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Ancestry

Professional Services
  • 0 ISSUES RESOLVED
  • 185 TOTAL REVIEWS
  • $520K CLAIMED LOSSES
  • $11.5K AVERAGE LOSS
1.5
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Reliability
  • Old version 9
  • Fact that this was a wonderful hobby 4
  • This used to be a wonderful hobby 3
  • International records 3
  • Variety of records available 2

Customers don't like

  • Service3
  • New format3
  • Customer service3
  • Total scam2
  • Refusal to accomodate client base2
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ATT

Telecommunications
  • 19 ISSUES RESOLVED
  • 5209 TOTAL REVIEWS
  • $1.9M CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.5
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Reliability
  • Installation technician 17
  • Coverage area 10
  • Price 9
  • Phone 8
  • Introductory price 8

Customers don't like

  • Poor customer service72
  • Charges36
  • Deceptive policies30
  • Deception7
  • Billing7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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