PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about StorageMart and Amtrak as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

StorageMart
Amtrak

StorageMart and Amtrak Overview

Total reviews
20
469
Company responses
0
0
Issues resolved
0
0

StorageMart and Amtrak Consumer Ratings

Rank
131 out of 1032 in Transportation and Logistics category
48 out of 435 in Transport category
Product or Service Quality
80 in category
53 in category
Price Affordability
130 in category
59 in category
Customer service
90 in category
37 in category
Value for money
80 in category
64 in category

StorageMart and Amtrak Rating Details

Product or Service Quality
1.8 (13 reviews)
1.7 (104 reviews)
Reviewer's quote

...There doesnt seem to be a real concern for the damages or that lack of customer service..

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I was on the train recently and Amtrak has implemented a policy of "cashless" food service. While I know that during these times of crisis we all need to take measures to protect ourselves, denying people of basic service is not acceptable. I do not have a credit card and have no problem paying for...

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Price Affordability
1.7 (12 reviews)
2.3 (95 reviews)
Reviewer's quote

They Kept us locked out of our unit for a couple of days. And inconvenience us All along, promising if we waited. They would. Take off of the rent. In lieu of inconvenience since then they'vethey raiseraised our rates. Charged multiple fees. Gave us a complete run around. Understaffed and poorly...

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...I used to travel Southern California many, many times using Scamtrak in the past, but after today, I WILL GO OUT OF MY WAY TO USE METROLINK!!! Scamtrak sucks and is twice the price!!! Unbelievable. Add to list Edit ..

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Customer service
1.5 (11 reviews)
1.7 (106 reviews)
Reviewer's quote

...Ironically the president of Storagemart claims customer service is the basis of their company. There is absolutely no customer service. No one to call,to email no contact options...

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I do not like purchasing online; howecer, since I could find a customer service number for them via websites I viewed, my only was purchasing ticket purchase online. December 18, 2018, I departed. Louisville, KY via Greyhound bus at 12:05 AM and arrived into Indianapolis, IN Greyhound/AMTRAK...

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Value for money
1.7 (10 reviews)
1.9 (60 reviews)
Reviewer's quote

I've never dealt with an outfit that is so intent on squeezing money out of their customers. After you agree to rent a storage space then the add-ons come out. If you don't have homeowners insurance you're going to pay through the nose for their "mandatory" insurance...

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...Don't waste your time or money on this company. You're better off catching the bus..

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StorageMart and Amtrak Pros and Cons

Pros
  • Leaving
  • Pride on costumer services
  • Hah
  • Getting off
  • Employees that go the extra mile
  • Initiative of some employees
Cons
  • Liars too much money joke bad customer swrvice ruined my stuff
  • 0 customer service
  • Staff was deciteful
  • Horrible customer service
  • No help for disabled persons
  • Late trains

StorageMart and Amtrak Most Positive Reviews

Top rated reviews
4.7

Storage Mart was more than kind, so helpful, and worked with me in the midst of tough life circumstances! This is a...

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5

we ride amtrak to the northwest every year always enjoyed the breakfast then they stopped serving the Bob Evans...

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No votes
5

Fantastic Trip on Amtrak!
Expensive? Welcomes it's 2015! In a Hurry? Fly like a Bird! But you're in a dum airplane as a...

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StorageMart and Amtrak Most Critical Reviews

Lowest rated reviews
1

I'm starting a petition to change the expression "go to ***" with the more hateful, "go to StorageMart." These people...

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1

I bought a 30 day pass in April to use in July 2014. I informed the Amtrak agent that I was handicap ask If I needed to...

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1

He lied and went against his written agreement and sold the unit without telling anyone.

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1

I have been catching Amtrak between Dearborn and Chicago quiet often this year and 99.9% of the time I've been late gett...

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StorageMart and Amtrak Latest Reviews

Recent published reviews
1

They Kept us locked out of our unit for a couple of days. And inconvenience us All along, promising if we waited. They...

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1

We wanted a nice special train trip where we could experience the historical tracks and scenery of the intercontinental...

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2

I was there this morning at 10:45am and they were closed sign says be back at 11:30am. They don't have set hours to be...

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1

I was on the train recently and Amtrak has implemented a policy of "cashless" food service. While I know that during the...

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StorageMart and Amtrak Products and Services

Most reviewed product and services
  • Storagemart Storage Unit (13 reviews)
  • Storagemart Customer Care (6 reviews)
  • Storagemart Manager (1 review)
  • Amtrak Train Service (208 reviews)
  • Amtrak Customer Care (34 reviews)
  • Amtrak Website (8 reviews)