
  • No popular channels5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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