Amtrak vs United Airlines

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Amtrak

Transport
  • 0 ISSUES RESOLVED
  • 376 TOTAL REVIEWS
  • $44.9K CLAIMED LOSSES
  • $483 AVERAGE LOSS
1.9
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Number of Destinations
  • Getting off 5
  • Employees that go the extra mile 3
  • Helpfulness of some employees 3
  • Train staff 3
  • Initiative of some employees 2

Customers don't like

  • Uncomfortable3
  • Decline in quality3
  • Horrible customer service3
  • Smelly and late service2
  • Unhelpful attitude2

Products by Amtrak

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United Airlines

Transport
  • 3 ISSUES RESOLVED
  • 632 TOTAL REVIEWS
  • $420K CLAIMED LOSSES
  • $2.2K AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Number of Destinations
  • Kind and helpful flight attendants 5
  • In-flight service 4
  • Very nice flight attendants 4
  • Flight schedule 3
  • Service desks 2

Customers don't like

  • Lack of humane treatment11
  • No customer service11
  • Being lied to7
  • No accountability6
  • Worst customer service6

Products by United Airlines

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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