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Ancestry

Professional Services
  • 0 ISSUES RESOLVED
  • 106 TOTAL REVIEWS
  • $15.1K CLAIMED LOSSES
  • $580 AVERAGE LOSS
1.5
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • Old version 8
  • Fact that this was a wonderful hobby 3
  • This used to be a wonderful hobby 3
  • Their services 1
  • Variety of records available 1

Customers don't like

  • Customer service7
  • Old version phased out6
  • New format5
  • Refusal to accomodate client base5
  • Service4
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Att

Telecommunications
  • 18 ISSUES RESOLVED
  • 4791 TOTAL REVIEWS
  • $1.9M CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
1.5
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • Installation technician 17
  • Coverage area 10
  • Price 8
  • Phone 7
  • Introductory price 6

Customers don't like

  • Poor customer service127
  • Deceptive policies66
  • Charges55
  • Customer service38
  • How dishonest they are11
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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