PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ancestry and Rootsmagic as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ancestry
Rootsmagic

Ancestry and Rootsmagic Overview

Total reviews
338
0
Company responses
0
0
Issues resolved
1
0

Ancestry and Rootsmagic Consumer Ratings

Rank
17 out of 77 in Background and People Search category
32649 out of 48050 in Miscellaneous category
Customer service
12 in category
No votes
Website
11 in category
No votes
Product or Service Quality
13 in category
No votes

Ancestry and Rootsmagic Rating Details

Customer service
1.4 (149 reviews)
No votes
Reviewer's quote

...They have all these numbers that say Corporate but it rings back to Customer Service and then they put you on hold or give you false numbers..

PissedConsumer1574655

No items

Website
1.7 (137 reviews)
No votes
Reviewer's quote

I went on to website thought I was ordering 2 Dna kits one for my husband and one for me at $59 each Went thru the ordering process checked out and thought all was well. Received my confirmation email. The kits came yesterday I received 4 sets of two instead of one set of two...

John a

No items

Product or Service Quality
1.4 (135 reviews)
No votes
Reviewer's quote

MY FAMILY IS FROM SPAIN-I had their names, Date of birth,where they where born, ,etc.. THEY NEVER FOUND WHEN AND WHERE THEY ENTERED THE USA- NO SHIP MANIFEST-NOTHING--I HAD TO ENTER WHAT I KNEW-I HAD THEIR NAMES, DATE OF BIRTH, WHERE THEY BORN, SPOUSES NAMES, CHILDREN ;S NAMES, ETC., ANCESTORY.COM...

Olga m

No items

Ancestry and Rootsmagic Pros and Cons

Pros
  • Old version
  • Fact that this was a wonderful hobby
  • This used to be a wonderful hobby
No votes
Cons
  • Customer service
  • Service
  • New format
No votes

Ancestry and Rootsmagic Most Positive Reviews

Top rated reviews
5

I just like to cancel. I cant aford to pay that amount. BUDGET

No votes

Ancestry and Rootsmagic Most Critical Reviews

Lowest rated reviews
1

My checking account was suddenly hit for $149 on 10/9/14 by this Ancestry.com. After research, they said that I...

No votes

Ancestry and Rootsmagic Latest Reviews

Recent published reviews
4

Not Ancestry DNA's fault. Relative who sexually abused me used Ancestry DNA. Somehow he found my current address;...

Read all 338 reviews
No votes

Ancestry and Rootsmagic Products and Services

Most reviewed product and services
  • Ancestry Dna Test Kit (65 reviews)
  • Ancestry Website (47 reviews)
  • Ancestry Genealogy Record (28 reviews)