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Amtrak

Transport
  • 0 ISSUES RESOLVED
  • 387 TOTAL REVIEWS
  • $44.9K CLAIMED LOSSES
  • $483 AVERAGE LOSS
1.9
Customer service
Exchange, Refund and Cancellation Policy
Website
Discounts and Special Offers
Number of Destinations
  • Getting off 5
  • Employees that go the extra mile 3
  • Helpfulness of some employees 3
  • Train staff 3
  • Initiative of some employees 2

Customers don't like

  • Decline in quality3
  • Uncomfortable3
  • Horrible customer service3
  • No help for disabled persons3
  • Unhelpful attitude2
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Spirit Airlines

Transport
  • 4 ISSUES RESOLVED
  • 442 TOTAL REVIEWS
  • $130K CLAIMED LOSSES
  • $829 AVERAGE LOSS
1.5
Customer service
Exchange, Refund and Cancellation Policy
Website
Discounts and Special Offers
Number of Destinations
  • All other experiences prior to this flight 3
  • Plane did not crash 2
  • Cheap flight 1
  • Plane did not go down in flames 1
  • Flight attendants are always very nice 1

Customers don't like

  • Horrible customer service8
  • Poor customer service7
  • Carry-on charge6
  • Unprofessional staff6
  • Refuse to refund6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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