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Ancestry

Professional Services
  • 0 ISSUES RESOLVED
  • 106 TOTAL REVIEWS
  • $15.1K CLAIMED LOSSES
  • $580 AVERAGE LOSS
1.5
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • Old version 9
  • Fact that this was a wonderful hobby 3
  • This used to be a wonderful hobby 3
  • Census 2
  • Search 2

Customers don't like

  • Customer service7
  • Old version phased out6
  • New format5
  • Refusal to accomodate client base5
  • Service3
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Magicjack

Telecommunications
  • 1 ISSUES RESOLVED
  • 2539 TOTAL REVIEWS
  • $290K CLAIMED LOSSES
  • $340 AVERAGE LOSS
1.8
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • Cheap 15
  • Concept 10
  • No major problems 4
  • Service 3
  • Quality of product 2

Customers don't like

  • No customer service30
  • Technical support22
  • Chat conversations and unresolved issues7
  • Customer service7
  • No refund policy6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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