Start a new comparison
Delete

Amtrak

Transport
  • 0 ISSUES RESOLVED
  • 387 TOTAL REVIEWS
  • $44.9K CLAIMED LOSSES
  • $483 AVERAGE LOSS
1.9
Customer service
Exchange, Refund and Cancellation Policy
Website
Discounts and Special Offers
Number of Destinations
  • Getting off 5
  • Employees that go the extra mile 3
  • Helpfulness of some employees 3
  • Train staff 3
  • Initiative of some employees 2

Customers don't like

  • Decline in quality3
  • Uncomfortable3
  • Horrible customer service3
  • No help for disabled persons3
  • Unhelpful attitude2
Delete

United Airlines

Transport
  • 3 ISSUES RESOLVED
  • 646 TOTAL REVIEWS
  • $430K CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
1.7
Customer service
Exchange, Refund and Cancellation Policy
Website
Discounts and Special Offers
Number of Destinations
  • Kind and helpful flight attendants 5
  • In-flight service 4
  • Very nice flight attendants 4
  • Flight schedule 3
  • Service desks 2

Customers don't like

  • No customer service11
  • Lack of humane treatment11
  • Being lied to7
  • Lack of responce7
  • Worst customer service6
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be first to start a discussion.