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Ancestry

Background and People Search
  • 1 ISSUES RESOLVED
  • 256 TOTAL REVIEWS
  • $520K CLAIMED LOSSES
  • $7.8K AVERAGE LOSS
1.5
Customer service
Website
Reliability
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Old version 9
  • Fact that this was a wonderful hobby 4
  • This used to be a wonderful hobby 3
  • International records 3
  • When they had a responsive customer service 2

Customers don't like

  • Customer service9
  • Service4
  • New format3
  • Total scam2
  • Refusal to accomodate client base2
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Maria Duval

Professional Services
  • 0 ISSUES RESOLVED
  • 162 TOTAL REVIEWS
  • $54.7K CLAIMED LOSSES
  • $944 AVERAGE LOSS
3.2
Customer service
Website
Reliability
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • I love the service 1

Customers don't like

  • Scamming seniors1
  • Fraud1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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