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Ancestry

Professional Services
  • 0 ISSUES RESOLVED
  • 142 TOTAL REVIEWS
  • $17K CLAIMED LOSSES
  • $501 AVERAGE LOSS
1.5
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Billing Practices
  • Old version 9
  • Fact that this was a wonderful hobby 4
  • International records 3
  • This used to be a wonderful hobby 3
  • Variety of records available 2

Customers don't like

  • Service3
  • New format3
  • Poor programing changes2
  • Total scam2
  • Refusal to accomodate client base2
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Magicjack

Telecommunications
  • 1 ISSUES RESOLVED
  • 2549 TOTAL REVIEWS
  • $290K CLAIMED LOSSES
  • $339 AVERAGE LOSS
1.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Billing Practices
  • Cheap 17
  • Concept 11
  • No major problems 4
  • Service 3
  • quality of product 2

Customers don't like

  • Technical support13
  • No customer service11
  • Chat conversations and unresolved issues4
  • False advertising3
  • No refund policy3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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