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Ancestry

Professional Services
  • 0 ISSUES RESOLVED
  • 146 TOTAL REVIEWS
  • $17.5K CLAIMED LOSSES
  • $487 AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • Old version 8
  • Fact that this was a wonderful hobby 4
  • International records 3
  • This used to be a wonderful hobby 2
  • Variety of records available 2

Customers don't like

  • Service3
  • New format3
  • Poor programing changes2
  • Total scam2
  • Refusal to accomodate client base2
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Angies List

Professional Services
  • 2 ISSUES RESOLVED
  • 545 TOTAL REVIEWS
  • $680K CLAIMED LOSSES
  • $4K AVERAGE LOSS
1.5
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • To see a variety of ratings 3
  • Fairness to the customer 3
  • Prompt quality service 2
  • This is about angies list 2
  • Sales tactics 1

Customers don't like

  • Poor customer service7
  • False claims4
  • Not intersted in fix4
  • Renewal and refund policies3
  • Service3
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