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Amtrak

Transport
  • 0 ISSUES RESOLVED
  • 397 TOTAL REVIEWS
  • $45.1K CLAIMED LOSSES
  • $475 AVERAGE LOSS
2.0
Customer service
Exchange, Refund and Cancellation Policy
Website
Discounts and Special Offers
Number of Destinations
  • Getting off 5
  • Employees that go the extra mile 3
  • Helpfulness of some employees 3
  • Train staff 3
  • Initiative of some employees 2

Customers don't like

  • Smelly and late service2
  • Late trains2
  • No help for disabled persons2
  • Uncomfortable1
  • Worst online service1
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Spirit Airlines

Transport
  • 4 ISSUES RESOLVED
  • 459 TOTAL REVIEWS
  • $130K CLAIMED LOSSES
  • $817 AVERAGE LOSS
1.4
Customer service
Exchange, Refund and Cancellation Policy
Website
Discounts and Special Offers
Number of Destinations
  • Plane did not crash 3
  • Cheap flight 2
  • Flight attendants are always very nice 2
  • Big seats 1
  • Plane did not go down in flames 1

Customers don't like

  • Refuse to refund4
  • Carry-on charge3
  • Rude liars3
  • Unprofessional organization2
  • Unprofessional staff2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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